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Gran Melia Palacio de Isora Resort & Spa

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6,139 Reviews from our TripAdvisor Community

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Showing 3,699: English reviews
Cumbria, United Kingdom
Reviewed today NEW

The location and architecture of the hotel is first class. In spite of the number of rooms, it never felt crowded and the extremely polite and helpful staff always had time to help us and chat. The room was spacious and well equipped although the lighting has clearly not been designed by a book lover. Good choice of restaurants too.

Review collected in partnership with Meliá Hotels International
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Thank B4178QZmichaelr
United Kingdom
Reviewed 2 days ago NEW

I booked this hotel for my partners christmas present, just for 1 night, the service, grounds, staff and food are all amazing. we did encounter a few problems during our stay like when we ran the bath the water was yellow and dirt all came through. the maintenance staff were with us within 10 minutes and after some running it...

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1Thank Davidgibbon56
London, United Kingdom
Reviewed 3 days ago NEW

Well kept resort and amazing staff. My wife and I stayed here for our wedding anniversary, the resort was perfect. The hotel has an adult only section pool, and also RED level. We stayed within standard area but used adult only pool. Amazing resort and fantastic SPA. Would recommend to all

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2Thank derekduggan
Leeds, United Kingdom
Reviewed 3 days ago NEW

as beautiful as last time. very hard to beat the infinity pool. we were here for new year and the entertainment, atmosphere and the fireworks would struggle to be beaten anywhere in the world. it was worth booking just for that evening. everybody was saying the same. could recommend this to anyone, couples, families, whatever.

Review collected in partnership with Meliá Hotels International
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1Thank Geoffrey R
Kent
Reviewed 3 days ago NEW

Another great trip and the red level team are out of this world. They go above and beyond to make sure your happy. Sadly we had two poor meals in Club Ocean. New Years Eve meal wasn't worth the extrs 50 euros a head. This restaurant really let's the whole place down I wouldn't eat there ever again. Poor service...

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1Thank Marc D
Leamington Spa, United Kingdom
Reviewed 4 days ago NEW

We had an enjoyable holiday and it was our second visit. The food in the booked restaurants was excellent but not so in the buffet which was disappointing. The staff were very friendly and obliging. The surroundings were excellent and clean.

Review collected in partnership with Meliá Hotels International
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1Thank T1618XHandrewg
bournemouth
Reviewed 4 days ago NEW

Paid an extra £200 for a sea view which at first we didn't get so had to move rooms. But apart from that it was our second time and we had a relaxing holiday. All the staff are very friendly and the hotel is extremely clean. The food is great and you never go hungry. We will return again.

Review collected in partnership with Meliá Hotels International
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1Thank bournemouthamarillo
Sevenoaks, United Kingdom
Reviewed 5 days ago NEW

I've taken a while to write this review as I have been waiting for a response from Thompson. We paid a extra £1000 ( from our original choice encouraged by the lady in the travel agents as a more relaxing choice than the holiday village) to stay here in August as we thought we would get better service and a...

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2Thank Kerry W
Halifax, United Kingdom
Reviewed 1 week ago

Since we stayed 4 years ago the place has gone badly downhill. We paid nearly £3500 for 1 week, it wasn't really worth half that. Food was average at best, getting in to the specialist restaurants was all but impossible, if you're not red level or wearing a silver/gold wristband you seem to become invisible to staff especially when you...

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6Thank kershdrummer
Dublin, Ireland
Reviewed 1 week ago

Stayed here for 2 nights and was not disappointed. Staff extremly friendly food is faboulos with wilde variety for breakfast as well as for dinner. Try to get a seat outside it is worth waiting for. Choices include fresh juices, smoothies and everything you deisre for breakfast, and for dinner it is high quality selection of meat and fish and...

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1Thank goldfish666

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $244 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife - Alcala
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
365 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not pick very ground floor near garage.”
 of 5 bubbles geoffreyr873, 14 Jan 2017 | Read review
“The lighting was confusing and the beds were not very comfortable.”
 of 5 bubbles T1618XHandrewg, 13 Jan 2017 | Read review
“If you want a quite room you need to ask to be away from the bars and outside area where the fire pit is.”
 of 5 bubbles bournemouthamarillo, 13 Jan 2017 | Read review
“Go to another hotel”
 of 5 bubbles 293kerryw, 12 Jan 2017 | Read review
“Deluxe rooms overlooking the mountains are cheaper and the view is lovely”
 of 5 bubbles goldfish666, 9 Jan 2017 | Read review
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