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Center Parcs Le Lac d'Ailette

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1 Parc Nautique de l'Ailette, 02860 Chamouille France
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (3241)
Room & Suite (366)
Dining (172)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Contactless check-in
  • Contactless check-out
Updated 17/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Center Parcs Le Lac d'Ailette
Updated 17/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling
Indoor play area for children
Parking
Paid wifi
Hot bath
Lazy river
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Canoeing
Game room
Mini golf
Tennis court
Water park
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Gift shop
Shops
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Room features
Housekeeping
Private balcony
Room service
Seating area
Kitchenette
Dishwasher
Microwave
Flatscreen TV
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
French
10575Reviews267Q+A100Room tips
Traveller rating
  • 1,318
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Popular mentions
Dan P wrote a review 8 Oct
London, United Kingdom192 contributions25 helpful votes
+1
Absolutely perfect for families and so much fun, we had a brilliant time and will be coming back again in November. Everything you need in one place. The restaurants and entertainment are great too. The pool is absolutely amazing. I would highly recommend visiting.
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: We did the baby swimmer class and it was great, I’d highly recommend.
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1 Helpful vote
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Response from Adeline LacdailetteDirection, Autre at Center Parcs Le Lac d'Ailette
Responded 5 days ago
Dear DanPrattOfficial, It's with joy that we discover your recommendation, we thank you and are happy that you had a good stay at Domaine du Lac de l'Ailette! You and your family will be welcome as soon as you wish to renew your trust in us. Best regards, Olivia
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teepeg2018 wrote a review Sep 2021
Rochester, United Kingdom2 contributions2 helpful votes
Chose to go french due to the significant difference in price compared to UK (half price),. This resort is a little dated but has nowhere near as many properties as uk destinations so activities are always available. A traffic free 2hrs 20mins from Calais. Had an issue with change of property due to flooding which I would have liked dealt with a little better and this did have an impact on our first couple of days. Staff are friendly and cost of activities are great compared to the uk sites. Would go again to france but try another resort.
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Review collected in partnership with Pierre & Vacances Center Parcs
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Adeline LacdailetteDirection, Autre at Center Parcs Le Lac d'Ailette
Responded 12 Sep 2021
Good afternoon teepeg2018, Thank you for taking valuable time to share your review. We are thrilled you had a great time and you found the activities up to your taste. We hope to see you again soon, at Lac d'Ailette or on another Center Parcs very soon. Best regards, Laura
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mickeyd0nut wrote a review Aug 2021
London, United Kingdom1 contribution
Great 5 days at this centreparcs. We had a premium cottage and it did feel quite dated and could do with modernising. The park itself was really good. Lots of activities to choose from and a really good aqua mundo. Park was clean. The restaurants are quite reasonable and Mcdonalds made it easy for a quick snack for children/adults
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Review collected in partnership with Pierre & Vacances Center Parcs
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Adeline LacdailetteDirection, Autre at Center Parcs Le Lac d'Ailette
Responded 30 Aug 2021
Dear mickeyd0nut, We are very happy to read your comment and to know that your stay was pleasant to you. Indeed, we were very lucky with the sun and it's real that the Aquamundo is pretty cool. We hope that you'll come back for your future vacation. Kind regards, Julie D
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TheW wrote a review Jul 2021
1 contribution
It's a shame. All the right elements are there, but the houses, and indeed the whole site, are run down and in need of a good clean. Not great during a pandemic. Our cottage was dirty (I washed everything in the kitchen before it was used, cobwebs and dead insects everywhere in the house) and the kitchen appliances were old and dirty. My two young boys enjoyed the facilities, but for me this was not the relaxing escape I was hoping for.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Adeline LacdailetteDirection, Autre at Center Parcs Le Lac d'Ailette
Responded 6 Aug 2021
Dear 89thew, Thank you for taking the time to share your experience. I am very delighted to read that your children enjoyed the facilities, it is indeed a great place for them! However, I am sad to read that you experienced issues with cleanliness, and this should have never happened. I will make sure to let the different departments know about it in order to iprove our service. Despite the issues, we really hope to see you again soon, Best regards, Laura - Réception
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Svenja G wrote a review Jul 2021
Cologne, Germany28 contributions8 helpful votes
