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03/12/2017 04/12/2017
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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    011 61 2 8015 5294
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    03/12/2017 04/12/2017
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    Savings alert: 47% below average rate

    The price you found is 47% lower than this hotel's average rate of USD 440/night.

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    USD 248*
    USD 235*
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    Traveller (3938)
    Room & Suite (762)
    Pool & Beach (728)
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    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “infinity pool” (579 reviews)
    “family pool” (319 reviews)
    “market grill” (378 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: Sepcial Offer! - 15%
    Hotel deals
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,185)
    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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    871 - 875 of 4,259 reviews

    Reviewed 24 August 2016

    We travelled as a family of 3 adults and 2 child, staying in Deluxe partial seaview rooms in early August. We booked directly with Gran Melia and on the most part the holiday was excellent, I would however say there are some areas of improvement....More

    2  Thank M3hulP
    Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 25 August 2016

    Dear guest, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Gran Meliá Palacio de Isora for your holiday. We are delighted to know that you...More

    Reviewed 24 August 2016

    This is billed as a 5 star hotel, and the majority of it is, however they miss the mark on a few areas and you need to know the truth to avoid frustration. Rooms - stunning. We had a room with a private garden and...More

    5  Thank JamesPorter
    Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 25 August 2016

    Dear Mr. JamesPorter: We would like to begin by thanking you for taking some of your valuable time to share your review and for choosing Gran Meliá Palacio de Isora for your holiday. We regret if your stay with us was not up to your...More

    Reviewed 24 August 2016 via mobile

    We stayed here as part of Thomson's Sensatori collection. The hotel is 5* luxury. It's a large hotel and although it was at full capacity you'd never have known it. The public spaces and rooms (with one exception below) are modern, well taken care of...More

    2  Thank Rachel7890
    Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 25 August 2016

    Dear Ms. Rachel7890, Firstly, thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are delighted to know that you have enjoyed a pleasant stay with us since we daily strive to create memorable experiences....More

    Reviewed 24 August 2016 via mobile

    We travelled as a family with our two daughters aged 8,11 in the first 11 nights of August. On arrival the hotel does look stunning.we went through thompsons which was ok but you get to realise they don't own the hotel they just use it...More

    2  Thank martdonovan
    Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 25 August 2016

    Dear guest, Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you and your entire family have enjoyed a pleasant stay with us. We place great importance in...More

    Reviewed 23 August 2016 via mobile

    We had a fantastic holiday here only been home a week and desperate to go back, the check in was so quick and the lady was so knowledgable told us everything and where everything was; the room was fabulous, lovely bathroom with a double sink,...More

    Thank StapEmma
    Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 25 August 2016

    Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay,...More

    RedLevel at Gran Melia Palacio de Isora
    1,156 reviews
    #1 of 2 hotels in Alcala
    0.2 km
     
    The Ritz-Carlton, Abama
    2,491 reviews
    #3 of 7 hotels in Guia de Isora
    4.9 km
     
    Iberostar Anthelia
    2,672 reviews
    #5 of 60 hotels in Costa Adeje
    15.8 km
     
    Barcelo Santiago
    6,018 reviews
    #1 of 10 hotels in Puerto de Santiago
    4.1 km
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Beachfront
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 207 - USD 678 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, HotelQuickly, Hotels.com, Hotwire, Evoline ltd, Travelocity, Cancelon, TripOnline SA, Orbitz and Cheap Tickets so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife - Alcala
    Add Photo Photos
    Traveller (3938)
    Room & Suite (762)
    Pool & Beach (728)
    Dining (385)
    Hotel & Grounds (2459)
    Bathroom (102)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
    Nearby
    Barcelo Santiago
    6,018 reviews
    4.07 km away
     
    The Ritz-Carlton, Abama
    2,491 reviews
    4.94 km away
     
    RedLevel at Gran Melia Palacio de Isora
    1,156 reviews
    .18 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Andrea B
    22 November 2017|
    AnswerShow all 3 answers
    Response from Jeremyvine | Reviewed this property |
    Full board + gives you the ‘standard’ restaurants fare. These are the main restaurant, two separate free lunch time restaurants and one free visit to the Italian per week. Other ‘fine dining’ experiences are extra but you... More
    0
    Votes
    venkat k
    19 November 2017|
    AnswerShow all 3 answers
    Response from JeanT9 | Reviewed this property |
    Hmm I’m not so I’m not sure . I go to Red Level and at breakfast there’s lots of choice for everyone . Give them a ring , they’re very helpful
    1
    Vote
    jumbo00746
    31 October 2017|
    AnswerShow all 2 answers
    Response from AirCooledHeaven | Reviewed this property |
    The infinity pool is not heated, but the 'normal' pools are heated. The infinity pool was certainly warm enough in October "once you get in"
    0
    Votes
    Room Tips
    "Don't have your room cleaned on some days to get money off hotel amenities."
    Read review
    "We had a sea view room. The height of the balcony wall could be lower. When seated you are unable to admire..."
    Read review
    "Room 3112 faces the evening entertainment terrace and is extremely noisy from 7:00pm - 11:00pm every night."
    Read review
    "Ocean view is best !"
    Read review
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