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RedLevel at Gran Melia Palacio de Isora

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RedLevel at Gran Melia Palacio de Isora
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807 Reviews from our TripAdvisor Community

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There are newer reviews for RedLevel at Gran Melia Palacio de Isora
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Showing 453: English reviews
Jersey, United Kingdom
Reviewed 2 weeks ago

Second visit to this hotel and once again the staff were fab. In particular Kalinin (Spelling might be wrong) was a fab host around the pool had a nice smile for everyone. Meet up with friends made from last year so that was special to get reacquainted. Food in the Terrace restaurant was of a very high standard. Already booked...

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Helpful?
Thank Simone H
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, I would like to begin by thanking you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our La Terrace restaurant, ideated to create...

Saint-Mande, France
Reviewed 2 weeks ago

Staff, room and amenities just great! Outstanding breakfast, the weather was just perfect and the staff was eager to meet our expectations. fantastic holidays in a fantastic island. The beach is just 30 seconds from the hotel and the yoga/pilates/gym courses are great

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Helpful?
Thank JCHTW
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for...

London, United Kingdom
Reviewed 2 weeks ago

We chose Tenerife because we were looking for a sunny holiday without going too far, given it was only for 1 week. Research led me to Melia and its offerings, though the web proposition made me wonder whether I should choose Red Level or main hotel... did we need the extras, would we really use them? Then when opting for...

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Helpful?
Thank Lyndon_and_Jodie
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. Lyndon and Mrs. Jodie, I would like to begin by thanking you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our Red Level...

Buckinghamshire
Reviewed 2 weeks ago via mobile

Considering it's late November and cold, wet and stormy at home, it's wonderful to come here. Tenerife is a really good island to visit especially at this time of year and we've been before. We came to this hotel based on the many reviews I read and most of them are spot on - it is a stunning (and huge)...

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Helpful?
Thank Wyc0mbeWanderer
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day...

Rugby, United Kingdom
Reviewed 3 weeks ago

5 star all the way here. The hotel itself is spectacular and stunning throughout , the red level gives you the no kids aspect with a higher level of service which broadly was faultless from check in, to the pool area to the happy hour drinks and snacks each evening. The property is stunning and it's away from the heavily...

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Helpful?
Thank Neal M
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. Neal N, I would like to begin by thanking you for the time you have taken to share your experience with us. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day to keep improving and to provide our guests with unique and memorable experiences. However, we regret if...

Manchester, United Kingdom
Reviewed 3 weeks ago

This is our 3rd visit to this hotel & most definitely won't be our last. As soon as you arrive everything is taken care of for you. The rooms are amazing , nespresso machine , beautiful robes , plenty of towels & clarins toiletries. The friendly hardworking staff make the hotel, I especially have to mention Paulo & Neville from...

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Helpful?
Thank clare g
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Ms. Iles and Ms. Garcia, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion...

Santa Cruz La Laguna, Guatemala
Reviewed 3 weeks ago

Stayed here last year and decided on Red Level as we prefer the peace and quiet especially by the pool. From the moment we arrived, the staff could not have been more accommodating. The red level has it's own reception, making us feel extra special. We were sat just outside reception by the pool to complete a simple form whilst...

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Thank Eileen O
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Ms. Eileen O, Firstly thank you for choosing Red Level at Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our...

Reviewed 3 weeks ago via mobile

From arrival to departure everything was perfect! Staff, service, standard of rooms, great relaxed atmosphere, all provided with minimum fuss and maximum results...... well done to all the team!! I would certainly return to The Red Level again.

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Thank milkyway1954
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests’ satisfaction is our most important goal. We are glad...

Reviewed 3 weeks ago

Stayed early november for a week. This is our second stay at the Red Level, and we were absolutely not disappointed. The rooms, the service, the atmosphere is all really good. The pool area is great, with excellent service and it's really quiet and relaxing. The location of the resort is magnificent with fabulous weather conditions and the cleanliness and...

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Helpful?
Thank YLLO7634
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Firstly, thank you for choosing Red Level at Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are delighted to know that you have enjoyed a pleasant stay with us since we daily strive to create memorable experiences. However, we truly regret if some aspects of your stay did not fully...

Reviewed 3 weeks ago via mobile

Stayed at this hotel for 7 days at the beginning of the month. Everything about the red level puts it in on par with some of the best hotels that offer club level access. Room offered sea view and a large jacuzzi bath tub on the terrace. Would recommend the sea view option at this time of the year where...

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Helpful?
Thank wooda111
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Firstly, thank you for choosing Red Level at Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are delighted to know that you have enjoyed a pleasant stay with us since we daily strive to create memorable experiences. However, we truly regret if some aspects of your stay did not fully...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Magnificent Oceanfront hotel, for adults only, with spectacular views of the island La Gomera. RedLevel at Gran Melia Palacio de Isora is perfectly integrated in the South west coast of Tenerife, in the fishing village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five minutes by car from the Los Gigantes cliffs. While its glorious design combines to perfection the elements sea, earth and air, the hotel sets new standards for luxury, in order to satisfy the most demanding travellers searching for a truly unforgettable experience. ... more   less 

Additional Information about RedLevel at Gran Melia Palacio de Isora

Address: Calle La Costa s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $435 - $978 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RedLevel at Gran Melia Palacio de Isora 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
RedLevel At Gran Melia Palacio De Isora Guia De Isora, Tenerife - Alcala
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Questions & Answers

Here's what travellers have asked, with answers from RedLevel at Gran Melia Palacio de Isora staff and other travellers.
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Questions? Get answers from RedLevel at Gran Melia Palacio de Isora staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with ocean view”
 of 5 bubbles manfrm, 9 Dec 2016 | Read review
“If you can, ask for a room with a sea view.”
 of 5 bubbles 942craiga, 1 Dec 2016 | Read review
“Definitely a sea view and if you like the idea of watching a sunset in the Jacuzzi, it's worth the extra!”
 of 5 bubbles Lyndon_and_Jodie, 21 Nov 2016 | Read review
“If you choose Red Level, the room you stay in will be very tastefully, furnished.”
 of 5 bubbles eileeno649, 17 Nov 2016 | Read review
“Ocean view or partial ocean view rooms are worth it (also quieter)”
 of 5 bubbles YLLO7634, 14 Nov 2016 | Read review
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