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Sheraton Senggigi Beach Resort

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Sheraton Senggigi Beach Resort
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1,831 Reviews from our TripAdvisor Community

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Showing 1,432: English reviews
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Penang, Malaysia
Reviewed 2 days ago NEWvia mobile

Thanks to Sheraton Senggigi for giving me the best experience for my first honeymoon! The room was good and friendly service. Our room had a beautiful view of garden and ocean. like it so much! I was having a candle light dinner at Sunset Bar. The food was excellent. Friendly staff especially Pak Syafaruddin ,Syarifa and Rabiatul. Wish that we...

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Helpful?
Thank RidzuanLeman
London, United Kingdom
Reviewed 2 days ago NEW

My wife and I stayed here for 6 nights as part of our honeymoon, and had a wonderful time. Having come from a hotel in Bali with no real beach, that was definitely a highlight, along with the massive, beautiful pool. The staff, as with all people on Lombok, were great - attentive, friendly and just keen to help wherever...

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1Thank Domamichi
St Kilda East, Australia
Reviewed 3 days ago NEWvia mobile

We spent 12 days at the Sheraton Senggigi and had a wonderful relaxing holiday. What you can expect: ~ Wonderful friendly service and care ~ Comfortable rooms ~ Delicious, varied and plentiful food ~ Yummy cocktails and mocktails ~ Value for money This was our second time here in 3 years and I had forgotten what a hidden gem this...

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Helpful?
Thank Bruce A
Lombok, Indonesia
Reviewed 6 days ago NEW

We stayed here for one night as a present for my son's 20th. We stayed in a garden view room which was lovely, but needs updating. The resort and facilities were amazing, and the location was superb. We loved sitting at the pool bar ordering birthday cocktails. The restaurants offered some beautiful food, and the breakfast buffet was amazing. Most...

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Helpful?
Thank Jaq A
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for your night stay at our resort recently and we are pleased to read your positive comments about your experience with us. We are glad to read that your main source of satisfaction were about our food quality and our staff friendliness however we feel sorry if the staff at check in was not friendly. I...

Klang, Malaysia
Reviewed 6 days ago NEW

Enjoy a great serve of breakfast with lot of food variety, fresh fruit juice and fresh brew coffee. Nice set-up and life band music for beach front candlelight dinner. The food is good and value for money. Easy access to others restaurant just around the corner of the hotel.

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Helpful?
Thank ccfoo66
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Thank you for staying at our resort recently and we are very pleased to have provided you with such a lovely experience at our resort. Apparently, out chefs are mainly responsible of your overall satisfaction, you can trust they will very much appreciate your kind words. Hopefully we will have the pleasure to welcome you back soon at...

Melbourne, Australia
Reviewed 1 week ago

Got there a day late and room was not ready?,they ran out of beer an hour after we arrived,evening food we could not eat,old resort,service by staff was good,will not go back if we where paid,not a lot of people at resort and service was slow,

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Helpful?
Thank buckie2017
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Thank you for your recent visit and we are sincerely sorry if your experience with us was so disappointing. I remember that we already communicated through other social media and we understand your feeling when your plane from Bali was cancelled obliging you to check in with us one day later. Our Front desk staff apparently misunderstood and...

Reviewed 1 week ago via mobile

We stayed here for 3 nights and booked on SPG points. Thankfully we didnt pay for this hotel because it's much more dated than photos show. The rooms are very worn down, and bathrooms are in very bad condition. The food was relatively priced for a hotel. Property was not bad. We heard a lady complain of ant bites, thankfully...

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Helpful?
Thank Abid M
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Thank you for staying with us and we are very sorry that you were not satisfied with your experience at our resort. Obviously the room and bathroom condition was your point of disappointment, we do apologize for this unpleasant feeling and we wish that we could start early next year the major renovation program expected. May you plan...

Estero, United States
Reviewed 1 week ago

My wife and I and our grown daughter flew to Lombok by small plane from Bali and stayed here a few days. What we remember most is swimming out from the beach in front of the hotel and looking down and seeing giant turtles swiming beneath us. The accomadations and food were fine and the prices were reasonable. We didn't...

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Helpful?
Thank John S
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for staying with us recently and for reviewing nicely your experience at our Resort. Based on your rating and your comments, we believe that your stay was enjoyable and we could expect that you will plan another trip to Lombok where we will be delighted to welcome you back at Sheraton Senggigi. Warmest regards Dominique Duvivier...

Melbourne, Victoria, Australia
Reviewed 2 weeks ago via mobile

This hotel is an old property with lush gardens and a wide beach. The best about this hotel is the staff trying to accommodate each guest with a smile! Recommended for a simple and relaxing holiday. The menu has a mix of western and Indonesian food and good for a weeks stay. Breakfast buffet is standard for a 4 star...

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Helpful?
Thank Patrik B
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Thank you for your recent stay at our resort and apparently we provided you with an experience at your level of expectation. We are pleased that our staff smiling service has mainly contributed to your overall satisfaction, the team will appreciate. We wish that we will have another opportunity to welcome you in the near future. Warmest regards...

Singapore
Reviewed 2 weeks ago via mobile

We were in Lombok for the spring break for 4 days with 2 kids 10/14 . The pool etc is all great Bt the rooms need upgrading. The hotel is really old but the staff is nice that saves the hotel . The breakfast can do with a few dishes rotating to give a little change if you are there...

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Helpful?
Thank priprash
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Thank you for staying with us recently and for reviewing your experience at our resort on Tripadvisor. Based on your rating and your comment, we have to admit that we failed in providing you a stay at your level of expectation and I would like to sincerely apologize if we could not make your experience as enjoyable and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Senggigi Beach Resort, an idyllic tropical retreat in Lombok. Enjoy a comfortable getaway amidst plentiful sun, sand and surf. Ideally located on Senggigi Beach, the lush western coast of Lombok, the resort is just a short walking distance of the town’s shops, restaurant, bars and merely 75-minutes drive from Lombok International Airport.Feel the warmth of Sheraton at your perfect tropical escape at the Sheraton Senggigi Beach Resort. ... more   less 

Additional Information about Sheraton Senggigi Beach Resort

Address: Jl. Raya Senggigi Km. 8, Senggigi, Lombok 83355, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Price Range: $119 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Senggigi Beach Resort 4.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Sheraton Senggigi Beach Hotel Senggigi
Sheraton Mataram
Mataram Sheraton
Sheraton Lombok
Sheraton Senggigi Beach Resort Lombok
Hotel Style:
#3 Top resorts Hotel in Senggigi
#7 Romantic Hotel in Senggigi
#8 Family Hotel in Senggigi
#9 On the Beach Hotel in Senggigi
#9 Spa Hotel in Senggigi
#9 Luxury Hotel in Senggigi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Senggigi Beach Resort staff and other travellers.
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Questions? Get answers from Sheraton Senggigi Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in buildings 4,5 and 6 are a little away from the main areas and therefore quieter”
Domamichi, 23 Apr 2017 | Read review
“Get ground floor close to pool and reception”
buckie2017, 18 Apr 2017 | Read review
“Our room overlooked Beach/Garden booked through Luxury Escapes with many vouchers Very Quiet.”
MarjorieP425, 8 Apr 2017 | Read review
“All rooms have a veranda or balcony. Choose the upper floor rooms with numbers ending in 1 as they provide a good view of the beach.”
dyardroxas, 28 Mar 2017 | Read review
“Ground floor rooms have direct access to gardens and pool area.”
AnneMarieO401, 2 Mar 2017 | Read review
5 of 5