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Hotel Bosco

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Hotel Bosco
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227 Reviews from our TripAdvisor Community

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Showing 224: English reviews
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London
Reviewed 1 week ago

Fair enough we were in a room at a reduced rate, but it was not made clear just how much "residual noise" there would be from the bar downstairs. It was very loud and the music didn't stop until 1am. Otherwise the room was very nice quality, very clean and modern. Poor check out service though, we rang the bell...

Review collected in partnership with this hotel
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Helpful?
Thank 239vivienc
Alison_F_W, Guest Relations Manager at Hotel Bosco, responded to this review

Dear 2339vivienc, Thank you for taking the time to post a review, as all feedback is greatly valued. I am pleased that the allocated room meet with your expectations. As mentioned some rooms at the weekend are affected by residual noise and as such are available to reserve at a preferential rate. I appreciate your valued observations regarding your experience...

London
Reviewed 2 weeks ago

we had an overnight stay with little time spent in hotel. But the room was well fitted and very clean. The breakfast was OK. All public areas looked clean. The receptionist was very helpful at arrival and departure

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Helpful?
Thank anthonygM99VT
Stowmarket, United Kingdom
Reviewed 3 weeks ago

Great little place, the bar downstairs was very busy. Got up to late to try the breakfast. Located just over the road from the train station, and there's a Witherspoon right next door. Would happily stay again

Review collected in partnership with this hotel
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Helpful?
Thank stevehF5680MW
Alison W, Guest Relations Manager at Hotel Bosco, responded to this review

Dear stevehF5680MW, Thank you for your five star review, which will be shown to all members of the team. I hope that you will return on a future occasion, and this time be able to enjoy the Pantry Breakfast, which is included in all our room rates. Alison Guest Relations

Sydney, Canada
Reviewed 4 weeks ago

We stayed here for 9 nights and the good experience started with our very early arrival,when we were welcomed very with warmly and were lucky enough to be permitted to check in hours earlier than expected , after a 25 hour plane journey was such a relief to be able to freshen up The staff were incredible from the front...

Review collected in partnership with this hotel
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Helpful?
Thank Debbie T
Alison W, Guest Relations Manager at Hotel Bosco, responded to this review

Dear Debbie T, On behalf of all the team, I would like to thank you for your five star review. I am pleased that throughout your stay you received a high level of customer care, and did not want to leave. I do hope that you will have the opportunity to visit us again on a future occasion. Alison Guest...

Dublin, Ireland
Reviewed 4 weeks ago

The location is excellent, room standards are very comfortable and modern, all the staff were helpful and friendly. All this combined meant the general atmosphere was great. I'd recommend this hotel and go again.

Review collected in partnership with this hotel
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Helpful?
Thank sarahcF6059YJ
Alison W, Guest Relations Manager at Hotel Bosco, responded to this review

Dear sarahcF6059YJ, Thank you for taking the time to post a review. I am pleased that the room allocated met with your expectations, and that you found all team members helpful and friendly. Looking forward to welcoming you back. Alison Guest Relations

London
Reviewed 4 weeks ago

First night was probably the worse night I've ever had since having a new born baby, I must have slept less than 2 hours. The excessive bar noise was thumping through the room until 1am, and then when that finally stopped a low level humming continued for the whole night. It was like a bus was idling outside the window....

Review collected in partnership with this hotel
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Helpful?
Thank rachelo765
Alison W, Guest Relations Manager at Hotel Bosco, responded to this review

Dear rachelo765, Thank you for taking the time to post a review, as all feedback whether positive or negative is greatly appreciated. I apologise for the inconvenience experienced as a result of residual noise, but please be assured that had you contacted a member of the team during the night, an immediate room move could have been offered. I can...

Surbiton, United Kingdom
Reviewed 4 weeks ago

This a great choice for either Surbiton or even London, with fast trains taking only 15 mins to Waterloo and running until late. We had a room on the second floor and even though it faced the main street, the traffic noise was not intrusive. The beds are very comfy and the rooms stylish. The staff are all delightful. We...

