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Diamond Cave Resort

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Diamond Cave Resort
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346 Reviews from our TripAdvisor Community

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Showing 235: English reviews
London
Reviewed yesterday NEW

I am writing this review, my view & thoughts based on my experience in January 2017 at 1500THB/Night (cca 40Euros/Night). It is going to be about Diamond Cave Resort and Railay Beach generally but also other information. This review is not for backpackers who are coming for whatever reason and wouldn't bother with some issues here, this is rather for...

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Helpful?
Thank Vaclav E
Perth, Australia
Reviewed 3 days ago NEW

Paid nearly $140 for a family room on booking.com. Breakfast not included. Room had 2 small double beds. The room and bedding stank of mildew (almost unbearable). Room had a blocked drain. Staff were unbelievably curt and rude. For example we were given two towels for a family of four and had to beg for an extra two. Hotel very...

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Thank Anya G
Reviewed 1 week ago via mobile

Stayed here for two nights in January, room was pricey at 1500THB/Night. No aircon, only a very loud fan which didn't alleviate the heat at night in the slightest. The bathroom stench was unbearable, unsure if it was from the drains or water but extremely unpleasant. The bed was comfortable enough. Pool had lots of insects flying around. Lots of...

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Thank Ollie H
Phnom Penh, Cambodia
Reviewed 2 weeks ago

A hotel greatly needing a renovation and new management and policies. Stay if there is noting else available and you don't mind begging for toilet paper, water, and towels daily. Wifi only in common areas so the lobby is always full of zombies blocking the way staring at their non responding phones. On the plus side, the restaurant manager, Mr....

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1Thank RRenard
Johannesburg, South Africa
Reviewed 2 weeks ago

On the positive side, the pool is great and there are nice seating areas outside around it to relax at. The breakfast is nice too. Location-wise, we found it pretty perfect. It is mere steps away from the East Railay beach (which isn't really a beach but has nice spots along it to eat and relax) and about a 7...

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1Thank BeeWhoTravels
Reviewed 2 weeks ago via mobile

Awful hotel Grotty rooms Rude and offensive staff Shouldn't be booked unless desperate Left the hotel after 1 night .... had to book another hotel for my remaining 3 nights in krabi Don't make the same mistakes stay away

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2Thank Heather-Jayne C
Nottingham, United Kingdom
Reviewed 3 weeks ago via mobile

Family of 4 - We stayed for 2 nights over Xmas 2016 and didn't read the reviews before we booked which on reflection was a mistake as they pretty much nail it. On the face of it the place is presentable and the staff are friendly enough but there's an air of not caring that resonates throughout the place which...

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Thank MartinMakepeace
Brisbane, Australia
Reviewed 3 weeks ago via mobile

Before I arrived here I read the reviews and thought that this place would be really bad. However we arrive and the room was fine. There was only one towel in the room the room had four people in it I asked reception multiple times for a towel they still didn't give me a towel for each person over the...

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1Thank Jarvis_123456789
San Jose, Spain
Reviewed 4 weeks ago via mobile

Diamond cave resort unfortunately we did not research this property enough had we done so we may have realized what we had let ours lives in for. The price was not a fair reflection of what we got, had we paid half of what we did then it would have been acceptable. There are two parts to the complex and...

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1Thank andyibz
Norway
Reviewed 4 weeks ago

I just want to start with saying that I don't think this place deserves all the bad reviews. I had a really good time and ended up extending my stay to a total of six nights. All accommodation in Railay is overpriced, but here you get a good stay for an okay amount of money. I also ordered airport transfer...

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Thank BM1986

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Laundry Service

Additional Information about Diamond Cave Resort

Address: 36 Mu 1, Tambon Ao Nang | East Railay Bay, Railay Beach, Krabi Town 81000, Thailand
Region: Thailand > Krabi Province > Krabi Town > Railay Beach
Price Range: $24 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Diamond Cave Resort 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Diamond Cave Hotel Railay Beach
Diamond Cave Resort Railay Beach, Krabi, Thailand
Hotel Style:
#8 On the Beach Hotel in Railay Beach
#8 Spa Hotel in Railay Beach
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Questions & Answers

Here's what travellers have asked, with answers from Diamond Cave Resort staff and other travellers.
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Questions? Get answers from Diamond Cave Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smell it before you check in.”
 of 5 bubbles 241anyag, 21 Jan 2017 | Read review
“I asked for a bungalow farther up the hill instead of staying by the pool and front area.”
 of 5 bubbles Q7281UVpaulh, 4 Sep 2016 | Read review
“ask the reception to see room first to make sure everything is functional”
 of 5 bubbles aniaddy, 29 Jul 2016 | Read review
“Find a different hotel”
 of 5 bubbles JasonA274, 22 Apr 2016 | Read review
“do not stay here!”
 of 5 bubbles leonardok438, 22 Feb 2016 | Read review
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