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Portofino Resort Tangalle

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Portofino Resort Tangalle
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366 Reviews from our TripAdvisor Community

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Showing 247: English reviews
1 review
Reviewed 3 weeks ago via mobile

Very friendly staff and child friendly environment. Good central place to visit many southern attractions like wildlife parks etc. Spacious room and batch room. Appreciate hotel staff allowing us to checkout late which really helped the kids to spend more time and enjoy

Helpful?
Thank chamila H
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Thank You for sharing your experience of your recent stay with us. We are very happy to hear that you and your family enjoyed your holiday and were well looked after by our staff For the adventurer, the Resort offers a myriad of attractive travel options & excursions to National Parks, Historic archaeological... More 

Maharagama, Sri Lanka
2 reviews
Reviewed 3 weeks ago

Simply Amazing. Everything about the hotel is excellent - Rooms, service (more like, your wish is our command), amenities, food and location. The welcome is very friendly and the checkin could not be easier. You just take a seat in the great lounge and the staff takes care of the rest.. The service was excellent, all the employees were very... More 

Helpful?
Thank samantha332016
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and we would like to take this opportunity to extend a heartfelt "Thank You" for your wonderful review which I have passed on to our staff who will indeed be motivated further as they all work hard towards one goal-CUSTOMER SATISFACTION! It was a great pleasure serving you and we anticipate your visit... More 

Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

I have stayed here some 3,4 years back. It had a different name that time and may be different management too. Ranna is not a major tourist attraction so the place was nearly empty. Staff was cordial and food was fine. Rooms were spacious and clean. Beach was fine. Pool was ok. Negative remarks are, 1. Road leading to the... More 

Helpful?
Thank Gayan W
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and thank you taking your valuable time to share your experience. The Resort used to to be called "Ranna 212" a famous boutique hotel later we re branded as Portofino Resort Tangalle after being taken over by a Chinese Conglomerate named "Plateno" which holds name to being the largest Hotel Chain in Asia.... More 

Warsaw, Poland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

It is poor place, but has is also positive side - I will write about it too. I came here as a beginning of my honeymoon. The hotel was informed about it, but they did nothing about it. In most of places all over the world, when the hotel has a honeymoon couple, it does something special for their guests.... More 

Helpful?
Thank Filip_the_traveller
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! There are two sides to every story and please let me enlighten the Trip Advisor community-the other side Customers satisfaction is our TOP priority so our General Manager called up a special meeting and inquiry with all Head Of Departments and this is the feedback received to your comments above:- 1)For your honeymoon,... More 

Colombo, Sri Lanka
1 review
Reviewed 5 weeks ago

I checked the reviews before visit this place, but mostly i found very good reviews. Then i decided to visit the place. Here my experience, 1) I have seen reviews regarding the road, It was quite bad. But its manageable. 2) After we passed such a bad road and hectic journey, hotel staff served such a bad welcome drink(Belley drink)... More 

Helpful?
Thank dharshana999
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Please accept my apologies on behalf of the team who I have passed on your comments to. We are truly sorry that the Hotel did not meet your expectations. These stated remarks are not usual to our Hotel where Customers are our priority and the Restaurant is one of our plus points. But... More 

Kandy, Sri Lanka
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 October 2016

The hotel is located virtually in the middle of nowhere - except the beach. The plus side is that the surroundings are very quiet, and hence makes it an ideal location to relax. The down side is that you need to travel about 6km to buy anything - which you can avoid by getting everything you need before going to... More 

Helpful?
Thank Akhma60
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and on behalf of the Team, I would like to extend a heartfelt "Thank You" for taking the time to write a comprehensive review and on sharing your thoughts with us. We look forward to seeing you again to deliver a better holiday experience!! Best Wishes, More 

Katunayake, Sri Lanka
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016 via mobile

Hotel is good for relaxation.. Hotel staff was very friendly and helpful.. Food was very good and delicious.. Overall had a better experience during our half board stay at the hotel. But the road to the hotel is under construction and it's not advisable to travel on your own vehicle...

