We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
27/08/2017 28/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    Hotel website
    Save
    Best prices for your stay
    27/08/2017 28/08/2017
    USD 302*
    USD 285*
    SAVE USD 17
    USD 302*
    USD 285*
    SAVE USD 17
    USD 302*
    USD 285*
    SAVE USD 17
    Traveller (3732)
    Room & Suite (742)
    Pool & Beach (706)
    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    #1 of 2 hotels in Alcala
     
    Holiday Village Tenerife
    1,025 reviews
    #4 of 10 hotels in Puerto de Santiago
     
    The Ritz-Carlton, Abama
    2,357 reviews
    #3 of 6 hotels in Guia de Isora
     
    Allegro Isora
    1,680 reviews
    #1 of 1 hotels in Playa de la Arena
     
    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “full board” (520 reviews)
    “infinity pool” (543 reviews)
    “family pool” (308 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: SummerLastMinute - 20%
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    #1 of 2 hotels in Alcala
     
    Holiday Village Tenerife
    1,025 reviews
    #4 of 10 hotels in Puerto de Santiago
     
    The Ritz-Carlton, Abama
    2,357 reviews
    #3 of 6 hotels in Guia de Isora
     
    Allegro Isora
    1,680 reviews
    #1 of 1 hotels in Playa de la Arena
     
    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 285.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Alcala hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "29253b290d474384a39d7f231ca35163", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":945835,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[76484609],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":8,"year":2017},"checkout":{"day":28,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":285,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"29253b290d474384a39d7f231ca35163","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":302,"lowestMetaPrice":285,"additionalPartner":false,"highestMetaPriceDisplay":302,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":302,"lowestMetaPrice":285,"highestMetaPriceDisplay":302,"hotelName":"Gran Melia Palacio de Isora Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI5MjUzYjI5MGQ0NzQzODRhMzlkN2YyMzFjYTM1MTYzIiwiQUlLIjoiMTNlMjM2MDYwZjJlNGRkMDhiMzhkYTEwNTU4NjI2MWYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "27/08/2017", "checkOut": "28/08/2017", "lowestPrice": "USD 285", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32644946":"Expedia","53949430":"TravelocityEWS","78911877":"OrbitzEWS","109228564":"HotelsCom2IB","79464294":"CheapTicketsEWS","76484609":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (6,926)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 4,117 reviews

    Reviewed 2 days ago

    Nice room. Nice hotel. Great Restaurants - notable are the Japanese and Italian. The beach is close by - small but not busy. Would recommend spoiling yourself by hiring the Bali Bed with champagne! A really good family holiday. Loved it.More

    1  Thank claire c
    Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded yesterday

    Dear guest claire c. Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you and your entire family have enjoyed a pleasant stay with us. We place great...More

    Reviewed 2 days ago

    Hotel looks great on first looks, but be careful the devils always in the detail...We stayed there as a young family August 2017, rooms are excellent and staff friendly. The main infinity pool is not child friendly as it does not allow any inflatables, which...More

    Review collected in partnership with Meliá Hotels International
    3  Thank colinn491
    Reviewed 2 days ago

    This is a wonderful hotel, it definitely has the "wow" factor. The grounds and buildings are well maintained and very clean, and infinity pool and views are stunning! The rooms are really stylish and easily big enough for us and our daughter to share. We...More

    2  Thank landerson1204
    Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 2 days ago

    Dear guest landerson1204. Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal....More

    Reviewed 6 days ago via mobile

    My wife, my 2 kids and I had a really fantastic moment in this superb hotel. Lucas and Guilherme from the front desk succeeded in answering all our requests (we were celebrating our 15th wedding anniversary) and Isabel, a masseuse (and Osteopath) from the Clarins...More

    4  Thank Tweaky92
    Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 4 days ago

    Dear guest Tweaky92 Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your...More

    Reviewed 6 days ago via mobile

    This resort is truly stunning! Luxury all around with beautiful views of both the sea and the volcano. The rooms are luxurious and the beds are super comfy. The staff are very welcoming and hard working. There is so much variety of food and the...More

    3  Thank Rebecca W
    Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 4 days ago

    Dear guest Rebecca W Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of...More

    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    #1 of 2 hotels in Alcala
     
    Holiday Village Tenerife
    1,025 reviews
    #4 of 10 hotels in Puerto de Santiago
     
    The Ritz-Carlton, Abama
    2,357 reviews
    #3 of 6 hotels in Guia de Isora
     
    Allegro Isora
    1,680 reviews
    #1 of 1 hotels in Playa de la Arena
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 218 - USD 734 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Priceline, Cancelon, TripOnline SA, Cheap Tickets, HotelQuickly, Hotwire, Travelocity and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife - Alcala
    Add Photo Photos
    Traveller (3732)
    Room & Suite (742)
    Pool & Beach (706)
    Dining (374)
    Hotel & Grounds (2320)
    Bathroom (88)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
    Nearby
    Allegro Isora
    1,680 reviews
    2.37 km away
     
    Holiday Village Tenerife
    1,025 reviews
    3.37 km away
     
    The Ritz-Carlton, Abama
    2,357 reviews
    4.97 km away
     
    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    .17 km away
     
    Nearby Restaurants
    Sauco
    888 reviews
    .39 km away
    El Rincon de la Barriga
    249 reviews
    .30 km away
    Lupulo Restaurant
    402 reviews
    .60 km away
    Toni's Restaurant
    124 reviews
    .45 km away
    Nearby Attractions
    Chuchango Tenerife - Private Tour
    97 reviews
    .57 km away
    Seascuba
    190 reviews
    2.95 km away
    Playa San Juan
    384 reviews
    3.22 km away
    Espiritu De Buceo Padi 5 Star Dive Centre
    282 reviews
    3.54 km away
    Ask a question
    Questions & Answers
    Sophie M
    14 August 2017|
    AnswerShow all 2 answers
    Response from joanne c |
    We booked direct with hotel and flights direct with Thomson, (we travel on friday) however we didn't realise that you can't use the Thomson kids club and crèche if you book direct. The hotel has its own kids club (not sure... More
    1
    Vote
    Jo C
    8 August 2017|
    AnswerShow all 2 answers
    Response from Charlie F | Reviewed this property |
    Yes you get a 'towel card' on arrival and when you go down to the pool in the morning you take the card to the pool hut give them a card and they give you a towel in return. Each day you return your towel and they give you... More
    1
    Vote
    Loretta L
    6 August 2017|
    Answer
    Response from ValandBarrySmith | Reviewed this property |
    Don't really know but on the Palacio's website in the room descriptions it tells you the sq. metres of the room.
    1
    Vote
    Room Tips
    "there are adult only and family areas. Ensure you get what you want."
    Read review
    "Our room overlooked the family pool all rooms seem to have a high standard"
    Read review
    "Recommend a sea view room"
    Read review
    "High floor - good view. The further you have to walk to the room, e.g. 5001 is nearer to the lift than 5064."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing