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Renaissance Tuscany Il Ciocco Resort & Spa

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Traveller (844)
Room & Suite (265)
Dining (86)
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Overview
  • Excellent61%
  • Very good28%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“il ciocco”(60 reviews)
“indoor pool”(34 reviews)
“amazing views”(28 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,222)
There are newer reviews for Renaissance Tuscany Il Ciocco Resort & Spa
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22
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All reviewsil cioccoindoor poolamazing viewswine tastingtrain stationcooking classtuscan hillspastamain buildingrental carday tripsteam roombeautiful locationhidden gemminute driveremote locationla veranda
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131 - 135 of 671 reviews
Reviewed 16 October 2016

I say that this property is not up to Marriott standards based on several items. Yet, the landscape and proximity to other amazing villages and towns (if you have a car) is amazing. The service at the hotel is extremely poor outside of Elena. We...More

1  Thank Goldstandardx
Response from RenaissanceTuscany, Responsabile reception at Renaissance Tuscany Il Ciocco Resort & SpaResponded 18 October 2016

Dear Louis G, Before anything else, thank you for your stay at the Renaissance Tuscany Il Ciocco Resort & Spa. Thank you for your comments regarding Elena. Your comments are very important to us as they help us identify our areas of opportunity and continue...More

Reviewed 15 October 2016 via mobile

We loved it here. We met so many amazing people. The food was great, you must try the tiramisu! The views were to die for. The pools were both very nice. A great place to relax in wine country. The room was wonderful.More

1  Thank Becky33333
Response from RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & SpaResponded 28 October 2016

Dear Becky33333, We feel privileged to read that we fulfill your expectations and that you had a great time with us, enjoying our facilities, service and gastronomy. We hope that you will not hesitate to visit the Renaissance Tuscany Il ciocco Resort & Spa in...More

Reviewed 8 October 2016

Location - fantastic views! Reception staff ranged from wonderful (Antonia) to downright rude and unhelpful. Room was pleasant enough but hardly luxury, although the bed was wonderful. Bathroom was tiny. It was necessary to side step to reach the shower past the toilet and handbasin....More

2  Thank Barbarblanc
Response from RenaissanceTuscany, Responsabile reception at Renaissance Tuscany Il Ciocco Resort & SpaResponded 10 October 2016

Dear Barbarblanc, First I want to thank you for your compliments to me! Thank you for sharing the details of your experience and we apologize for not fully meeting your expectations. You may feel assured that we take notes from your particular observations, in order...More

Reviewed 7 October 2016 via mobile

The hotel was inviting and the service excellent, our room was close to reception with views over the valley to Barga . The spa looked good but expensive, and the outside pool closed at the end of September. We found the prices for drinks and...More

Thank Pennpotts
Response from RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & SpaResponded 13 October 2016

Dear Pennpotts, We would like to thank you for taking time out of your day to share your experience and thank you for you compliments regarding our services. We can assure you that our guests' suggestions are highly appreciated since we are always looking for...More

Reviewed 6 October 2016 via mobile

A good place to chill out, central for one day trips to Cinque Terra, Lucca, Florence etc. The food and staff are fantastic, we also did a cooking class with the hotels chef and also a wine tasting. The rooms have fantastic views over Barga...More

2  Thank Aussietraveller11
Response from RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & SpaResponded 13 October 2016

Dear Aussietraveller11, Thank you for taking the time to share your review with us and other travelers. We are pleased to hear that you were able to enjoy our comfortable accommodations and friendly service while in our hotel. There is no better compliment than a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Room Service
Bar/Lounge
Restaurant
Spa
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Room Service
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Dry Cleaning
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 173 - USD 568 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
USD 173 - USD 568 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (844)
Room & Suite (265)
Dining (86)
Pool & Beach (51)
Amenities (17)
Questions & Answers
Ask a question
Sunnyday_425
18 March 2018|
AnswerShow all 5 answers
Response from CristianoDadamo | Reviewed this property |
Sorry for the delay. I would not go there without a car. There are private cars for hire, but they are expensive. Find a place in Lucca instead.
0
Votes
sandra d
5 February 2018|
AnswerShow all 4 answers
Response from IvanDrazic | Reviewed this property |
They have indoor pool - I used it. It is not big, but very nice. You can not practice swimming there, but you can relax. Outdoor pool is of decent size.
1
Vote
sandra d
5 February 2018|
Answer
Response from GingerSuz68 |
Indoor pool is fantastic and very privato (& romantic!). The outdoor pool, good size rectangular but we were there in late Sept/ early oct so pool was cold.
1
Vote
Room Tips
"View is essential!!"
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"Request for a room in the main building."
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"Ask for a room with views out to Barga."
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"The main building offers the best rooms."
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