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The Moorhill House Hotel

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The Moorhill House Hotel
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597 Reviews from our TripAdvisor Community

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Showing 592: English reviews
Windlesham, United Kingdom
Reviewed 2 days ago NEW

This hotel is pretty worn, its not dirty but just worn. the staff seem very good, the hotel has some lovely communal rooms with large open fires and its very cozy. It represents good value for money. The food was excellent, there was some confusion on seating arrangements, but apart from that we had a very nice stay. I imagine...

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Helpful?
Thank Chris383
Wimborne, United Kingdom
Reviewed 3 days ago NEW

We stayed for 2 nights and were impressed by the friendly and helpful staff, although as has been said before, there could be more of them! The first impression of the hotel - foyer, lounge areas etc is good. The lounges are comfortable, warm and inviting, the dining room is also very smart. However, our room - the disabled access...

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Helpful?
Thank teljan_10
Tom P P, General Manager at The Moorhill House Hotel, responded to this review

Dear teljan_10 Thank you for taking the time to review your recent visit to us, I am delighted that overall your visit was a memorable one. The constructive feedback you provide, I will be investigating to remedy and enhance future guest experiences. I look forward to welcoming you back soon. Kindest regards Tom Perriman General Manager

Weymouth, United Kingdom
Reviewed 1 week ago

Went to stay for a party of a friend. The hotel staff were fabulous just a shame about the shabby hotel. You would expect more for over £100 a night. Bedroom furniture very out of date and shabby. Food was great apart from the lunchtime menue, again over priced for toasted sandwiches and a bowl of soup, this is not...

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Helpful?
Thank soosie60
Tom P P, General Manager at The Moorhill House Hotel, responded to this review

Dear soosie60 I am disappointed to read your recent visit fell below your expectations. I take on board your constructive feedback and assure you as with all feedback it is taken seriously and used as a valuable tool moving forward. I hope to welcome you back in the future and we get the opportunity to prove ourselves to you once...

Battle Creek, Michigan
Reviewed 1 week ago

Yes the rooms are a little tired as a few have stated but don't let that put you off. The staff are excellent. The meals top quality- and of course you are in a lovely part of England. Four of us went on a 3 nights for two deal. This was super value. All I can say is enjoy. You...

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Helpful?
Thank Viking170852
Tom P P, General Manager at The Moorhill House Hotel, responded to this review

Dear Viking170852 Thank you for your lovely review. I am pleased that you had an enjoyable stay and experience with us. I take on board the constructive points you raise and look forward to welcoming you back soon. Kindest Regards Tom Perriman General Manager

Broadwindsor, United Kingdom
Reviewed 1 week ago

60th birthday surprise for a family member. when we arrived to put our special settings to the dining room for the evening ( professional disco, professional balloon display and table with the cake in a woodland setting). We found that Amy and her staff had produced a perfectly set out 60 place silver service setting of 6 round tables of...

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Thank Michael E
Isle of Wight, United Kingdom
Reviewed 2 weeks ago

We recently spent two nights in this hotel with our little dog. We were all made to feel extremely welcome by the very friendly staff. Our room was comfortable and quiet and we slept well. We enjoyed the food in the restaurant and loved sitting by the fire in the cosy lounge. The one small snag is the fact there...

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1Thank nadiner450
Tom P P, General Manager at The Moorhill House Hotel, responded to this review

Dear nadiner450 I am delighted to read you had such a lovely time when you recently visited us. The beautiful forest surroundings that the hotel sits in, presents an ideal environment to get away to and unwind. I look forward to welcoming you back to this village hideaway real soon. Kindest regards Tom Perriman General Manager

Beaminster, United Kingdom
Reviewed 2 weeks ago

This is a small and exceptionally friendly hotel in a quiet part of the forest with access straight into it from the hotel car park. As an old house it has been sympathetically converted and still has that homely feel rather than being over modernised. Our only concern was the lack of staff, where were they ?! On checking in...

