standard caveat: my experience during my first visit (2015) was excellent. i can't say the same for my second (2021 time of covid) visit stayed at hilltop room for 3D2N. awesome: impeccable, swift, friendly and polite staff breathtaking views nature landscape love the comfy bed comforter and pillows toiletries very smooth logistics and transport system cleanliness of common areas refillable alcohol and complimentary water aircon really cold really trained bankeros for island hopping (navigated rough seas well!) needs improvement: updating dilapidated room furnitures and bathroom fixtures no towels, foot rug and tissue upon arrival bathroom and utensils cleanliness (the cr was dirty when we arrived and the saucers had stains) non-existent cable and wifi not pwd/senior friendly: tram should always be working. food is hit or miss; portioning is small; pricey for the quality you get; menu/cook needs revamp spicy crab: yummy but small portion dinakdakan: grilled meat swam in mayo. no no no. tinola: delicious but only had 1/4 chicken sinantol: the best! pinangat:ok bicol express: so so mixed squid/bbq: bbq good; squid was small and bland pork belly express: unrecognizable with all the garnishing;forgettable taste maja:yuck! homemade ice cream (banana) good but hated the overflowing sprinkles; homemade mango: so so fiesta float: too much sprinkles! gross looking fruit salad: ok leche flan: ok buko salad: ok but buko strands were too firm spicy longganiza: very good! adobo flakes: no adobo taste. tasted like fried chicken flakes lukban longganiza: ok…
Highly recommended resort not just for its beauty but also beacuse of the well trained and effecient staff.We stayed here last August and I must say from booking to boat transfer to hotel and back to port, everything was done efficiently thanks to their very service oriented staff. My family enjoyed our stay here and for sure we will come back soon. Thank you, Tugawe Resort.❤️
A green oasis of serenity, white beaches and crystal-clear waters. We were smitten with the abundant trees encompassing the resort. The room and facilities are clean and well-maintained. The staff are friendly and attentive to the needs of the guests. Health protocols are in place to ensure the safety of the guests. We did the picnic at the lighthouse and toured the islands of Caramoan. Amazing views, incredible discoveries.
The over-all experience was a pleasure given the restrictions/protocols still in place. The room we had was spacious, water pressure was very good and hot water aplenty. The staff were extremely helpful, friendly, without overly ingratiating. The view was superb anywhere you look. A pity the spa was not yet operational during our stay. It would also help if the resort boost WiFi connectivity, a big plus for kids, ours at least. A more extensive menu and coffee selections would be most welcome. The steps up and down the resort were not a problem for me, loved doing cardio even on vacation.
Nice place for short or long term vacations. Lots of activities to do. Me and my wife tried for the first time. Suggest to boost wifi in every rooms and free snacks on the boat as 2 hrs boat ride from Talisay Port is quite long. Highly recommended and plan to visit again next opportunity with the kids! Thanks for staff's warm hospitality and God bless!