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RedLevel at Gran Melia Palacio de Isora

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RedLevel at Gran Melia Palacio de Isora
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803 Reviews from our TripAdvisor Community

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There are newer reviews for RedLevel at Gran Melia Palacio de Isora
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Showing 449: English reviews
Maur, Switzerland
Reviewed 17 October 2016

This is our 2d time staying in "The Red Level". Service and attention although had been fantastic the 1st time, keeps improving. The difference of price you pay to be in "Red Level" will worth it. It comes with a lot of extra services included in the price. First of all, the staff. Special persons focused only on making you...

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Helpful?
2Thank ricardoA9323GA
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. ricardoA9323GA: Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to...

Gisburn, United Kingdom
Reviewed 16 October 2016

A short winter sun break in October. Our flight arrived late and so we checked in late at 10.30pm. The receptionist was very welcoming, checked us in and served complementary drinks whilst our bags were taken to our room. The Red Level butler showed us to our room and explained everything. Our room was lovely, a partial sea view was...

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Thank Steph847
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday at Tenerife and for writing such a thorough review about your stay with us. We regret if your stay at our resort did not meet your expectations, as we always do our best to provide our guests with unique experience and we are...

Reviewed 15 October 2016 via mobile

We have been fortunate to have visited many excellent hotels around the world on holiday, however Redlevel at Gran Melia beats them all! We were "wowed " as soon as we arrived when we were offered drinks whilst the hotel was explained to us and a reservation made for dinner that night. We were also given an upgrade of a...

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Thank Sam A
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. Sam A, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts...

Reviewed 14 October 2016 via mobile

I've been meaning to write a review about this place since I visited last year. The Red Level hotel is an exclusive part of the Thomson Sensatori Tenerife resort but if you stay here, you'll be so glad you paid the additional monies - it's worth every penny. Don't concentrate too much on the official photographs because it doesn't do...

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Thank Aerobics_chick
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for...

Leamington Spa, United Kingdom
Reviewed 13 October 2016

As usual we were made to feel very welcome by all your staff who succeed in making us feel valued and special No effort is spared to ensure that we have another tremendous stay and meet some really interesting people

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Thank 113malcolmb
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. 113malcolmb, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to...

London, United Kingdom
Reviewed 12 October 2016 via mobile

Everything that's great about red level has already been written by others on this site, so I won't repeat. Just want to add my 5 stars🌟🌟🌟🌟🌟 Wonderful weeks rest where you get what they promise. Totally relaxing and restorative. You will not go wrong if you are a couple looking for a peaceful week in luxury.

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Thank miztarscard
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, I would like to begin by thanking you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our tranquil areas, ideated to create unique...

London, United Kingdom
Reviewed 11 October 2016

A truly fantastic experience to relax and get away from it all. The rooms and facilities are amazing. The service is excellent; nothing is too much trouble. All the staff make you feel very special. We can truly unwind and let worries drift away, because everything is taken care of. No wonder we keep going back! Whale/dolphin watching trips nearby,...

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1Thank Deane-Mae
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Firstly thank you for choosing Red Level at Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities created...

Finchley, North London, England
Reviewed 10 October 2016 via mobile

From the moment you step into the Red level to the moment you depart the staff cannot do enough for you...from saving me a Daily Mail to providing a room for us to shower and change for a late checkout it was service with a smile. We arrived at night and were greeted with a welcome glass of cava before...

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Thank debbiebreslaw
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mrs. debbiebreslaw, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests’ satisfaction is our most important goal. We are...

Reviewed 10 October 2016 via mobile

We visited for a week at the end of July at the height of the season and were expecting it to be very busy. We were checked in very quickly and it soon became apparent that the red level area was a haven of peace and tranquility. We spent our days by the pool and enjoyed the staff coming round...

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Thank Chris I
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. Chris I, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know that you have appreciated our exclusive facilities created for each of our...

Nazeing
Reviewed 8 October 2016

We had a part ocean view room, wonderful view especially at sunrise. The staff always friendly and willing to help make your stay the best. Breakfast was superb and the sundowner drinks is a must. Would definitely go back to red level. Worth every penny.

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Thank Jackie G
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to provide...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Magnificent Oceanfront hotel, for adults only, with spectacular views of the island La Gomera. RedLevel at Gran Melia Palacio de Isora is perfectly integrated in the South west coast of Tenerife, in the fishing village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five minutes by car from the Los Gigantes cliffs. While its glorious design combines to perfection the elements sea, earth and air, the hotel sets new standards for luxury, in order to satisfy the most demanding travellers searching for a truly unforgettable experience. ... more   less 

Additional Information about RedLevel at Gran Melia Palacio de Isora

Address: Calle La Costa s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $442 - $941 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RedLevel at Gran Melia Palacio de Isora 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
RedLevel At Gran Melia Palacio De Isora Guia De Isora, Tenerife - Alcala
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Questions & Answers

Here's what travellers have asked, with answers from RedLevel at Gran Melia Palacio de Isora staff and other travellers.
81 questions
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Questions? Get answers from RedLevel at Gran Melia Palacio de Isora staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can, ask for a room with a sea view.”
 of 5 bubbles 942craiga, 1 Dec 2016 | Read review
“Definitely a sea view and if you like the idea of watching a sunset in the Jacuzzi, it's worth the extra!”
 of 5 bubbles Lyndon_and_Jodie, 21 Nov 2016 | Read review
“If you choose Red Level, the room you stay in will be very tastefully, furnished.”
 of 5 bubbles eileeno649, 17 Nov 2016 | Read review
“Ocean view or partial ocean view rooms are worth it (also quieter)”
 of 5 bubbles YLLO7634, 14 Nov 2016 | Read review
“Book all your restaurants on the first day to avoid disappointment”
 of 5 bubbles munsy_uk, 9 Nov 2016 | Read review
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