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Renaissance Tuscany Il Ciocco Resort & Spa

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Renaissance Tuscany Il Ciocco Resort & Spa
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1,033 Reviews from our TripAdvisor Community

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Showing 565: English reviews
Ely, United Kingdom
Reviewed 24 November 2016 via mobile

Amazing location, nice hotel that was dead! It must be really busy in the summer with that view. Positives: 1. Nice big rooms, get one with a balcony at the front 2. Nice pool and spa, the spa was good quality and quiet. 3. Lovely location, quiet and relaxing 4. Great fires in the winter 5. Staff were lovely, Maria...

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Helpful?
1Thank Superally2007
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Superally, Thank you for choosing to stay with us and for this nice review of the Renaissance Tuscany Il Ciocco Resort & Spa! We are very happy to hear that you enjoyed your overall stay with us and that would return to stay again. Thank you also for your constructive feedback. Once again, many thanks for being our guest...

Chicago
Reviewed 3 November 2016

We had a wonderful stay. We had a room with a view and it was gorgeous. Very relaxing resort. Rooms and bathrooms were clean and well maintained. Beds were extremely comfortable with down pillows. We had couple of gorgeous 70 F days and the room can get a bit warm but we just left to doors open and that was...

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Helpful?
1Thank Eldelil
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Eldelil, It is a source of great motivation and pride to read comments like yours. At the Renaissance Tuscany Il Ciocco Resort & Spa our number one objective is to create memorable moments for our guests vacations, and to see our hard work reflected in your review fills us with pride. We look forward to having the honor of...

Salem, NH
Reviewed 2 November 2016

Beautiful location.. (caution the winding road going up to the property) but spectacular views and very relaxing environment! Stayed in 116 that has a gorgeous view out the valley and towards the walled town of Barga.. but warning that the room does not have a balcony. I think those are the x17 rooms (117. 217, etc.). Try and get the...

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Helpful?
1Thank Nuth
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Nuth, Thank you for sharing your comments about your experience at the Renaissance Tuscany Il Ciocco Resort & Spa. We appreciate the opportunity you gave us by choosing our resort for your holidays. Thank you for recommending us. We hope that you will not hesitate to visit us in the near future. Warm regards, Cristina Da Costa Room Division...

Macclesfield, United Kingdom
Reviewed 1 November 2016

This hotel is located in the middle of a nature reserve: "Il Ciocco". The landscape is stunning, with the Appenine Mountains that separate Tuscany from Reggio Emilia as a breathtaking backdrop. The drive up to the hotel is a series of tight turns climbing up the mountain, which you'll need to negotiate carefully, not least because the locals know the...

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Helpful?
1Thank Adriano H
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Adriano H, Many thanks for your kind words following your stay with us at the Renaissance Tuscany Il Ciocco Resort & Spa. We were delighted that you enjoyed your stay with us and enjoyed our friendelly staff , facilities and most importantly the service you received. We hope you enjoyed your trip to and please do come and stay...

Reviewed 29 October 2016 via mobile

We were fortunate enough to obtain a holiday thru Luxury Escapes. The hotel is amazing, the staff are sensational, the faciticies are brilliant. The cooking classes are a must! Thank you - wonderful time.

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Helpful?
1Thank Balharrie D
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Balharrie D, Please let me thank you in the first place for staying at the Renaissance Tuscany Il Ciocco Resort & Spa and for taking the time to share your good experience. Please know that it is enormously satisfying to know that we provided you with a memorable stay. That is one of our main goals and it is...

Reviewed 25 October 2016

The hotel is situated high in the Tuscan hills with magical views over the whole area. Staff of the hotel were very helpful and friendly. Rooms were comfortable and clean but very hot. Both balcony doors open every night to make the room temperature bearable. Food was well below par in the restaurant. Caesar salad had no bacon, egg or...

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Helpful?
1Thank Shannon W
RenaissanceTuscany, Responsabile reception at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Shannon W Thank you very much for choosing the Renaissance Tuscany Il Ciocco Resort & Spa as your travel destination. We appreciate your comments regarding the staff and your feedback regarding the services on behalf of Renaissance Tuscany Il Ciocco Resort & Spa. We would like to change for the future the perception of our services and facilities based...

