Grand Park Vancouver Airport Hotel
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Grand Park Vancouver Airport Hotel

8368 Alexandra Rd, Richmond, British Columbia V6X 4A6 Canada
Traveller (158)
Room & Suite (94)
Dining (1)

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AU$394
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

3.5
#18 of 23 hotels in Richmond
4.0 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Grand Park Vancouver Airport Hotel is in Richmond’s Golden Triangle district on “Food Street”, across the Lansdowne mall with access to Canada Line, and is 10 minutes from YVR and 20 minutes from downtown Vancouver. Complimentary YVR airport shuttle 24/7, Wi-Fi and a new Fitness Centre with one-site dinning. Hotel member, CAA/Senior, Park N Fly, corporate rates are available.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Coffee shop
Restaurant
Breakfast available
Vending machine
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Chinese

Location

8368 Alexandra Rd, Richmond, British Columbia V6X 4A6 Canada
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Vancouver Intl Airport
Orcas Island Airport
54.6 km
See all flights
Lansdowne
7 minVancouver Sky Train
537Reviews17Q+A79Room tips

Reviews
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Detailed Reviews
Janet F wrote a review Jan 2020
Morgantown, West Virginia542 contributions228 helpful votes
4.0 of 5 bubbles
Stayed here to make my morning easier, having to catch a 6:00am flight out of YVR. The hotel was lovely, the service was very good, and they have a 24hr airport shuttle. I also noted the environmentally friendly practices with the shampoo, conditioner, soap dispensers in the showers: fewer mini plastic bottles hitting the landfill and I can get as much conditioner in my hand as I feel I need. The bed was also fantastic, memory foam topper or mattress, and the sheets were crisp and warm.

The only issue was that there was this constant thrumming/humming sound coming from some kind of system in the building. I turned off the thermostat in my room and it quieted a bit, but was still super noticeable. I was on the top floor so I'm not sure if that may have made it better or worse.

If you're visiting the Vancouver area and the Richmond area is your main area of interest, there are dozens of restaurants and shopping centers steps away from this hotel.
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Date of stay: December 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Top floor might have more HVAC/elevator noise than other floors.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GoldieB31, Manager at Grand Park Vancouver Airport Hotel
Responded 8 Jan 2020
Dear valued guest: Thank you for your recent stay with us at the Four Points Vancouver Airport. We are glad to hear that you enjoyed your stay with us. Thank you for your lovely feedback. Your feedback has been shared with our team. We look forward to welcoming you again in the near future. Warmest regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
P S wrote a review Jan 2020
Ontario's Thousand Islands, Canada521 contributions161 helpful votes
4.0 of 5 bubbles
Have stayed here several times. The hotels has a shuttle service to and from airport, on the half hour service.

Great location if you like walking around for food, there are literally hundreds of restaurants within a ten minute walk of the hotel.