Helpful?
Thank Nilanka C
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and thank you for taking the time to share your review with us. We are extremely happy to hear that you enjoyed your stay with us, our success lies in our staff who strive hard towards meeting and exceeding customer needs and your kind comments will motivate us further. With regards to the... More 

Caracas, Venezuela
Level Contributor
7 reviews
Reviewed 18 October 2016 via mobile

We went here because it's cheap in low season, and we were so happy with this place that we stayed 2 more days, great service, very comfortable bed, lots of space and really good food. I wanted to stay longer, really liked it here.

Helpful?
Thank Isisneith
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and thank you for taking your valuable time to write a review. We are very pleased to hear that your enjoyed your stay with us and extended it further. Your kind words reflect that even though we cut down our prices considerably during the off peak period (May to October) to be more... More 

1 review
Reviewed 19 September 2016 via mobile

Tucked away in the dry land you will find the most pristine beaches in Tangalle Portofino, delicious food, enough space to roam around, and play volleyball, badminton, go cycling too,oh and great place for photos, I'll be back,,, in fact well be back again,, already miss it,wish I had more time,

Helpful?
Thank Natasha Ruvini D
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Natasha, Greetings from Portofino Resort Tangalle! Please accept my apologies in replying your review, late as we had a small issue logging into our Trip Advisor page. I am honoured to have met a wonderful person such as yourself, one who is bubbly and can light up any place. As you were the chief coordinator of your annual trip,... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 September 2016 via mobile

This is the same hotel called Ranna212. Good rooms.The beach area was nice.Food was fine with many varieties of meat and other choices.Friendly staff but some need more training. Access road to the hotel is a concern.

Helpful?
Thank Kenneth S
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and thank you for taking the time to review us. It is true that we used to be called "Ranna 212" a famous boutique hotel later we rebranded as Portofino Resort Tangalle after being taken over by a Chinese Conglomerate named "Plateno" which holds name to being the 7th largest Hotel Chain in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Portofino Resort Tangalle is a 4 star premium hideaway exuding historical Sri Lankan charm and hospitality, offering delectable gourmet cuisine, blending the pure bliss of relaxation with a secluded beach and presenting a once in a lifetime experience. The resort boasts 54 luxurious rooms with 49 deluxe rooms and 5 suites which are elegant and spacious with all modern amenities including air-conditioning, 42 inch LCD televisions, DVD players, WiFi, private balconies, tea and coffee facilities, mini bars, and comfortable king sized beds. The cottage styled rooms encompasses the swimming pool and its architecture emulates a colonial rustic ambience infused with modernity. ... more   less 

Additional Information about Portofino Resort Tangalle

Address: Kahandamodara Road, Ranna 82200, Sri Lanka
Region: Sri Lanka > Southern Province > Ranna
Price Range: $73 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portofino Resort Tangalle 4*
Number of rooms: 54
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Questions & Answers

Here's what travellers have asked, with answers from Portofino Resort Tangalle staff and other travellers.
2 questions
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National Capital Territory of Delhi, India
2 months ago

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Questions? Get answers from Portofino Resort Tangalle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Goundfloor poolside rooms are nice and spacious. Good for families with young kids.”
 of 5 bubbles BDSRP, 18 Aug 2016 | Read review
“Rooms by the pool side are great as they are both close to the pool and the restaurant.”
 of 5 bubbles GayangaK, 13 Aug 2016 | Read review
“Good in relaxing but hard in accessible”
 of 5 bubbles , 5 Jun 2016 | Read review
“Some of them is very small, you can ask for bigger rooms.”
 of 5 bubbles zsuzsa0, 26 May 2016 | Read review
“we liked the first floor best”
  • Bathroom in the suite (with bathtub and shower on the other side)
  • party time
 of 5 bubbles 543sidr, 19 Apr 2016 | Read review
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