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Gran Melia Palacio de Isora Resort & Spa

Expedia.comUSD 219*
View Deal
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 261*
USD 219*
USD 261*
USD 219*
USD 261*
USD 217*
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Gran Melia Palacio de Isora Resort & Spa
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6,613 Reviews from our TripAdvisor Community

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Nottingham, United Kingdom
Reviewed yesterday NEW

Stayed in Red level. Reception excellent in helping with a problem we had with airport pick up. All staff friendly, helpful but unobtrusive. Excellent room, room servicing very good. Grounds beautifully kept.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Tobysmumanddad
London, United Kingdom
Reviewed 2 days ago NEW

We stayed five nights in one of the Red Level rooms with balcony at the property. The hotel is very well designed -- a large property with a number of pools and plenty of restaurants. The main saltwater lagoon pool -- one the largest we have ever seen -- was most enjoyable to swim in. There are various lifeguards keeping...

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Thank IJK_London_20
Reviewed 2 days ago NEWvia mobile

If anyone is considering this hotel, don't consider anymore just go and book!!! The hotel, service, food, entertainment & staff are excellent. We travelled with Thomson full board and upgraded to silver drinks package which is well worth it as the bill would of soon crept up! 35 Euro per day per person. The food in the Pangea is by...

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Thank Juiceluce
London, United Kingdom
Reviewed 4 days ago NEW

Just back from our first stay to a Sensatori resort and it was lovely. Very impressive place on arrival, room wasn't ready but we had lunch by the pool whilst we waited so no real hardship. Little disappointed with standard of room, looked a little tired but as we tend to not spend much time inside it wasn't a major...

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Helpful?
Thank northernbird17
Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Northernbird 17, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Gran Melia Palacio de Isora for your holiday. We are delight to know that you have a positive feedback about our restaurants, since we strive day by day to...

Edinburgh
Reviewed 5 days ago NEWvia mobile

We booked Red Level, as friends recommended, relaxed check-in, but a lot to take in- in fact it took us the week.... Room on top floor was fine, but balcony area disappointing, very small, and sea view also. Solid wall meant no view when sitting down, there were no individual seats or loungers as there was not enough space. Next...

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Helpful?
Thank Sheelagh H
Edinburgh, United Kingdom
Reviewed 5 days ago NEWvia mobile

The hotel itself is beautiful. The room was clean and modern and the hotel offered a really good range of sports activities. The infinity pool is something to behold. Some of the staff went above and beyond to make you feel welcome (Maria who is an excellent hostess and Dmitri who is the tennis coach). However there are a number...

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Helpful?
Thank stubie147
Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Stubie 147, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Gran Meliá Palacio de Isora for your holiday. We are glad to know that you appreciated our rooms and facilities and that you have enjoyed an overall pleasant stay...

Bristol, United Kingdom
Reviewed 5 days ago NEWvia mobile

We stayed here 5 yrs ago and returned in April this year x it is still as beautiful as we remembered with changes like the beach walk that's now finished .. the entertainments team were first class with west end style shows well done to Nathaniel adam ,Alan ,dan, Emmaleigh, Mel and Naomi and in the piano bar superb Harrison...

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Thank coatesfamily-11
London, United Kingdom
Reviewed 6 days ago NEW

Good service and clean room, friendly staff, good choice of restaurants, pool side clean and attentive, evening entertainment ok, not much around the hotel so you will need a car to explore the area. Good place to chill!

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank 447freddyf
Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest 447freddyf I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our pool areas, rooms as well as our gastronomic...

Oslo, Norway
Reviewed 6 days ago NEW

First if all I would say that our stay at the hotel was great. The best part of the hotel is the rooms, friendliness of staff, the quality of the buffet and your green choice. The hotel is just as the picture online shows :) The hotel is separated into different zones - adults, youth and kids. This is great...

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4Thank Erlend J
Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Erlend J, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Gran Meliá Palacio de Isora for your holiday. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day to keep...

Berne, Indiana
Reviewed 1 week ago NEW

This hotel, its natural environment and physical offerings, are enchanting. My husband and I were delightedly surprised as we entered the reception area and became overwhelmed with smiles as we were lead to and into our room. Gorgeous! The room was chic and comfortable, spacious, and aimed at the ocean. The infinity pool was invigorating, and the boardwalk along the...

Review collected in partnership with Meliá Hotels International
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1Thank 576mitchels
Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear 576mitchels, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests’ satisfaction is our most important goal. We are glad to read that...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $278 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife - Alcala
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
423 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Red Level rooms worth the expense.”
IJK_London_20, 22 May 2017 | Read review
“Download the hotel app - Melia - will make your stay even better”
371erlendj, 18 May 2017 | Read review
“Lighting could be alittle brighter. Just a little dusty in parts (ceiling light and behind the TV) Would like to have that room next time we book”
anthonywF1510QQ, 17 May 2017 | Read review
“If travelling with kids request a room by the family pool otherwise it can be a very long walk ”
Paul123456789012345, 12 May 2017 | Read review
“Watch the bathroom floor if the shower door has let water on the floor! ”
638reesw, 7 May 2017 | Read review
5 of 5
Expedia.com
USD 219* /night
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Orbitz.comUSD 219
TravelocityUSD 217
HotelQuicklyUSD 261
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Prices are for 1 room, 2 adults
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