Good room, well priced and the staff are very helpful.
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Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GoldieB31, Manager at Grand Park Vancouver Airport Hotel
Responded 6 Mar 2020
Dear valued guest: Thank you for your recent stay with us at the Four Points Vancouver Airpot. We are happy to hear that you enjoyed your stay. Your valuable feedback has been shared with our team. We look forward to welcoming you again in the near future. Warmest regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ontheroad8899 wrote a review Jan 2020
United States224 contributions88 helpful votes
3.0 of 5 bubbles
Check-in was friendly and fast. Room was average, could have been cleaner, as if the housekeepers were in a hurry. Noise from hallway and neighbors; the room fan helped. Main reason to stay here is the airport shuttle to the airport for early morning flights. The hotel is walkable from the skytrain (Lansdowne stop) if you are not traveling with a car. The area has LOTS of Asian restaurants and two Asian malls. Also a Canadian Superstore nearby.
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Date of stay: December 2019
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GoldieB31, Manager at Grand Park Vancouver Airport Hotel
Responded 8 Jan 2020
Dear valued guest: Thank you for your recent stay with us at the Four Points Vancouver Airport. We are sorry to hear that we fell short of your expectations. Your feedback has been shared with our team in an effort to improve. We look forward to welcoming you again in the near future. Warmest regards.
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William T wrote a review June 2021
Pattaya, Thailand136 contributions71 helpful votes
1.0 of 5 bubbles
I was booked at this hotel as part of the mandatory quarantine requirement for international travellers returning to Canada for 3 nights but only had to stay one night as I received my COVID 19 test results within 24 hours. This was a blessing for a number of reasons. The meal selection was very limited even though the quarantine package was not cheap. The meals were dropped by the rooms on the floor in a knotted garbage bag. I only received one bottle of water for the entire 18 hours that I was in the hotel. The choice of soft drinks was also limited. I found a meal garbage bag from a previous occupant in the room on the shelf behind the ice bucket. Staff were observed in the hotel not wearing the required face covering. There was no complimentary alcohol based hand sanitizer provided in the room nor face masks. The shuttle driver when he picked me up at the Vancouver airport did not assist with loading my bags and all so I booked an UBER to return to the airport who graciously assisted with loading the luggage into his SUV. I felt like I only received the regular lip service when I spoke to the manger regarding my concerns. I ended up reporting the hotel to the Vancouver Coastal environment public health official.
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Date of stay: June 2021Trip type: Travelled solo
Room Tip: Do Not Book This Hotel as a Quarantine Hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denis C wrote a review Jan 2020
Hong Kong, China130 contributions56 helpful votes
5.0 of 5 bubbles
I came there on the worst week as it was snowing heavily. Regardless, free shuttle from the airport was there and I checked in late morning but rooms were already available so no need to wait for 3pm (after a 15h flight, that’s quite nice). Breakfast buffet is nice and diverse enough - if you can the rate where the breakfast is for a dollar, it’s all good. Staff there is nice and kudos to Denie for her warm welcome and smily attitude.
Ended up having to stay one day in the room to work and it was very practical anyway. Internet speed is sufficient for a full day of online meetings. Room bedding is comfy and warm enough on a winter snowy subzero time.
Overall, if you stay in Richmond, go there as it is very practical to get to and price-wise, much better than the other Marriott/Sheraton around.
Considering my poor experience recently in the Tampa Sheraton, I can only give kudos to this hotel for everything.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GoldieB31, Manager at Grand Park Vancouver Airport Hotel
Responded 6 Mar 2020
Dear valued guest: Thank you for your recent stay with us at the Four Points Vancouver Airpot. We are happy to hear that you enjoyed your stay. Your valuable feedback has been shared with our team. We look forward to welcoming you again in the near future. Warmest regards.
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Report response as inappropriate
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udo s wrote a review Jan 2023
Kingston, Canada120 contributions130 helpful votes
2.0 of 5 bubbles
This is an airport hotel, or at least it sells itself as such. Most people will likely stay for a night or two, in-between flights. The hard product (ie the room) is perfectly serviceable, given the price point. We had a king size bed and slept really well.

Where everything falls apart is at the service level. It is plain misleading for the hotel to say that it has an airport shuttle bus when said shuttle goes only once per hour. In our case, we arrived (exhausted) after midnight and were told that we needed to wait a good hour for the shuttle to pass by (at the reception I overheard other callers be told the same story). Because the shuttle runs so infrequently, in the mornings many timeslots are fully booked. What this practically means is an additional cost of about 40$ for taxi trips to/from the airport (a 10 min ride).

I had been upgraded to a room that had a jacuzzi style bathtub. I was eager to have a relaxing bath, but then I noticed dead insects in the bathtub and became suspicious. I touched the walls of the tub and quickly realised that it hadn't been cleaned for a long time (after one or more people used it). Pretty disgusting.

Let the buyer beware. While the room and bed is perfectly good, nothing much else works as it should be in an airport hotel.
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Date of stay: January 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Don't use the bathtub.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
XUYZ20 wrote a review Mar 2021
Markham, Canada5 contributions10 helpful votes
5.0 of 5 bubbles
Have stayed at this airport several times since it's the cheapest option near YVR Airport or in the Richmond area.

