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Forest Suites Resort at Heavenly Village

799 reviews
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Traveller (150)
Room & Suite (239)
Pool & Beach (70)
Overview
  • Excellent41%
  • Very good28%
  • Average15%
  • Poor10%
  • Terrible6%
Travellers talk about
“heavenly village”(123 reviews)
“full kitchen”(71 reviews)
“bedroom suite”(47 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (799)Write a Review
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All reviewsheavenly villagefull kitchenbedroom suitecovered parkingheavenly gondolawine and cheesegrocery storestarbucks coffeebagelsarts and craftshot breakfasthot tubfree breakfastwalking distance to everythingfamily reunionbit datedski boots
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21 - 25 of 778 reviews
Reviewed 9 October 2017 via mobile

The room was great. Lots of room especially when my husband needed a nap and I could go out in living area and read. Kitchen was also a plus. Able to bring back groceries (Raleys across street) to cook a meal. Staff very friendly and...More

Thank McGruders
Response from Mark A, General Manager at Forest Suites Resort at Heavenly VillageResponded 10 October 2017

We certainly appreciate your staying with us and sharing your experience's and hope to see you back soon.

Reviewed 25 September 2017

Wonderful cozy place with large rooms! Beautiful property and friendly staff! They off really great extras for the whole family! Movie nights and cookies and milk were my kids favorite! Game room was also a great hit

Review collected in partnership with this hotel
Thank ashleybD7504NE
Reviewed 16 September 2017

1. When I made the reservation, I didn't specify that I needed a downstairs room. When I arrived, my room was upstairs!. I am not able to climb stairs. I assumed that there was an elevator. So, they moved me the next day to a...More

1  Thank Dottie G
Response from Mark A, General Manager at Forest Suites Resort at Heavenly VillageResponded 21 September 2017

Thank you for taking the time to share your experience as to your recent stay and we certainly do look forward to your staying with us again.

Reviewed 7 September 2017

This is an older hotel, which is very noisy and has a unique odor. The carpet and furniture have seen a lot of wear. We visited in August and they were not busy, but you could hear every person walking in the halls. i can't...More

Thank Slkkos
Response from Mark A, General Manager at Forest Suites Resort at Heavenly VillageResponded 12 September 2017

Thank you for taking the time to share comments as we take them all in consideration to both improve service as well as overall product offerings. I will share the resort will continue replacing carpets and will look to have all rooms complete before the...More

Reviewed 5 September 2017

Great stay at reasonable price. room was very clean. Wonderful variety and tasty buffet.. Front desk was so helpful w/check in and check out plus dinning suggestions............... Elevator was a little scary.. Very small and squeaky.

Review collected in partnership with this hotel
Thank alicesH7809GO
Response from Mark A, General Manager at Forest Suites Resort at Heavenly VillageResponded 12 September 2017

Appreciate the time you took to share your comments and we certainly look forward to having you back with us in the future.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 132 - USD 319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Top resorts Hotel in South Lake Tahoe
#9 Business Hotel in South Lake Tahoe
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 132 - USD 319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Top resorts Hotel in South Lake Tahoe
#9 Business Hotel in South Lake Tahoe
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (150)
Room & Suite (239)
Pool & Beach (70)
Dining (15)
Amenities (34)
Family and Play Areas (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
magzano
18 July 2017|
AnswerShow all 10 answers
Response from wonderernyc | Reviewed this property |
Agreed on all counts. The hotel calls it " deluxe " but it is quite basic though comfortable
1
Vote
Artemis-rb
20 January 2017|
Answer
Response from Mark A | Property representative |
Hello, our cancellation policy is as follows: 7 day cancellation/modification prior to arrival. You must make all changes and cancel 1 week prior to your arrival date. During Christmas and New Years our cancellation policy... More
1
Vote
lduangnapa
13 January 2017|
AnswerShow all 3 answers
Response from Mark A | Property representative |
Yes and both of the buildings that have the elevator's also have a number of different sets of stairs.
0
Votes
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12
Room Tips
"Building 2 by the road room was musty. Building 6 was fine. Elevator was out in Building 5 but probably..."
Read review
"The 300 building is closest to the gondola, higher numbers the closest."
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"if you want a quiet area we found building 6 at North end was quite peaceful"
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"We like pool-level in the No. 6 building. If you don't want noise above, go for higher up."
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