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USD 84*
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
I was due to stay at Thurnham Hall but unexpectedly lost my brother on 9th January. My friend rang up to ask if we could change the date but the staff at Thurnham Hall said she had to ring head office which was Diamond Resorts....More
2 Thank marg67_11
Response from Diamond R, General Manager at Thurnham Hall by Diamond ResortsResponded 8 February 2018
Thank you for leaving this review for us. Please do accept our condolences for your loss. Please do contact our Customer Services team in Lancaster Head Office with details of your reservation and we will certainly look into this for you further. Best wishes.
Rosario...More
Wonderful location. Excellent quality apartment which offered excellent accommodation and space. We had a very relaxing few days. The location was close to many places of interest and provided the peace and quiet we wanted. Highly recommended.
Wow, I was blown away by this place!! Let me start off by telling you we paid £29 for a night here!! For that we had a beautiful refurbished suite, it was huge! A lovely big bathroom with double sinks, nice big bath with a...More
Had an absolutely amazing time, £49 for a two bed self contained apartment was incredible. A place I will definitely visit time and time again!
We didn’t eat in the restaurant but had a drink in the bar which was perfect. Very romantic and lovely...More
Turned up to the hotel to find not enough staff. I take my hat off to the staff who were there, they tried so hard to make our 80th birthday lunch go as well as could be expected under the poor conditions.
They really did...More
Thank Frances W
Response from Diamond R, General Manager at Thurnham Hall by Diamond ResortsResponded 8 February 2018
Thank you for your feedback from your recent visit here. We work very hard to ensure all our guests feel comfortable and have everything needed during their visit. We are sorry that you feel some of the aspects of your visit were not as expected....More