Most recent stay was after I made Platinum Elite status. Elite recognition at check-in, and was offered an upgrade to the bigger corner room with a big bathtub.

Standard Four Points room. Hotel restaurant was closed due to covid but the hotel is near a ton of (very good) restaurants.

On my second night of the stay I went down to the pantry to try to purchase a bottle of water. Front desk looked up my room number and told me I can get 2 bottles of water per day, so that's a plus! (Not every hotel does that)

Airport is about 10mins drive away. Airport shuttle operates once every hour if I remembered correctly, so an increased of frequency to 30mins or on-demand would have been better.
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Date of stay: February 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Points, Guest Services / Front Office at Grand Park Vancouver Airport Hotel
Responded 9 June 2021
Dear valued guest: Thank you for your recent stay with us at the Four Points Vancouver Airport. We are happy to hear that you enjoyed your stay. Your valuable feedback has been shared with our team. We look forward to welcoming you again in the near future. Warmest regards.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Troy W wrote a review Jan 2020
Kamloops, Canada9 contributions6 helpful votes
5.0 of 5 bubbles
We had an excellent stay. I would especially like to thank the front desk staff and Customer Service manager who arranged a late check out for us to accommodate my wife who became quite ill with a bad cold while I concluded my business in the lower mainland prior to our evening flight. Other great particulars I will comment on are the general friendliness and helpfulness of all hotel staff that we encountered, the convenience of the airport shuttle, and the location with its proximity to the many Richmond restaurants. The room was well appointed, clean and quite comfortable. Overall an excellent stay.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GoldieB31, Manager at Grand Park Vancouver Airport Hotel
Responded 6 Mar 2020
Dear valued guest: Thank you for your recent stay with us at the Four Points Vancouver Airpot. We are happy to hear that you enjoyed your stay. Your valuable feedback has been shared with our team. We look forward to welcoming you again in the near future. Warmest regards.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Don I wrote a review Apr 2023
4 contributions5 helpful votes
1.0 of 5 bubbles
My family and I booked this hotel at the last minute due to a flight cancellation. We paid $600+ for only two nights. On the first night, we noticed that the pillow cases smelled of sweat. Not wanting to complain and thinking we'd have them changed the next day for housekeeping, we decided to just spray perfume and use a towel over them. To our shocking surprise, the next day we returned late at night only to discover our rooms were not cleaned and our beds were undone. When we asked for an explanation, we were told that we did not request housekeeping. Since when do hotels started to ask their clients to request housekeeping? Clearly, we missed the memo. We went downstairs to ask for clean towels and went upstairs to do our beds with the same smelly pillow cases. When we checked the room, we did not come across a housekeeping sign that is usually placed on the door knob.

When we told them about our disappointment at check- out, they only waived the parking fee, which was less than 5% of our $600+ receipt for only two nights.