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Helpful?
Thank Rauma
Tom P P, General Manager at The Moorhill House Hotel, responded to this review

Dear Rauma Thank you for your review and I am pleased that overall you had a memorable and enjoyable experience with us. I understand that there were some constructive points of feedback within you review which have been addressed however I am pleased that the quality of staff came across despite these points. I look forward to welcoming you back...

Reading, United Kingdom
Reviewed 2 weeks ago

We stayed a couple of nights and found it very comfortable. We enjoyed the excellent food very much - a real treat. We also valued having a comfy warm lounge to read in, and the heated pool was an added bonus. We found the staff friendly and helpful, and will probably return.

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1Thank Russell115
Tom P P, General Manager at The Moorhill House Hotel, responded to this review

Dear Russell115. Thank you for such a lovely review. I am delighted we exceeded your guest expectations on many levels and hope to welcome you back really soon. Kindest regards Tom Perriman General Manager

Southampton, United Kingdom
Reviewed 3 weeks ago via mobile

My wife and I visited the hotel yesterday for afternoon tea. We arrived early, but it was not a problem, they showed us to our table and served the tea straight away. We were provided with a large pot of tea and one of coffee. The sandwiches and cakes were lovely and unlike many teas we have had elsewhere the...

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Helpful?
Thank Mark T
Tom P P, General Manager at The Moorhill House Hotel, responded to this review

Dear Mark T I am delighted to read you had such a lovely afternoon tea experience with us at Moorhill House Hotel. Afternoon tea is a tradition that has lasted through time and one that the Moorhill House Hotel lends itself too in it's tranquil forest setting. I am pleased the staff looked after you so well and I Hope...

Witney, United Kingdom
Reviewed 3 weeks ago

Booked to stay a single night here. Arrived about 2 o'clock on a Thursday afternoon. No staff in reception, no staff behind the bar, no one answering the hotel's telephone. Waited half an hour, then left. We returned about 4 o'clock. The receptionist had just arrived, as had a New Forest pony, judging from the fresh manure on the hotel...

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Helpful?
1Thank Stuart M
Tom P P, General Manager at The Moorhill House Hotel, responded to this review

Dear Stuart M I am disappointed to read your experience didn't meet with your expectation. I have looked into the constructive feedback you outline in your review and measures have been put in place to make sure these are rectified. I take all feedback seriously and the guest experience is at the forefront of all we do here as we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning

Additional Information about The Moorhill House Hotel

Address: Shappen Bottom, Burley, New Forest, Ringwood BH24 4AH, England
Region: United Kingdom > England > Hampshire > New Forest > Ringwood > Burley
Price Range: $104 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Moorhill House Hotel 3*
Number of rooms: 31
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Also Known As:
Moorhill Hotel Ringwood
The Moorhill Hotel
The Moorhill House Hotel Burley, New Forest
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Questions & Answers

Here's what travellers have asked, with answers from The Moorhill House Hotel staff and other travellers.
3 questions
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Worthing, United Kingdom
2 months ago
New Romney, United Kingdom
6 months ago
New Romney, United Kingdom
6 months ago

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Questions? Get answers from The Moorhill House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 28 is very nice, room 2 is overdue for refurbishment”
 of 5 bubbles Chris383, 6 Dec 2016 | Read review
“ask for a room with no noise from upstairs, floors are thin”
 of 5 bubbles teljan_10, 5 Dec 2016 | Read review
“Check there's no one on floor above you, very noisy. Thump thump.”
 of 5 bubbles soosie60, 1 Dec 2016 | Read review
“Try the crown rooms as they are bigger and better situated”
 of 5 bubbles julielynch1965, 6 Nov 2016 | Read review
“take ear plugs in case you get room 20!”
 of 5 bubbles 449JohnG449, 2 Nov 2016 | Read review
5 of 5
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