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09/04/2017 10/04/2017
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    Innkeeper's Lodge Norfolk Broads - Swan Inn

    10 Lower Street, Horning, Norwich NR12 8AA, England
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (49)
    Room & Suite (29)
    Dining (9)
    Overview

    • Excellent23%
    • Very good39%
    • Average16%
    • Poor9%
    • Terrible11%
    Travellers talk about
    “the pub” (22 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Bar/Lounge
    3 Star Hotel
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    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Reviewed 2 February 2017

    We stayed for two nights and were very impressed with this establishment. We were checked in promptly on arrival and had room 8, a family room although there was just two of us. The room was a good size with excellent views over the river....More

    Helpful?
    Reviewed 1 January 2017 via mobile

    Stayed at this hotel for New Year's Eve. Very poor room, window didn't shut properly, room smelt and when asked a housekeeper for spray they never bothered to come back. Spider webs also in corners on room. Room looked nothing like the picture and was...More

    Helpful?
    Response from Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Norfolk Broads - Swan Inn

    Thanks for your comments. We’re really sorry your last visit wasn’t up to scratch. Your feedback is really important to us and we’ll make sure your comments are seen by the team.

    Reviewed 3 November 2016

    Just got back from a 2 night stay at The Innkeepers Lodge - Swan Inn. We stayed as a couple in the Family Room - No 1. The room is fairly dated but was a good size and was clean. The Bathroom has a nice...More

    Helpful?
    Response from Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Norfolk Broads - Swan Inn

    Thanks for taking the time to post your comments. We read every review and try and take all guest feedback on board so we can continually improve.

    Reviewed 20 September 2016

    This Innkeepers Hotel is in such a wonderful setting, right on rivers edge, but that is where any positives end. We had booked river view, but didn't get what we had paid for. Our room at back was terribly run down, windows hard to open,...More

    Helpful?
    Response from Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Norfolk Broads - Swan Inn

    We’re so sorry that you didn’t enjoy your stay with us. Thank you for taking the time to share your comments, we’ll make sure the team sees them.

    Reviewed 14 September 2016

    Stayed at the Swan with my Brother for a couple of nights. We had a family room which was a nice big size and enjoyed a great view over the river. Amenities were all good, though the Wi-Fi was touch and go at best, but...More

    Helpful?
    Response from Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Norfolk Broads - Swan Inn

    Your feedback is really important to us, so thanks for taking the time to leave a review.

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Things to do
    • Restaurant
    • Bar/Lounge
    Photos
    Traveller (49)
    Room & Suite (29)
    Dining (9)
    Hotel & Grounds (13)
    Nearby
    Nearby Restaurants
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    The Ferry Inn Restaurant
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    The Staithe & Willow Tea Rooms
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    Nearby Attractions
    BeWILDerwood
    1,363 reviews
    .94 km away
    Woodforde's
    15 reviews
    2.82 km away
    Broads Tours River Trips
    572 reviews
    3.13 km away
    Ranworth Broad
    87 reviews
    3.26 km away
    Questions & Answers
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    Room Tips
    "Room 1 ( Family Room but spacious for just a couple if available ) - stunning views across the Broads"
    NickyGibbs13, 4 months agoRead review
    "Not sure if rooms overlooking river may have been more modern, certainly not back rooms."
    jennygowers, 6 months agoRead review
    "Ask for a riverside view"
    HerbertFan, 7 months agoRead review
    "We were in a corner room, 4, which looked over the moorings. I'd choose it again."
    sergeantWorthing, 7 months agoRead review
    "Try to get a room directly overlooking the river."
    D7JH, 7 months agoRead review
    "Not a bad place to stay if you can look past some of the shabbiness."
    Sandra R, 8 months agoRead review
    "room 1 good size with fab river views"
    biburybill, 10 months agoRead review
    "get a river view if you can"
    Christopher S, 10 months agoRead review
    "Room with a view or not worth it."
    arsenal34, 11 months agoRead review
    "The rooms overlooking the river are well worth the premium for the views"
    John W, over a year agoRead review
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