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Room & Suite (209)
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Overview
  • Excellent58%
  • Very good34%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“game drives”(70 reviews)
“vervet monkeys”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (806)
There are newer reviews for Amboseli Serena Safari Lodge
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Traveller rating
349
220
51
8
5
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349
220
51
8
5
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All reviewsgame drivesvervet monkeysserena safari lodgewatering holefamily roomwater holesmall patiogift shopnature walktwo nightsfirst stoplounge areamasai villagelunch and dinnerswimming poolindian foodceiling fan
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11 - 15 of 633 reviews
Reviewed 1 March 2018

The first thing you need to know is that animals gather here every evening at a watering hole just steps from the back of the hotel. You can sit, have a drink and watch different groups gathering, such as impalas, zebras and wildebeest all together...More

Thank PEIGurll
Response from SerenaHotels, Manager at Amboseli Serena Safari LodgeResponded 8 March 2018

Thank you very much for taking time to review our property and service during your stay with us We are glad to note that you enjoyed your stay with us from the good food , amazing staff and good comfortable room. We however regret that...More

Reviewed 25 February 2018

A wonderful lodge in many aspects. Beautiful location. Warm and professional staff, especially the restaurant manager, Stephen. Thank you Stephen. A very well managed and run lodge. Great food - salads, mains, and desserts the best we experienced during our Kenya trip. I also had...More

Thank Lisa G
Response from SerenaHotels, Manager at Amboseli Serena Safari LodgeResponded 8 March 2018

Thank you very much for taking time to review our property and service during your stay with us We are glad to note that you enjoyed your stay with us from the restaurant team lead by Stephen , the great food, lovely massage by our...More

Reviewed 21 February 2018 via mobile

Amboseli was the 1st stop outside Nairobi on our Kenyan Safari journey. Our guide met us at the plane and our drive to the Serena Lodge became our 1st game drive. James was wonderful! He had great knowledge of the animals, their patterns & knew...More

Thank shellking2016
Response from SerenaHotels, Manager at Amboseli Serena Safari LodgeResponded 23 February 2018

We thank you for taking time to review our property and service during your stay with us We are glad to note that you enjoyed your stay with us from the well decorated rooms, the great lodge ambiance, great view of the wildlife at the...More

Reviewed 18 February 2018

The managers were not friendly, our room was right at the back and we were attacked by march flies when we sat on the patio of our room. The service at the restaurant was friendly and the food was ok. There were a lot of...More

Thank Tamara W
Response from SerenaHotels, Manager at Amboseli Serena Safari LodgeResponded 23 February 2018

Thank you very much for taking time to review our property and service during your stay with us We are glad to note that you enjoyed our service and food at the restaurant. We however regret to note that some of staff were not friendly...More

Reviewed 14 February 2018

Our trip to Kenya included stays at five different lodges/hotels and I have to say that even though most of them were spectacular, Amboseli Serena Lodge was my favorite! The view of the waterhole from our room and from the hotel area was breathtaking and...More

Thank ShariandRob753
Response from SerenaHotels, Manager at Amboseli Serena Safari LodgeResponded 23 February 2018

Thank you very much for taking time to review our property and service during your stay with us We are glad to note that your stay with us was memorable from the spectacular view of the water hole from your room, the great decor of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
USD 230 - USD 500 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 230 - USD 500 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (964)
Room & Suite (209)
Dining (34)
Pool & Beach (34)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
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2011_Travel_Destiny
9 January 2018|
Answer
Response from Under_many_stars | Reviewed this property |
I am sure they can arrange transport, but I doubt its going to be free as its about 4 hours drive.
0
Votes
Google Translation
poroke
7 July 2017|
AnswerShow all 2 answers
Response from Biker72 | Reviewed this property |
I don't remember specifically but the cost of laundry at the lodges we stayed was very low compared to what we have seen in N America and W Europe.
1
Vote
grandmaberta
12 May 2017|
AnswerShow all 2 answers
Response from SerenaHotels | Property representative |
Hello, Yes there are laundry facilities available.
0
Votes
Room Tips
"Beware of the monkeys on the restaurant/bar deck because they will steal your food."
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"Our party shared 3 rooms-- 2 people/room. Everyone was pleased with their accommodation."
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"If you like quiet and a nice stroll then ask for a room through at the end of the gardens."
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"The rooms with the view of Kilimanjaro would be ok I think."
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