It was our second stay at the Center Parcs. We visited Lac d'Ailette in the summer of 2019, shortly after the parc was renewed. We fell in love with the beauty of our lakeview house and the beautiful Picardie just so much that we always wanted to come back. This summer, after all the Covid struggles, we finally got to. We were realistic enough to know that after two years, the quality would have gone downhill a bit and we cannot expect the nearly new codition that we met when we came here first. Plus, there was (and is) still Corona, so we came here, knowing that a lot of the facilities wouldn't be available for us during our stay. We were okay with that. So we booked and we made it to the Lac again. I cannot tell you how much of a difference it was between 2019 and 2021. We had a different house this time, a lakeview one again. We made the most miserable choice with house number 844 as the house is on the very edge of the lake and your cottage is surrounded by mostly mud instead of water. There was also lots and lots of garbage floating around our terrace and it was, in fact, so dirty that nearly no swans or gooses or ducks ever made their way to us (except for one duck). Avoid this cottage number at all cost, it's the worst one of the park, I am sure. The cottage itself was not very clean this time, there was a huge blood stain on the floor of the livingroom, the shower wasn't very clean, creepy crawlies all over and it was also very outlived. There were holes in the wall, furniture fell apart, TV wouldn't work and same with the dishwasher, to name just a few things. As mentioned before, you cannot expect a fresh new house everytime you visit Center Parcs, but a clean and well maintained one shouldn't be an expectation too high to meet. Getting help in this park is rather tricky too if you aren't fluent in French. Most of the staff doesn't speak English (or maybe they don't want to) and I could imagine that this is a huge problem for someone who doesn't speak their language. Speaking in general... It's a typical Center Parcs. You are offered the Aqua Mundo (a nice one!), the typical activities, such as minigolf, kids workshops, kids farm and more and of course the mostly low quality restaurants (Creperie is good enough to recommend though). But this park comes with its own Mc Donalds and a small Starbucks counter, which is nice. You also get a small sandy beach, but it's mostly full of poop from the swans. I mean, that's nature, but it doesn't make for a good time at the beach. Always go for a lakeview cottage when booking here, it's so worth the price. The view over the lake is amazing, especially around sunset time. Sitting on the terrace with a glass of wine and enjoying the swans flying over the lake, that is the definition of a great time. A few things that we also enjoyed a lot include: -The fitness trail (our daughter loved that, it's like a little gem) -The long distances that make for perfect strolling possibilities -The food delivery (pizza was nice, chocolate fondue not so much) -The surrounding area (go to Reims! It's really a nice city. And try the vending machines from the local farm in Laon) We will come back to this park, to a very different cottage number and with high hopes that things will improve within a year. It's time to level up, Lac d'Ailette, it's time!
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Date of stay: June 2021
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Service
Room Tip: Go for a cottage number that is not on the edge of the lake.
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Response from Adeline LacdailetteDirection, Autre at Center Parcs Le Lac d'Ailette
Responded 6 Jul 2021
Dear sugarbumbles, We are happy to read your comment about our park. We hope you had a good time with us despite the differences compared to your first stay and we hope that this did not prevent you from enjoying your vacation. I recommend you to choose your location for a future stay so that you can have the cottage that suits you the best. Regarding the inconvenience suffered, we are sincerely sorry and we hope that's will not prevent you from coming back to enjoy our lake and our nature. We look forward to seeing you on your next vacation and know that we are doing everything we can to meet the expectations of our customers. Best regards, team Center Parcs of the Lac d'Ailette.
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PRICE RANGE
USD 129 - USD 330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
center parcs le lac d`ailette hotel chamouille
LOCATION
FranceHauts-de-FranceAisneChamouille
NUMBER OF ROOMS
4
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Frequently Asked Questions about Center Parcs Le Lac d'Ailette
Which popular attractions are close to Center Parcs Le Lac d'Ailette?
Nearby attractions include Caverne du Dragon, Musee du Chemin des Dames (5.6 km), Abbaye de Vauclair (4.7 km), and Parc Nautique de L'Ailette (0.6 km).
What are some of the property amenities at Center Parcs Le Lac d'Ailette?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Center Parcs Le Lac d'Ailette?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Center Parcs Le Lac d'Ailette?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Center Parcs Le Lac d'Ailette?
Yes, free parking is available to guests.
What are some restaurants close to Center Parcs Le Lac d'Ailette?
Conveniently located restaurants include Hotel Du Golf De L'Ailette, Au Plaisir des Mets, and Restaurant La Grange de Troyon.
Are there opportunities to exercise at Center Parcs Le Lac d'Ailette?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Center Parcs Le Lac d'Ailette?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Center Parcs Le Lac d'Ailette offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Center Parcs Le Lac d'Ailette?
Many travellers enjoy visiting Fort de la Redoute (6.8 km).
Does Center Parcs Le Lac d'Ailette have any great views?
Yes, guests often enjoy the park view available here.