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Hacienda San Jose, a Luxury Collection Hotel

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Hacienda San Jose, a Luxury Collection Hotel
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239 Reviews from our TripAdvisor Community

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Showing 164: English reviews
New York
Reviewed 6 days ago NEW

We planned a day trip to the hotel to have a nice meal and sit by the pool. The facilities are beautiful and well-maintained and the service was impeccable. They have large chairs with big cushions, towel service included and two hammocks at the end of the pool that swing out over the water. The grounds are panted and maintained...

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Thank alissabellina
Alexandria, Virginia, United States
Reviewed 1 week ago

This is a magical place to stay near Merida. This is a Sheraton luxury collection property. The place is a little hard to find it took us a while as it is not completely sign posted. It is near Izmal on the highway there is a sign for the hacienda. When we arrived the manager checked us in promptly offered...

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Thank Shakeel K
Williston, Vermont
Reviewed 1 week ago via mobile

We were here for a destination wedding. The property is old and beautiful. Each room is unique, comfortable & spacious. The food and service was among the best anywhere no matter what the hour. The only "limitation" was that there is literally nothing to do except relax, read, get a massage & enjoy the hospitality. It's far from everything, but...

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Thank VTtraveler54
Mexico City, Mexico
Reviewed 2 weeks ago via mobile

The place is wonderful. Vegetation is amazing and everything is spacious and beautiful. But the best part of this hotel is the friendly service. We were just walking around the property and someone offered a private tour and explained the history of the place, took us all around and made sure we were satisfied with the explanation. Food is very...

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Thank MTorre
Reviewed 2 weeks ago

Wow! This place is away from everything and a wonderful place to walk in nature. The hacienda was a henequen (fiber for rope etc) plantation back in the 1800's. It was restored 18 years ago. It is not in Tixkokob. It is 11 km from Cacalchen a small village off of the highway which is 15 minutes from Izamal. When...

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Thank mdklein41
Reviewed 2 weeks ago via mobile

We have stayed during one night at Hacienda Hotel San Jose. It is really a great place to be but a bit overprized. However as my wife and I had a few days to spend just as a couple without kids, we enjoyed the hotel very much. The location and the rooms are beautifully decorated and lets you travel back...

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Thank steffu68
Reviewed 4 weeks ago

Atmospheric location and nice rooms and good massage. The food was good; but not top class; the service was very good. Improvements - the owners should invest in renovating the paths at the property Was a good base to visit Izamal, Progresso, Celestun and Merida

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Thank Daren M
Management response:

Dear Daren. many thanks for your visit in Hacienda San Jose during your holidays. on other hand we will present your kind comments to improve with our general manager, please accept our apologies for the inconvenient on the way to arrive of Hacienda. we had high rain in the past mont and this causes ruptures in our path. Our maintenance...

Los Angeles, California
Reviewed 2 December 2016

I spent one night here at the tail-end of a two-week vacation to the Yucatan. I must return! It is a beautiful former hacienda, with fantastic rooms, lush grounds, refreshing pool and fantastic staff. The on-site restaurant is excellent -- had the best panuchos with cochinita pibil I've ever tasted -- and the ambience of the whole place is relaxed...

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Thank Eduardo2626
Management response:

Dear Eduardo. Thanks alot for choosing Hacienda San Jose during your holiday around of yucatan peninsula. We are pleased with your kind comments, especially in your mention about our panuchos with cochinita pibil, i must to say, the panuchos are a traditional meal and that our visitants enjoys and recommends our restaruant and our service means to much for us....

Reviewed 1 November 2016 via mobile

We managed to get quite lost driving to this wonderfully mysterious colonial hacienda near Merida in the Yucatan. However, it was well worth it! Every aspect and vista of this beautifully restored and well kempt hacienda is breathtaking. The local staff are extremely courteous and charming, our room(s) was simple, attractive and comfortable, the spa was sensational and blissfully quiet,...

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1Thank 16R25D
Management response:

Thank you for choosing Hacienda Sn Jose during your hollidays in Yucatan peninsula. I deeply apologize for the inconvinient on the way. i'm glad to hear your kind comments about your experiences in the facilities of the Hacienda. Please let me know if you think in visit us again, it will be a pleasure assist you but a different house...

Copenhagen, Denmark
Reviewed 29 October 2016 via mobile

Staying 2 night with family As with everything it all depends on expectations. Being a 5 star hotel at usd 460 a night I expected a bit. First impressions: - not well maintained - service very slow compared to Mexican standards. Waiters are nice though - limited selection of tequila and beer - food was whatever - the spa is...

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Thank AndySims
Management response:

Dear Adam Sims Thank you for choosing Hacienda San Jose during your visit to the Peninsula. First I want to apologize for the inconvenient met during your visit; we have taken note and will present this to the board in order to take on the best solution to this point of opportunity. Thank you for your kind comments, please let...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hacienda San Jose is an emblematic building erected in the 18th century that, even after undergoing restoration, preserves the pastel blues of its facade, its decoration, and the murals in the chapel. Located just a 45 minute drive from Mérida’s International Airport, this place is perfect as a starting off point to visit other sceneries such as the Balancanche caves, Izamal or the mythical Pyramids of Chichén Itzá. Lavender blue colors are all around the corners of Hacienda San Jose. Its 15 rooms and suites, spread around a colonial patio with captivating ambience, will take you back in time to the past but with the amenities of this century. The former vegetables garden of the old residence is currently a site for a fantastic pool and Jacuzzi that, along with the surrounding Mayan palapas, present guests with a unique life experience. ... more   less 

Additional Information about Hacienda San Jose, a Luxury Collection Hotel

Address: Km 30 Carretera Tixkokob-Tekanto, Tixkokob 97470, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Tixkokob
Price Range: $352 - $676 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hacienda San Jose, a Luxury Collection Hotel 5*
Number of rooms: 15
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda San Jose, a Luxury Collection Hotel staff and other travellers.
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Questions? Get answers from Hacienda San Jose, a Luxury Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like birding, ask for a tour around the grounds with Miguel Angel. He was wonderful”
 of 5 bubbles mdklein41, 2 Jan 2017 | Read review
“If you can, upgrade to a larger room with the outside bathtub and patio. So well-worth it!”
 of 5 bubbles Eduardo2626, 1 Dec 2016 | Read review
“If you want a jacuzzi in the garden go for a suite”
 of 5 bubbles rosiedives, 13 Mar 2016 | Read review
“A little tough to find if driving on your own. Print out a proper Google map to navigate to this secluded jungle hotel.”
 of 5 bubbles 735LauraB, 22 Feb 2016 | Read review
“Mayan Villa”
 of 5 bubbles 61_IslandHopper, 1 Jan 2016 | Read review
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