Reviewed 24 October 2016 via mobile

Based at the foot of the Italian Alps, this hotel is surrounded by many beautiful hilltop towns to discover. The views from this hotel are unbelievable! Our room was a huge suite and very modern. Antonia at the front desk was always smiling, helpful and very knowledgable about the area. Barga our favorite town, was an easy 5 minute drive...

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Helpful?
1Thank DDsurfista
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear DDsurfista, Before anything else, thank you for your stay at the Renaissance Tuscany Il Ciocco Resort & Spa and for the time taken to share your good experience.It is very pleasant to read how much you enjoyed our service and facilities. Kindly let me remind you that our mission is to deliver the best experience to our guests and...

San Diego, California
Reviewed 23 October 2016

We were disappointed with our stay here as the hotel itself was in sub-optimal physical condition when we were there and many things did not work or were not conducive to our stay. Before I go into all the issues with the property, let me just say: the staff were excellent and took pains to make our stay very nice,...

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Helpful?
Thank joedg235
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear joedg235, Thank you for your detailed feedback. We are happy to know that in general you enjoyed your recent stay at our Resort, especially our staff's attitude. We would like to apologize for the electrical shortage due to a failure of the zone’s Electrical Supply which was out of the Hotel 's control. We have however took good note...

Perth
Reviewed 23 October 2016

Like a number of other Australians we booked a deal through Luxury Escapes which I must say was very, very reasonable. The hotel is remote and we would only recommend if you have a car. The setting is amazing. High in the mountains in the stunning Toscana (Tuscany) region. The room was very clean, big by European standard and the...

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Helpful?
Thank PerthHolidays
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear PerthHolidays, Thank you for sharing the details of your experience and we are sorry for not meeting completely your expectations. You may feel assured that we take notes from your particular observations, in order to provide all of you unforgettable experiences, we hope you could give us another opportunity to host you at our resort and you could really...

Melbourne, Australia
Reviewed 22 October 2016 via mobile

Friendly staff can't make up for the overpriced and underwhelming food. Definitely worth the €20 ride down the hill if you don't have a car as there are much better options in the local towns of Barga and Gallicano. The bar menu option is marginally better but still disappointing. The spaghetti was an insult to Italy.

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Helpful?
Thank AmberJane80
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear AmberJane80, Thank you so much for taking the time to write a review about your experience with us. We are delighted to hear your good words regarding our helpful staff. We work hard to show our valued guest that we appreciate their loyalty in choosing a Renaissance Hotel, so we are very sorry to read that your experience at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Discover a blend of Italian elegance and refined comfort at the Renaissance Tuscany Il Ciocco Resort & Spa. Situated on 1,700 acres in the heart of the Serchio Valley, our luxury hotel offers the perfect destination for your Tuscan getaway. Enjoy ideal access to charming and historic attractions including Barga, Lucca and Pisa. ... more   less 

Additional Information about Renaissance Tuscany Il Ciocco Resort & Spa

Address: Via Giovanni Pascoli, 55051 Castelvecchio Pascoli, Italy
Region: Italy > Tuscany > Province of Lucca > Castelvecchio Pascoli
Price Range: $172 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Tuscany Il Ciocco Resort & Spa 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Il Ciocco Hotel
Il Ciocco Barga
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Tuscany Il Ciocco Resort & Spa staff and other travellers.
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Questions? Get answers from Renaissance Tuscany Il Ciocco Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“are all good with nice view ... the surroundings nature too makes it great”
 of 5 bubbles CHIARAFRANC, 31 Jan 2017 | Read review
“Room with a View well worth the extra”
 of 5 bubbles 872lynnd, 28 Dec 2016 | Read review
“High floor looking over the valley”
 of 5 bubbles HeavyKevy, 6 Dec 2016 | Read review
“Ask for a room with a balcony.. Well worth the upgrade price.”
 of 5 bubbles Eldelil, 3 Nov 2016 | Read review
“get a balcony! Not sure of the room numbers exactly.. the one next to us was 117 and has a beautiful view!!”
 of 5 bubbles Nuth, 1 Nov 2016 | Read review
5 of 5