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Gran Melia Palacio de Isora Resort & Spa

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Gran Melia Palacio de Isora Resort & Spa
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6,157 Reviews from our TripAdvisor Community

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Showing 3,710: English reviews
Michael, Ireland
Reviewed today NEW

Magnificent hotel, a real treat. Great choice of bars and restaurants to choose from. Layout and design of hotel was exceptional. All staff were very courteous, professional and helpful at all times. Food was good, particularly breakfast. Would highly recommend this hotel for style, quality and service.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Michael C
Plaistow, United Kingdom
Reviewed yesterday NEW

We had a wonderful break staying in the Red Level at Meliá Isora resort. The butlers were attentive and efficient, the food was excellent and we enjoyed watching beautiful sunsets at happy hour with a glass of cava. Our room was clean and comfortable - very good nights sleep. The resort is spacious and calm, very relaxing. We enjoyed table...

Review collected in partnership with Meliá Hotels International
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Thank Melanie L
Runcorn
Reviewed yesterday NEWvia mobile

Having been here a couple of times hotel never fails to deliver, beautiful hotel / resort, staff are always welcoming and friendly, sports hub excellent, food excellent, BBQ night and new year were fab. Happy Times

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1Thank Fernwood02
St Martins, United Kingdom
Reviewed yesterday NEW

We went to the Palacio for the whole month of November we have been going to this great Hotel since it opened for up to 6 weeks a year Sometimes as a family sometimes on our own In November we went as a couple From walking into reception and being greeted with a welcome drink to being checked in and...

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3Thank suebroo
Reviewed yesterday NEW

After a stressful arrival at the airport I finally arrived at the hotel. I was greeted with a welcome drink and good customer service. The hotel looked exquisite, beautiful and I loved the fountains - good start to the holiday. I was a Melia Reward Platinum member on full board so was looking forward to experiencing the benefits provided by...

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1Thank Sammy J
Reviewed 4 days ago NEWvia mobile

My wife and I visited from 6 January for a week's stay after hearing so many good things about the Gran Melia. We were not disappointed as from the moment we arrived we both were struck with the wow factor from entering the main reception area and public areas to seeing our room for the first time with the added...

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3Thank Paul D
Worcs, UK
Reviewed 4 days ago NEW

Nice relaxing stay during November. The resort is quite large but was well spaced out. The 'no reserving sun longers before 10am' policy worked mainly although there were a few sun beds with towels on before 10. There were plenty of loungers to choose from so not a problem to us. Shade was plentiful at the time of year we...

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1Thank Mark B
Liverpool, United Kingdom
Reviewed 4 days ago NEW

From the moment we arrived we felt relaxed. The staff are friendly and extremely professional as they cater to your every need effortlessly. Nothing is too much trouble. The resort is huge but there is a sense of intimacy. The dining experiences in each of the allocated restaurants was excellent. There was plenty of choice even for the most discerning...

Review collected in partnership with Meliá Hotels International
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1Thank chrisjr8
Reviewed 4 days ago NEWvia mobile

Currently halfway through a new year break at the gran Melia staying as sensatori guests, upon arrival the reception is beautiful, reception staff were friendly and efficient, our room although beautiful was let down by a couple of things, 1st the smell it was almost mold like smelling on arrival and definitely needed a good airing, also the room just...

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1Thank Emma R
Newcastle upon Tyne, United Kingdom
Reviewed 4 days ago NEW

We had a very enjoyable stay. We have stayed a few times and would have no hesitation in coming back. We woul probably prefer a better room., by that I mean the rooms are tired.The service at breakfast was also not as good as it has been in the past.

Review collected in partnership with Meliá Hotels International
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Thank pamelagJ8582NA

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $243 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife - Alcala
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
366 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all similar, away from the pool is quieter during the day ”
 of 5 bubbles N4499JVmelaniel, 20 Jan 2017 | Read review
“all rooms are good”
 of 5 bubbles suebroo, 20 Jan 2017 | Read review
“do not pick very ground floor near garage.”
 of 5 bubbles geoffreyr873, 14 Jan 2017 | Read review
“The lighting was confusing and the beds were not very comfortable.”
 of 5 bubbles T1618XHandrewg, 13 Jan 2017 | Read review
“If you want a quite room you need to ask to be away from the bars and outside area where the fire pit is.”
 of 5 bubbles bournemouthamarillo, 13 Jan 2017 | Read review
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