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The Santosa Villas & Resort

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The Santosa Villas & Resort
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437 Reviews from our TripAdvisor Community

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Showing 299: English reviews
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Jakarta, Indonesia
Reviewed 1 week ago

I have a bad back injury that, by the time I reached the hotel, I could hardly walk. The front desk arranged for me to be wheel chaired to my room and when I arrived at the room, they bellboy went out of his way to make sure everything was suitable for me. In addition that, every morning a bellboy...

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Thank PaulKamal
Perth, Australia
Reviewed 2 weeks ago via mobile

Firstly please check whether they serve alcohol or not. When we visited they were not and this has something to do with their economic situation. The pool and surrounding area is showing signs of lack of maintenance. The actual accomodation which they claim is an upgrade is fine it just so happens to be the only part of the resort...

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Thank Jonathan L
Reviewed 4 weeks ago via mobile

First of all I don't like giving negative review of a hotel but I have to make an exception for this hotel. The picture is Not what it look like if you see it with your own eyes. This place needs major renovation, the room is moldy, the breakfast was below average, the food is way to expensive (Sheraton next...

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Thank Rino R
Saudi Arabia
Reviewed 14 March 2017

a good location hotel, but from the very first minute you will feel that its not a brand new hotel, they upgraded me to a bigger room but a bit dark & smelly, mosquitoes are every where. .. food is OK but No Alcoholic drink, some of the HK staff are very noisy nearby my room in the morning ..

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Thank Sami A
Dhaka City, Bangladesh
Reviewed 3 March 2017 via mobile

I've travelled to many holiday destinations in the West, but the experience that I had at Santosa was peerless. Their staff hospitality is simply second-to-none!! The complimentary dinner offered to us will be remembered forever!! After each day's trip when we came back to our resort room, it was simply a moment of bliss. We enjoyed private pool, the water...

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Thank World_Tour_Bd
Reviewed 22 February 2017

We stay at this hotel for a week and having a great time, and I may say this hotel is not brand new, but clean with nice ambiance. The furniture is not modern, but I like the retro classic style. Buffet breakfast is available, and tasty but need improvement on variety of menu but overall was good. The staff from...

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1Thank Andry S
Reviewed 16 February 2017 via mobile

The room is big & clean. Good facilities too, there is a swimming pool, bathtub in the room, hot water maker, etc. The location is easy to find & very good, in the main street of Senggigi, just walk out and there is so many restaurant & mini market, near the Art Market of Senggigi too. The staff is just...

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Thank Fransiskus K
Reviewed 28 January 2017 via mobile

Surrounding like a resort with shops and cafes just a 10 minute walk . But the room is old n Breakfast not much of choices . Towels looks yellowish n smell of rust . Room clean with old teak wood furnitures. Asked 2nd floor which wi fi stronger. Refrain from drinking tap water .

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Thank Nazrilow R
Suzhou, China
Reviewed 20 January 2017 via mobile

January is quiet in Senggigi. I was upgraded to a larger room, which was nice. The rooms are divided into small complexes within the beautiful gardens, so there was a feeling of privacy, also the rooms are set back about 150m from the beach. Santosa will continue to get negative comments about room furniture until it is all updated, but...

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2Thank sflsenglish
Perth, Australia
Reviewed 5 January 2017

The Santosa is in a lovely spot on the coast of Senggigi. A nice spread out hotel with a nice restaurant with excellent staff. The pool is HUGE and is the biggest pool in the Senggigi area. Plenty of shade around to, so you can relax on a deck chair and not be cooked red like a lobster. There is...

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Thank Chloe M

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the heart of Senggigi, The Santosa Villas & Resort offers a range of accommodation styles from hotel to private pool villas with all amenities. The free form lagoon size pool, right on the beach, is the focal point of the resort to relax and enjoy the sun setting over Bali from the Sunset bar. Other facilities include bars, restaurants, 24 hour room service, tennis, kids club and conference center. Your home away from home. ... more   less 

Additional Information about The Santosa Villas & Resort

Address: Jl. Raya Senggigi Km 8, Senggigi, Lombok 83125, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Price Range: $81 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Santosa Villas & Resort 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
The Santosa Villas Hotel Senggigi
The Santosa Villas And Resort
The Santosa Hotel
Santosa Hotel Mataram
The Santosa Villas & Resort Lombok/Senggigi
Hotel Style:
#14 Luxury Hotel in Senggigi
#19 Spa Hotel in Senggigi
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Questions & Answers

Here's what travellers have asked, with answers from The Santosa Villas & Resort staff and other travellers.
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Questions? Get answers from The Santosa Villas & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“renovated rooms”
samia621, 13 Mar 2017 | Read review
“Deluxe Cottage Room has a spacious room and quite”
499andrys, 21 Feb 2017 | Read review
“wouldnt suggest staying here”
JacobDeKlerk, 4 Jan 2017 | Read review
“ask if there are other nationalities there other wise it could be boring”
tracys237, 15 Nov 2016 | Read review
“make sure keep the door closed at night”
Fique_Utt, 30 Oct 2016 | Read review
5 of 5