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28/01/2018 29/01/2018
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    La Sierra by Selecta

    Calle Guerrero 5, 28492 Mataelpino, Spain
    Lowest prices for your stay
    28/01/2018 29/01/2018
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    USD 101*
    USD 80*
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    Traveller (191)
    Room & Suite (43)
    Dining (19)
    • Excellent11%
    • Very good18%
    • Average21%
    • Poor16%
    • Terrible34%
    25 Jan 2017
    “In a word, disappointing”
    5 Jan 2017
    “Hotel Check for German Customers”
    Free Internet
    Free Parking
    Breakfast included
    Heated pool
    Non-Smoking Hotel
    Pets Allowed
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    28 Jan.29 Jan.
    1 room, 2 adults, 0 children
    Standard Room

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    Free Cancellation
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    Standard Room

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    Write a ReviewReviews (469)
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    1 - 5 of 6 reviews

    Reviewed 26 January 2017

    The first clue to the service levels at this hotel should have been that it took several days of calling in order to even make a booking because calls went unanswered and there was no voicemail option to leave a message. The second clue should...More

    1  Thank jhop2017
    Response from Director_BSSM, Director General at La Sierra by SelectaResponded 29 January 2017

    We wanted to thank you for your feedback. While we wish, you had a better experience, it will help us to learn and to improve in services. We work hard to deliver an exceptional guest experience, and it's apparent in this case, we fell short....More

    Reviewed 5 January 2017 via mobile

    Nice rooms, bad breakfast (coffee, juice are a real horror, boiled eggs were cold, lunch and dinner ok, good variations at spa, but unfortunately a bit dirty Spa with lots of mold. Massage was worth the price. Service was ok but overcharged. I would pay...More

    1  Thank Oliver H
    Response from Director_BSSM, General Manager at La Sierra by SelectaResponded 7 January 2017

    Many thanks for your comments on TripAdvisor. From the direction of the hotel we will take into account your evaluations on the quality of the breakfast and we will try to improve the quality of the breakfast. Best regards

    Reviewed 20 November 2016

    I visited Bluesense with my parents and sister. The program consisted in a massage, spa, and dinner. The price was not excessive, but yet it was too much for what we got. According to our opinion the massage was “average” in general (not very strong,...More

    1  Thank Alex L
    Reviewed 16 July 2015

    My stay in the BlueSense was a disappointment. The hotel recently changed owners and according to my friends in the local area has had several complaints made about quality of service. The owners clearly pay little attention to the day-to-day running of their hotel -...More

    2  Thank McChazza
    Response from MabelRo R, Subdirectora at La Sierra by SelectaResponded 16 July 2015

    First, I wanted to thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case,...More

    Reviewed 29 September 2014

    We spend a weekend here on a bull board basis. Meals were quite good, specially if you fancy veggie food, although meat was also available. Also, if you are into spas, you will enjoy this place. Staff was very helpful and friendly, and this is...More

    1  Thank Jesus M
    • Top amenities
    • Free Parking
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast Available
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • USD 71 - USD 167 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 43
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Otel, Agoda, Hotwire, Orbitz, Priceline and Cheap Tickets so you can book your La Sierra by Selecta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Mataelpino
    Add Photo Photos
    Traveller (191)
    Room & Suite (43)
    Dining (19)
    Pool & Beach (2)
    Hotel & Grounds (165)
    Bathroom (9)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
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    Questions & Answers
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    Room Tips
    "Make sure you get a mountain view if possible, not on the ground floor."
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    "Choose one where you can adjust the heat, so mage first floor to open the windows..."
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