We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
06/08/2017 07/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    Hotel website
    Save
    Best prices for your stay
    06/08/2017 07/08/2017
    USD 315*
    USD 315*
    USD 315*
    Traveller (3676)
    Room & Suite (741)
    Pool & Beach (705)
    RedLevel at Gran Melia Palacio de Isora
    1,047 reviews
    #1 of 2 hotels in Alcala
     
    Melia Jardines del Teide
    4,013 reviews
    #20 of 58 hotels in Costa Adeje
     
    The Ritz-Carlton, Abama
    2,324 reviews
    #3 of 6 hotels in Guia de Isora
     
    Royal Garden Villas
    729 reviews
    #1 of 58 hotels in Costa Adeje
     
    Overview
    • Excellent63%
    • Very good22%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “full board” (513 reviews)
    “infinity pool” (537 reviews)
    “family pool” (305 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: SummerLastMinute - 20%
    Hotel deals
    RedLevel at Gran Melia Palacio de Isora
    1,047 reviews
    #1 of 2 hotels in Alcala
     
    Melia Jardines del Teide
    4,013 reviews
    #20 of 58 hotels in Costa Adeje
     
    The Ritz-Carlton, Abama
    2,324 reviews
    #3 of 6 hotels in Guia de Isora
     
    Royal Garden Villas
    729 reviews
    #1 of 58 hotels in Costa Adeje
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 315.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Alcala hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "25c3f8c785d046bf8de072381862a528", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":945835,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109228564],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":315,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"25c3f8c785d046bf8de072381862a528","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":315,"lowestMetaPrice":315,"additionalPartner":false,"highestMetaPriceDisplay":315,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":315,"lowestMetaPrice":315,"highestMetaPriceDisplay":315,"hotelName":"Gran Melia Palacio de Isora Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI1YzNmOGM3ODVkMDQ2YmY4ZGUwNzIzODE4NjJhNTI4IiwiQUlLIjoiODdlYzFkOWIzNGYxNDE0M2EyZGUzMjViOTNhOTY5MTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "USD 315", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32644946":"Expedia","78911877":"OrbitzEWS","53949430":"TravelocityEWS","109228564":"HotelsCom2IB","79464294":"CheapTicketsEWS","76484609":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (6,826)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
    See the most recent reviews

    891 - 895 of 4,074 reviews

    Reviewed 29 April 2016

    Myself, my wife and 4 friends returned last week from a 10 day Spring Break at the Gran Melia. Travelling under the Thomson Sensatori "All Inclusive" wing, I must admit that I feared we may have problems when I discovered that Sensatori clients did not...More

    Thank BrianFin
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 3 May 2016

    Dear Mr. BrianFin, Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you enjoyed a pleasant stay with us and we appreciate your compliments on our facilities, pools...More

    Reviewed 29 April 2016 via mobile

    We booked through Sensatori Thomsons and the reps at the hotel, Laura, Josh, Alicia, Erin & Georgina were brilliant and very helpful. Made us feel comfortable knowing we could go to them, nothing was ever an effort. The hotel staff were also great! Very polite...More

    2  Thank HayleyMcC13
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 3 May 2016

    Dear Mrs. HayleyMcC13, Firstly thank you for choosing Gran Meliá Palacio de Isora for your Honeymoon and for sharing such a detailed review with us, providing us with your perception. It has been a pleasure to have you here for your special honeymoon and we...More

    Reviewed 28 April 2016

    Great spot and hotel. The negatives are in our experience the service and staff is not up to scratch for this level of hotel . This is compared to 5star hotels I have stayed in around the world. The infinity pool is huge . It...More

    1  Thank Debbie B
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 3 May 2016

    Dear Ms. Debbie B, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora and for sharing such a thorough review about your recent stay. We regret if the aspects you mentioned did not meet your expectations and you may...More

