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Holiday Inn Express Vancouver Airport

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Holiday Inn Express Vancouver Airport
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481 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Vancouver Airport
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Showing 449: English reviews
Ottawa, Canada
Reviewed 20 August 2016 via mobile

The good: room was larger than typical holiday inn express room and was not beat up like every other holiday inn express room I've stayed in. Airport shuttle was efficient and staff was friendly. The bad: street noise from. Bridgeport road was sleep disturbing - bring ear plugs. (I had room closest to the road.) as well, The room was...

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Helpful?
Thank Warren L
Hotelmanager5, General Manager at Holiday Inn Express Vancouver Airport, responded to this review

Warren L - I am pleased to read our room size and 24 hour airport transportation were able to meet your expectations. We have started a much anticipated and very exciting full remodel of our hotel, with the exterior just being completed. With the remodel, there will be some attention to the finer points like advanced sound proofing for rooms...

Hong Kong, China
Reviewed 14 August 2016 via mobile

The reception staff were great; efficient and helpful and resourceful - especially Terry and Ian. The room had really comfortable bedding! Complimentary parking, breakfast and shuttle bus to/from airport were all valuable services that we utilized.

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2Thank Jacqueline2012
Hotelmanager5, General Manager at Holiday Inn Express Vancouver Airport, responded to this review

Jacqueline2012 - The team and i appreciate your time to provide a few comments about your recent stay. It is great to read our team, and in particular Ian and Terry, were able to exceed your expectations. We look forward to welcoming you to our hotel again when visiting the Vancouver/Richmond area. Have a great Summer! Stephen Crann General Manager

Dayton
Reviewed 14 August 2016

We stayed for only one night pre-cruise out of Vancouver. We needed long term parking for our car which influenced our decision to book here because they offer an excellent package that includes lodging, long term parking & transportation to the dock. Parking was more than sufficient & secure. Ian was extremely helpful before our booking answering our many questions...

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Helpful?
Thank J and C W
Hotelmanager5, General Manager at Holiday Inn Express Vancouver Airport, responded to this review

Josephcynthiaw - I am happy to read our gated long term parking facility was able to meet your expectations. We are the only hotel in Richmond to offer gated facilities for guests and their vehicles while on vacation. Our entire team is focused on the guest experience, it is great to read Carol and Ian left a positive image of...

Alberta, Canada
Reviewed 13 August 2016

The hotel is a standard Holiday Inn Express. The front desk staff upon checking in were polite, prompt and professional. The hotel was clean and well maintained. The exterior of the hotel was being painted, but it looked like the work was reaching it's final stages. The breakfast was the standard Holiday Inn Express options - all choices that I'm...

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Helpful?
1Thank wbsAlberta
IHGService, Guest Relations Manager at Holiday Inn Express Vancouver Airport, responded to this review

Dear wbsAlberta, Thank you for your recent stay and for taking the time to write us a review. I am truly touched and grateful for your very kind review. We hope that other travelers will find your comments beneficial. Comments such as yours only fuel us more, to keep working towards providing an excellent service to our guests. We hope...

Houston, Texas
Reviewed 10 August 2016 via mobile

I was at a 7th floor room. Had been constantly waken up several times during sleep: by ice machine right outside the door,by construction workers right outside my window (yes, they were literally right outside my window, on the 7th floor!). Called the front desk, been told there is an ongoing construction (should let me know when checked in). Was...

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1Thank Txcowboy1
Hotelmanager5, General Manager at Holiday Inn Express Vancouver Airport, responded to this review

Txcowboy1 The team and I appreciate your business and your time providing this review. While not construction, our hotel is currently nearing the completion of an exterior paint update. We do have signs we have posted in the lobby and each guest floor detailing the dates and times of the work being completed (9 am - 5 pm daily), so...

Reviewed 7 August 2016 via mobile

We stayed in this place almost every time we visit Vancouver, location is very convenient, the night market, food grocery store and Costco are just steps away. Stuffs are very friendly, Katrina and Lan were being very nice to us and we thank for the help! We will definitely suggest this hotel to everyone!

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Helpful?
Thank Fang F
Hotelmanager5, General Manager at Holiday Inn Express Vancouver Airport, responded to this review

Fang F We appreciate your continued support of our hotel and IHG Brand. Ian and Katrina are fantastic members of our team who take great pride in their jobs. Your review will be available for them to read and for that of our team. See you next time! Stephen Crann General Manager

Raglan, New Zealand
Reviewed 6 August 2016 via mobile

Good value and clean and tidy. Restaurants conveniently nearby. Kids enjoyed the pool and hot tub. Beds relatively comfy. Breakfast basic but good to be included when you have kiddies. Staff were friendly and efficient. Would stay again in future

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Thank Leuthart
Jakarta, Indonesia
Reviewed 6 August 2016

Area wise is a little distance from the Richmond busy site and about 15mins walk to the nearest skytrain. Opposite a very big Costco. Room was clean and enough for a family of 3. Complimentary breakfast is a big Bonus for us every morning. Staff are very helpful and trying to fulfill everything I asked for. I even got a...

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Helpful?
Thank WIL-JKT
Hotelmanager5, General Manager at Holiday Inn Express Vancouver Airport, responded to this review

WIL-JKT, We appreciate you selecting our hotel to accommodate your hotel needs while visiting the Vancouver/Richmond area. I am pleased to read our location and breakfast items me your needs and our team made the extra effort during your stay. Looking forward to your next visit. Have a great Summer! Stephen Crann General Manager

Edmonton, Canada
Reviewed 6 August 2016 via mobile

Due to the fireworks competition, most of the city hotels were booked up so we took a chance by booking at this hotel near the airport. We are soooo happy we did, because the service was terrific, the room was clean, the continental breakfast was amazing including omelet and pancake stations, and the hotel is located near the exit to...

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Thank 564Charlene
Hotelmanager5, General Manager at Holiday Inn Express Vancouver Airport, responded to this review

564Charlene, i am very happy to read our team and hotel were able to meet your expectations. We focus on the smaller detail items and the overall guest experience, it is fantastic to read you were able to notice this on your first visit. We hope this would be the first visit of many when in the Vancouver/Richmond area. Have...

Oakville, Canada
Reviewed 3 August 2016

Pros: We stayed six days and thoroughly enjoyed our stay. We appreciated the effort made by Cindy and Eric to provide a fridge for our medication. Devin, Eric, Yao, Terry, and Cindy provided excellent customer service at all times, providing suggestions for tours and restaurants. Keep up the amazing service and continued enthusiasm. The breakfast was also hearty and offered...

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Thank gcsksss
Hotelmanager5, General Manager at Holiday Inn Express Vancouver Airport, responded to this review

Gcsksss, WOW . . . Thank you so much for such a glowing review of our property and recognize our team, who take great pride in their daily responsibilities. It is such a treat to read we were able to meet and exceed your expectations and hope to welcome you again and experience our hotel after our full renovation is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Holiday Inn Express Vancouver Airport Hotel Our Richmond (Vancouver), BC hotel is conveniently located near the Vancouver International Airport in Richmond. Home of the 2010 Winter Olympic Games, the city is a hub of culture that will connect you to a plethora of superb attractions. Vancouver exists as a metropolitan refuge surrounded by natural beauty, bringing nature and civilization together. Our Vancouver Airport hotel is close to several sights and attractions like the 2010 Olympic Oval, Buddhist Temple, and the River Rock Casino. The Museum of Anthropology at the University of British Columbia, Granville Island, Gastown and the Steveston Fishing Village are other attractions we encourage travelers to see while staying in our hotel. Vancouver, Canada is a diverse and historic city where vacation dreams come to life. In this bustling metro, film, international trade and technology are all important industries. The versatility of the city presents many opportunities to corporate guests of our hotel. Our Vancouver travelers can rest assured that while staying on our executive floor, they will experience a relaxing, focused environment. During your visit to Vancouver (Richmond), enjoy our choice amenities including the complimentary Express Start Breakfast Bar, high-speed, wireless Internet access and free local calls at the Holiday Inn Express Hotel at the Vancouver Airport. ... more   less 

Additional Information about Holiday Inn Express Vancouver Airport

Address: 9351 Bridgeport Rd, Richmond, British Columbia V6X 1S3, Canada
Region: Canada > British Columbia > Richmond > Bridgeport
Price Range: $128 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Vancouver Airport 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Holiday Inn Express Vancouver Airport Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Hotel Style:
#6 Family Hotel in Richmond
#8 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Vancouver Airport staff and other travellers.
7 questions
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Questions? Get answers from Holiday Inn Express Vancouver Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the street view towards costco.”
 of 5 bubbles Marjk, 6 Dec 2016 | Read review
“Shoot for a top floor room - it will keep the road noise to a minium.”
 of 5 bubbles 385krisj, 11 Oct 2016 | Read review
“great location for early flight out of airport in the morning. Very clean and good breakfast.”
 of 5 bubbles lbking, 6 Oct 2016 | Read review
“My room had a balcony - got to see a beautiful sunset ........”
 of 5 bubbles fallgirl29, 11 Sep 2016 | Read review
“Get room on north side of building -- away from road.”
 of 5 bubbles speedz2, 30 Aug 2016 | Read review
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