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Chalet was ok, not as clean as my own home but I can live with that we had brought our own sheets and pillows so we were ok.
Children were upset some things weren't open due to the weather and venues being damaged from guest....More
Absolutely awful experience. Will never return. Daughter cut her foot twice on two separate occasions on broken glass on floor! Staff are unenthusiastic and rude and hardly any attractions open. A joke!
We booked a last minute long weekend there through the sun. After making the mistake of looking on here I was in tears as although we paid very little we couldn't afford to lose the money by not going!
Off we set last Friday armed...More
Pontins was absolutely disgusting the basic chalet was really dirty and the area we were in made us feel very unsafe. The bad language from children's mouths was astonishing!! The only plus we found is that the play parks had just be renovated and were...More
Well I am lost for nice words. So bad we checked in and checked out after seeing our chalet. It is beyond me how pontins expect people to accept this! Loads of people were complaining about cleanliness! There were no positives! Rating it as a...More
USD 89 - USD 416 (Based on Average Rates for a Standard Room)
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Response from notyouraveragemother | Reviewed this property |
Personally, I think it depends on what chalets you have, we have always gone club and never had a dirty chalet, they have always been spotless, we have been going for many years. my youngest son was 5 weeks old when he first... More
Personally, I think it depends on what chalets you have, we have always gone club and never had a dirty chalet, they have always been spotless, we have been going for many years. my youngest son was 5 weeks old when he first went. if they are that worried take some flash wipes with them. I have been to Butlins and actually many hotels in the past where they have not been as clean as you would expect, if i was taking a ten month old anywhere and they were crawling, personally no matter where it was I would take something so I could wash the floor even if its a cleaning liquid and an old towel.
Response from eileensmith639 | Reviewed this property |
It's a bargain price because it's really not worth the visit. I wouldn't want to take my dog there. If there are bad comments on other reviews you usually see a reply from the management team, on all of the bad reviews on... More
It's a bargain price because it's really not worth the visit. I wouldn't want to take my dog there. If there are bad comments on other reviews you usually see a reply from the management team, on all of the bad reviews on here I've not read a single comment from anyone representing pontine