We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gran Melia Palacio de Isora Resort & Spa

Save
Traveller (4204)
Room & Suite (900)
Pool & Beach (775)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Save this hotel
and keep track of your top hotel finds.
Save now
You may also like:
See all
Nearby Hotels
Overview
  • Excellent62%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“infinity pool”(573 reviews)
“family pool”(332 reviews)
“market grill”(394 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Offers from Gran Melia Palacio de Isora Resort & Spa
Hotel deals
Offers from Gran Melia Palacio de Isora Resort & Spa
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 269.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Alcala hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5302b3115bc74babac993fc88cc45cad", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":945835,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79844400],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":4,"year":2018},"checkout":{"day":30,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":270,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5302b3115bc74babac993fc88cc45cad","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":320,"lowestMetaPrice":269,"additionalPartner":false,"highestMetaPriceDisplay":320,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":320,"lowestMetaPrice":269,"highestMetaPriceDisplay":320,"hotelName":"Gran Melia Palacio de Isora Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjUzMDJiMzExNWJjNzRiYWJhYzk5M2ZjODhjYzQ1Y2FkIiwiQUlLIjoiMGIzYWUwM2I5ZTdkNDgxOGJkYWJmMGI0NzA1YzRmZTQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/04/2018", "checkOut": "30/04/2018", "lowestPrice": "USD 269", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79844400":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (7,521)
There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
See the most recent reviews
Filter reviews
4,472 results
Traveller rating
2,646
1,052
479
168
127
Traveller type
Time of year
LanguageEnglish
More languages
2,646
1,052
479
168
127
Show reviews that mention
All reviewsinfinity poolfamily poolmarket grillbuffet restaurantpiano bargarden roomred levelbeautiful hotelsensatori guestssalt waterbooking systema la carte restaurantsthe wow factorclub oceanwaiter servicepirate shipthe sofa bed
FilterEnglish
Updating list...
901 - 905 of 4,472 reviews
Reviewed 16 November 2016 via mobile

What a truly stunning hotel. No expense has been spared. The food and service was first class in all of the many restaurants. I am definitely coming back. My one criticism would be the confusion caused with being all inclusive, it wasn't clear what was...More

Thank Vicki L
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 24 November 2016

Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as...More

Reviewed 16 November 2016

We booked the red level for families and it was good (travelled with a 27 m/o and 4 m/o). I would say it was worth the money although when you spend a lot of money for something, you're never truly satisfied. Setting of the hotel...More

Thank Bruski_11
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 24 November 2016

Dear guest, Thank you for choosing Red Level For Families at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves...More

Reviewed 16 November 2016

not enough staff at meal times lots of bathroom problems shower flooded floor every time it was used,one sink blocked,the other leaks badley onto the floor.bath towles were not replaced daily we had to ask.More

Review collected in partnership with Meliá Hotels International
2  Thank Y864NRstephenb
Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 24 November 2016

Dear guest, Thank you for sharing your comments with us through TripAdvisor and for choosing our resort for your holiday. We truly regret if some aspects of your experience did not meet your expectations, and if the situations you described made a negative impression of...More

Reviewed 16 November 2016

Its the most beautiful hotel, with really lovely staff all nice and clean everywhere. The buffet breakfast is fantastic and lunch, but we were dissapointed we could not eat in other restaurants as they were always full. Also the rooms need updatingMore

Review collected in partnership with Meliá Hotels International
1  Thank annrobe27
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 24 November 2016

Dear guest, Firstly, thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are delighted to know that you have enjoyed a pleasant stay with us since we daily strive to create memorable experiences. However,...More

Reviewed 15 November 2016

From the moment we arrived until we left we were pampered. The choice and quality of the location, accommodation, food, entertainment and especially the staff lived up to their five star rating from Thomson. The diversity of the resort both in cuisine and activities would...More

2  Thank Peter W
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 24 November 2016

Dear Mr. Peter W, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 204 - USD 496 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 204 - USD 496 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4204)
Room & Suite (900)
Pool & Beach (775)
Dining (397)
Amenities (130)
Family and Play Areas (35)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Paul W
16 April 2018|
Answer
Response from Carolina A |
Unfortunately I can confirm that my boyfriend also received food poisoning from the food at the same hotel the same day as Caroline.
-1
Votes
Brighton626
13 April 2018|
AnswerShow all 11 answers
Response from simon p | Reviewed this property |
Ignore the negative critics It's lovely Best hotel on the island
1
Vote
cc6362018
6 April 2018|
Answer
Response from Sundip T | Reviewed this property |
There is a walkway. For a mile north the path is easy tarmac and after that it gets rocky. Best if you have some hard sturdy trainers.
0
Votes
Room Tips
"Negotiate upgrade when checking in. Consider the booking direct, independent flights (we flew with..."
Read review
"Don't use the minibar; get drinks brought by room service instead."
Read review
"A suite has a lot more room than a double room for a family of 4"
Read review
"Extra blanket in room and some throws for the terrace. Bed was borderline to firm for sunburnt skin. But..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing