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Gran Melia Palacio de Isora Resort & Spa

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Gran Melia Palacio de Isora Resort & Spa
Gran Melia Palacio de Isora Resort & Spa
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5,999 Reviews from our TripAdvisor Community

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Showing 3,630: English reviews
Seaton, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed yesterday NEW

Stayed here for the first time at the end of November travelling with a friend. Check in was easy with our cases being taken to the room. Booked a garden room with Bali bed and water feature on the advice of a friend. However the room we were given had no sun at all on the terrace and the bed... More 

Helpful?
Thank Julie R
Glasgow
Level Contributor
57 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed yesterday NEW

2nd visit here and once again it was very enjoyable. Staff go out their way to help. Special mention to manager Guillermo who assisted with a minor room issue without fuss and in a friendly way. Will certainly return in the future.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank AnroGlasgow
Ipswich, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 days ago NEW via mobile

On arrival the hotel has the most wonderful aromatic smell. Very open an warm lobby area. Rooms are large and very comfy with 2 two beds and a sofa bed if needed. Food in all restaurants is amazing and with good choice however you must book the Al a Carte 24 hours before hand to secure your table. Pool is... More 

Helpful?
Thank Linda L
Henlow, United Kingdom
1 review
Reviewed 2 days ago NEW

Couldn't fault the staff or anything about the hotel, the only thing that bugged us was that we couldn't get away from smokers. Lying by the pool, lots of smokers around, on the terrace trying to listen to the fantastic entertainment, smoky. Bit annoying as us non smokers want to enjoy our hol as much as smoking people. The main... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank SusannahW84
Aberdeen
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

We stayed for 2 weeks at the Gran Melia Palacio de Isora Resort and Spa and had a super time. Our stay was in November?Dec with the purpose of escaping some of the British winter and getting some winter sun. This is a first class resort, from checking In to checking out the service was excellent. We booked all inclusive... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank bernardh683
Sevenoaks
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

My husband and I have visited Sensatori through Thomson 3 times with our daughter and her husband and have never been disappointed. The rooms are lovely and the food is to die for. The area has been upgraded over the years to include a beach pool and seating. We love to walk along the coast and then into the small... More 

Helpful?
2 Thank Tina L
Lidingo, Sweden
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Excellent service, several restaurants. The buffe restaurant Pangea and the Market Grill has the best food. Big rooms but terrible beds, it's like lying on a stone, so hard! Many stairs and too few escalators.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Charlotte T
Birmingham, UK
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 5 days ago NEW

My wife and I stayed for a week in Nov, travelling with Thomson on a Full Board Plus basis. Looking for some luxury winter sun. We did not go Red Level. The hotel looks very impressive with an impressive lobby, a grand courtyard, lovely gardens and great looking pools. The rooms are well designed and styled. The reception service is... More 

Helpful?
Thank philay
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Overall very good experience at the Palacio de Isora, however the coffee is generally bad everywhere in the hotel and the lack of Nespresso machines in all rooms for such a high end expensive hotel is not acceptable

Review collected in partnership with Meliá Hotels International

Helpful?
Thank Glyn P
Yorkshire
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 days ago NEW

My husband and I loved everything about this hotel. In particular, the food genuinely was of restaurant standard in all the themed restaurants - even at lunchtimes. The rooms and bathrooms were very luxurious. My son and daughter-in-law had a suite on the 5th floor which was even more impressive and had stunning views. The volcanic rock of the island... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank lynneteacher

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $277 - $731 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife - Alcala
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
344 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher sea view”
 of 5 bubbles 873JulieR, 3 Dec 2016 | Read review
“Careful with the bathroom radio controls as our radio came on full blast at 12am much to our surprise! It's very close to the light switch! ”
 of 5 bubbles SusannahW84, 2 Dec 2016 | Read review
“We have never been disappointed with our rooms”
 of 5 bubbles TinaL463, 1 Dec 2016 | Read review
“We were in 4097. Good view of pool and sea plus quiet away from lifts. ”
 of 5 bubbles lynneteacher, 28 Nov 2016 | Read review
“If you have a young family or are light sleepers, ask for a room away from the central area to guarantee a peaceful evening.”
 of 5 bubbles dorothyn723, 28 Nov 2016 | Read review
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