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Gran Melia Palacio de Isora Resort & Spa

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Traveller (4203)
Room & Suite (900)
Pool & Beach (775)
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Overview
  • Excellent62%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“infinity pool”(573 reviews)
“family pool”(332 reviews)
“market grill”(394 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,526)
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Traveller rating
2,650
1,053
479
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127
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2,650
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479
168
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841 - 845 of 4,477 reviews
Reviewed 14 December 2016

This is a stunning hotel, with lots of marble, fountains and a generally palatial, but "chilled" atmosphere. The staff are courteous, friendly and attentive and see to your every need very quickly. The hotel and the rooms are clean, well maintained and very nicely appointed....More

Review collected in partnership with Meliá Hotels International
1  Thank AndynFamily
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 15 December 2016

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In...More

Reviewed 13 December 2016 via mobile

We are staying here at the moment. The pools are gorgeous albeit the large infinity pool freezing at this time of year. The bedroom is lovely. Can't understand why anyone would want to pay more to upgrade. The public area probably the nicest in any...More

1  Thank Sue C
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 15 December 2016

Dear Ms. Sue C, Thank you for sharing your comments with us through TripAdvisor and for choosing our resort for your holiday. We truly regret if some aspects of your experience did not meet your expectations, and if the situations you described made a negative...More

Reviewed 13 December 2016

We had a lovely week break at this hotel. Only negative was the day trips were too pricey e.g. Trip to the zoo for two adults and a child would have cost us close to £150. The hotel itself is gorgeous and has everything you...More

Review collected in partnership with Meliá Hotels International
Thank tracy v
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 15 December 2016

Dear Ms. Tracy V, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important...More

Reviewed 13 December 2016

Having been poorly I needed to go to a resort I knew would deliver everything for my needs. This was the perfect relaxation holiday. The weather was 25/26c everyday..not bad for December. Rooms fabulous..food fantastic... staff wonderful. What more do you need. Outside the hotel...More

Review collected in partnership with Meliá Hotels International
Thank Sandra S
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 15 December 2016

Dear Ms. Sandra S, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are...More

Reviewed 13 December 2016 via mobile

It was Amazing time in Gran Melia. Very beautiful and large territory, one of pool is w a view to the ocean. Food is very delicious and w big range. Polite staff. In good quality rooms. Hotel has stores if you need water, pool staff,...More

Thank Ilona M
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 15 December 2016

Dear guest, Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 204 - USD 492 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 204 - USD 492 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4203)
Room & Suite (900)
Pool & Beach (775)
Dining (397)
Amenities (130)
Family and Play Areas (35)
Business Centre & Event Rooms (8)
Questions & Answers
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Emshols
22 April 2018|
AnswerShow all 2 answers
Response from R55DRG | Reviewed this property |
It’s available at breakfast time but not lunch or dinner.
1
Vote
Paul W
16 April 2018|
Answer
Response from Carolina A |
Unfortunately I can confirm that my boyfriend also received food poisoning from the food at the same hotel the same day as Caroline.
-3
Votes
Room Tips
"Ask for sea view which is West facing"
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"Not a garden view as you can’t see anything and quite dark. 2nd or 3rd floor is better."
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"Negotiate upgrade when checking in. Consider the booking direct, independent flights (we flew with..."
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"Don't use the minibar; get drinks brought by room service instead."
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