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RedLevel at Gran Melia Palacio de Isora

1,170 reviews
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Traveller (946)
Room & Suite (201)
Pool & Beach (196)
Overview
  • Excellent80%
  • Very good13%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“red level”(473 reviews)
“the main hotel”(63 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from RedLevel at Gran Melia Palacio de Isora
Special Offer: Early Booking ´18 -40%
Hotel deals
Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,170)Write a Review
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535
86
26
13
8
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All reviewsred levelthe main hotelterrace restauranttapaschateaubriandliquid loungeluxury packageclarins toiletriespillow menuduo fine diningcold towelsfruit kebabswhirlpool bathnespresso machinebutler servicehalf boardevery evening
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11 - 15 of 668 reviews
Reviewed 2 weeks ago

my wife and I have just returned from 10 nights at Red Level from the 4th till the 14th of November and I have got to say what a beautiful time of year to go , the weather was glorious as was Red Level. We...More

Thank keith725
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 2 weeks ago

Dear guest, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to...More

Reviewed 3 weeks ago via mobile

Staff couldn't be any nicer, service was amazing and before you asked the question they had the answer. Food is delicious and drinks are amazing. Best hotel for couples weekend. Hot tub was ready on time and the attention to detail was noted. A beautiful...More

Thank sarah s
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 2 weeks ago

Dear guest sarah s. Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of...More

Reviewed 3 weeks ago via mobile

I am sat in the airport writing this review after a wonderful week at this hotel. From the minute you arrive at the red level the service and staff cannot be faulted. The rooms are immaculate and spacious and supplied with clarins toiletries which is...More

Thank sjholland1969
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 2 weeks ago

Dear guest sjholland1969. I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday. We are delighted...More

Reviewed 3 weeks ago via mobile

Arrived here last night, very warm welcome by the staff, easy check in and an ice cold beer or two. Red Level is definitely 5 star plus! Our room is tastefully decorated, spacious, and plentiful with luxuries from the bedding, towels, bathrobes to the Clarins...More

1  Thank Tessa T
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 2 weeks ago

Dear guest Tessa T. I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are...More

Reviewed 4 weeks ago

There is no preferential booking for red level guests. It’s take it or leave it reservations. Alll rather disappointing really. Service in restaurants could be more attentive. The Japanese tepinaki was a shambles, lacking charm, character and taste. The red level liquid garden was the...More

4  Thank Z9054XGjohnr
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded 1 week ago

Dear guest Z9054XGjohnr. We would like to begin by thanking you for taking some of your valuable time to share your review and for choosing Gran Meliá Palacio de Isora for your holiday. We regret if your stay with us was not up to your...More

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Traveller (946)
Room & Suite (201)
Pool & Beach (196)
Dining (102)
Hotel & Grounds (604)
Bathroom (25)
Family and Play Areas (10)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free High Speed Internet ( WiFi )
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 299 - USD 851 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 299 - USD 851 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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