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Helpful?
Thank Greenlightsal
Alison W, Guest Relations Manager at Hotel Bosco, responded to this review

Dear Greenlightsal, Thank you for your five star review, which will be shown to all members of the team. I am pleased that the room allocated met with your expectations, and benefited from our locations close to Surbiton Station. I appreciate your observation regarding residual noise, as rooms on the second floor should not be affected. I can confirm that...

Reviewed 22 January 2017 via mobile

Firstly the positives of the hotel. Very modern stylish and clean for the age of the hotel with a nice breakfast room and good selection in the continental breakfast that sets you up nicely with the nice shower and shower products that are provided although the shower and bath are a little tricky to work out with weather covering you...

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Helpful?
Thank Andrew G
Alison_F_W, Guest Relations Manager at Hotel Bosco, responded to this review

Dear Andrew G, Thank you for taking the time to post a review, as all feedback is greatly valued. I have personally checked the reservation which was made under a different name, and am unsure why there was an issue at check-in, as it was in the system and had been paid in advance. I am sorry that during your...

London
Reviewed 22 January 2017

Generally a sharp looking hotel with a lot of potential. Great location and excellent bed- enjoyed a good sleep but too many impracticalities in the room. Started off by clearing out the wash basin in the bathroom as the water didn't run away.

Review collected in partnership with this hotel
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Helpful?
Thank T9314JHmichaelh
Alison_F_W, Guest Relations Manager at Hotel Bosco, responded to this review

Dear T9314JHmichaelh, Thank you for taking the time to complete our questionnaire, and for posting a review. As confirmed in my response, the issues raised regarding the room will be discussed at the next management meeting. I can also confirm that the bathroom basin has now been fixed by our maintenance team. Hoping to welcome you back on a future...

Reviewed 9 December 2016 via mobile

Great customer service received from all the staff I met: reception, lounge/bar and breakfast team. The hotel is clean and the rooms are spacious and well appointed. On the whole I found my room on the second floor to be quiet with little no noise from the street or the air conditioning although it is possible to hear the guests...

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Helpful?
Thank Simon K
Alison W, Guest Relations Manager at Hotel Bosco, responded to this review

Dear Simon K, Thank you for taking the time to post a review, as all feedback is greatly valued. I am pleased that you liked the room allocated, and enjoyed your dinner and the atmosphere of The Lounge at Hotel Bosco. Looking forward to welcoming you back on a future occasion. Alison Guest Relations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located a few metres from Surbiton Station, the Hotel Bosco has been designed to meet all the requirements of the modern business traveller. Bedrooms are contemporary in design, and some even have the luxury of a private terrace. With an emphasis on comfort, air-conditioned guestrooms, offer the finest Vi-Spring beds, soft duck down duvet and pillows, ensuring a perfect night's sleep, and luxurious toiletries. All rooms are individually air conditioned in Summer and heated in Winter. Guests enjoy a complimentary Bosco Continental Pantry Breakfast, parking, access to the local Health Club, high speed internet, 24hr check in, room service and large flat screen televisions. ... more   less 

Additional Information about Hotel Bosco

Address: 9 St. Marks Hill, Surbiton, Kingston upon Thames KT6 4LQ, England
Region: United Kingdom > England > Greater London > Kingston upon Thames > Surbiton
Price Range: $117 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bosco 4*
Number of rooms: 20
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Bosco staff and other travellers.
1 question
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London, United Kingdom

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Questions? Get answers from Hotel Bosco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a back room, which is supposed to be quieter.”
 of 5 bubbles MrSportsnut, 4 Nov 2016 | Read review
“If you want a good night sleep....avoid”
 of 5 bubbles 929lynneo, 19 Oct 2016 | Read review
“Higher up the better!”
 of 5 bubbles slauch, 13 Sep 2016 | Read review
“Avoid back of hotel near the pub next door”
 of 5 bubbles Beveraldo, 19 Aug 2016 | Read review
“Get a room higher up if staying on the weekend as maybe the music would not be a distrubance”
 of 5 bubbles Magnolia6, 10 Aug 2016 | Read review
5 of 5