If you want smelly pillow cases, humid, dense, and poor air quality in the rooms, and remembering to ask for housekeeping, then this is the hotel to go.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy L wrote a review Mar 2022
Redmond, Washington93 contributions111 helpful votes
5.0 of 5 bubbles
We’ve stayed at this hotel
Before - maybe about 5 years ago and pleasantly noticed it is still nicely kept and up to date. Modern tasteful decor. We were here 2 nights visiting family that live close by. As a family of 4 we were able to get a roll away for a 2 bedroom room and it fit in perfectly. A little squishy but for a 2 night stay not a problem especially when you are only in the hotel room to sleep. Bathrooms are spacious clean and modern as well. McDonald’s is right next door great for breakfast and of course Landsdowne mall is across the street. In general lots of restaurants are nearby. Noticed their convenient shuttle schedule to airport. There is a place downstairs that serves breakfast as well. We did not try it although we were offered complimentary continental breakfast for 2 as we are titanium elite members however my kids love the McDonald’s breakfast so they gave us points in Lieu of taking the breakfast. Value wise this hotel is perfect for short stays or overnight to airport etc. pretty much has everything you need and great location. Even easy access to downtown via skytrain. Our room had microwave, coffee maker and kettle. Service was good. Rollaway brought in soon after check in.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vijaay Kanna, General Manager at Grand Park Vancouver Airport Hotel
Responded 13 Mar 2022
Dear CindyL954, Thank you for sharing your experience at the Four Points by Sheraton Vancouver Airport through the Guest Satisfaction Survey. It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience with us. We hope to welcome you back again in the near future! Regards, Hotel Management
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Shirley M asked a question Nov 2020
Edmonton, Canada
Is there free parking for titanium member?
Answer from Goldie B
Dear Guest, Four Points Vancouver Airport offer Park N Fly package of 8 and 15 day parking. The car will be parked on our open parking lot in the front of hotel building. Please feel free to contact us 888-281-8888 hotel direct toll free phone number. Thank you.
Answer from butch6521
Calgary, Canada149 contributions54 helpful votes
Hi Call the hotel toll free number and ask about early check i am sure they will do it for you. The shuttle comes every 20 minutes and picks up at 2 spots on the ground level lots of signs.at the airport. Toll free number !-888-281-8888 or fax 1-604-214-0887 have a nice stay.
Answer from butch6521
Calgary, Canada149 contributions54 helpful votes
Hi This hotel has a 24 hour shuttle. It is 4.6 miles from the airport. We. enjoyed our stay there. Indoor shopping mall 1 block from the hotel.. Enjoy your stay.
Kevin C wrote a tip 20 May
Hong Kong, China75 contributions49 helpful votes
2.0 of 5 bubbles
"Asked not to be on the floor that they house refugees"
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DW5840 wrote a tip 16 May
Vancouver, Canada18 contributions31 helpful votes
2.0 of 5 bubbles
"Shampoo, conditioner, shower gel provided in the shower stall. You should bring the rest. No slippers. "
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NABEM wrote a tip 10 May
Beijing, China59 contributions55 helpful votes
2.0 of 5 bubbles
"Not feeling the linens were cleaned made it difficult to sleep well. Also the windows may not be sound proofed as the planes were landing t"
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Ken C wrote a tip Dec 2023
1 contribution
1.0 of 5 bubbles
"ABSOLUTELY TERRIBLE. DO NOT STAY HERE. "
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FC wrote a tip Oct 2023
Hong Kong, China52 contributions2 helpful votes
1.0 of 5 bubbles
"Please don’t pick here even though it is very close to the airport…. Lack of maintenance and repair, full of rude staff and false fire alarm"
Read full review
Not the right property for you?
There are more places to choose from in the Richmond area.
PRICE RANGE
AU$289 - AU$408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 points by sheraton vancouver airport, four points by sheraton vancouver airport hotel richmond, four points vancouver airport, four points richmond, sheraton richmond, richmond four points, richmond sheraton
FORMERLY KNOWN AS
Four Points by Sheraton Vancouver Airport
LOCATION
CanadaBritish ColumbiaRichmondCity Centre
NUMBER OF ROOMS
140
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND PARK VANCOUVER AIRPORT HOTEL (AU$289): 2024 Prices & Reviews (Richmond, Canada) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Grand Park Vancouver Airport Hotel
Which popular attractions are close to Grand Park Vancouver Airport Hotel?
Nearby attractions include Lansdowne Shopping Centre (0.3 km) and MR.J Escape Club (0.3 km).
What are some of the property amenities at Grand Park Vancouver Airport Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Park Vancouver Airport Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Park Vancouver Airport Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Park Vancouver Airport Hotel?
Yes, parking is available to guests.
What are some restaurants close to Grand Park Vancouver Airport Hotel?
Conveniently located restaurants include Sun Sui Wah Chinese, Matsuyama Japanese Restaurant, and Yin Ji Chang Fen.
Are there opportunities to exercise at Grand Park Vancouver Airport Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Grand Park Vancouver Airport Hotel have an airport shuttle?
Yes, Grand Park Vancouver Airport Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Park Vancouver Airport Hotel have airport transportation?
Yes, Grand Park Vancouver Airport Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Park Vancouver Airport Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Park Vancouver Airport Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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