    Reviewed 28 April 2016

    My wife and I stayed in the Red Level at Gran Melia and were amazed and delighted from our arrival; the most outstanding aspect of this hotel is its 100% commitment to service, the staff are wonderful, every last one of them. The hotel is...More

    Thank Banjio_bill
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 3 May 2016

    Dear guest, I would like to begin by thanking you for sharing your review about your stay with us at TripAdvisor. It has been a pleasure to have you here for your holiday and we are delighted to know that you spent a memorable time...More

    Reviewed 27 April 2016

    I am a Travel Agent and have visited many top class hotels and mid range hotels and I would just ask you to listen to my feedback on this hotel. The Hotel is a beautiful hotel with some lovely pool areas and the rooms are...More

    5  Thank Freddie S
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 11 June 2016

    Dear Mr. Skelton, Thank you for sharing your comments with us through TripAdvisor and for choosing our resort for your holiday. We regret if your stay with us did not meet your expectations, although we appreciate your compliments on our rooms and facilities. Rest assured...More

    RedLevel at Gran Melia Palacio de Isora
    1,047 reviews
    #1 of 2 hotels in Alcala
     
    Melia Jardines del Teide
    4,013 reviews
    #20 of 58 hotels in Costa Adeje
     
    The Ritz-Carlton, Abama
    2,324 reviews
    #3 of 6 hotels in Guia de Isora
     
    Royal Garden Villas
    729 reviews
    #1 of 58 hotels in Costa Adeje
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 213 - USD 633 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Orbitz, TripOnline SA, Travelocity, Cancelon, Cheap Tickets, Hotwire, HotelQuickly and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife - Alcala
    Add Photo Photos
    Traveller (3676)
    Room & Suite (741)
    Pool & Beach (705)
    Dining (374)
    Hotel & Grounds (2268)
    Bathroom (86)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
    Nearby
    Allegro Isora
    1,555 reviews
    2.37 km away
     
    Club La Mar
    46 reviews
    3.32 km away
     
    Blue Sea Lagos de Cesar
    711 reviews
    3.37 km away
     
    Be Live Family Costa los Gigantes
    5,104 reviews
    3.29 km away
     
    Nearby Restaurants
    Sauco
    871 reviews
    .39 km away
    El Rincon de la Barriga
    244 reviews
    .30 km away
    Lupulo Restaurant
    402 reviews
    .60 km away
    Toni's Restaurant
    123 reviews
    .45 km away
    Nearby Attractions
    Chuchango Tenerife - Private Tour
    95 reviews
    .57 km away
    Seascuba
    181 reviews
    2.95 km away
    Playa San Juan
    374 reviews
    3.22 km away
    Espiritu De Buceo Padi 5 Star Dive Centre
    273 reviews
    3.54 km away
    Ask a question
    Questions & Answers
    Treboryesnat
    24 July 2017|
    Answer Show all 3 answers
    Response from andrewbhm | Reviewed this property |
    There are but depends on time of year whether open or not
    1
    Vote
    Ze Ze S
    22 July 2017|
    Answer Show all 2 answers
    Response from ozcano2017 | Reviewed this property |
    Hi. Unfortunately I do not know but larger towns are not that far away from resort. Suggest you call the hotel desk and I am sure they would be able to give the most reliable feedback. I hope it helps. Good luck.
    1
    Vote
    FoxyDublin37
    21 July 2017|
    Answer Show all 2 answers
    Response from LAD1955 | Reviewed this property |
    Loads of people bought there drinks in, don't suppose they like it too much, but so many people did it. (including us) Also they only give you one bottle of water in your room for your entire stay.
    1
    Vote
    Room Tips
    "Go for the extended terrace. Having your own sunbed is great."
    Read review
    "Sea view would be great"
    Read review
    "don't upgrade for the partial ocean view. there is too much vegetation for you to see anything..."
    Read review
    "Rooms overlooking central garden or see would be much better than those on the outside looking at roads etc."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing