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No major issues just everything was blah. Dated and worn. Beds were not comfortable at all (unless you like the hardness typical of beds in Asia). Temperature control was restrictive as even with temp set at lowest and cold temperature outside it stayed warmer than...More
Response from Sylvester S, Front Office Manager at Westmark Whitehorse Hotel and Conference CenterResponded 31 December 2017
Thank you for your feedback. Our beds are recently updated in each room, giving every guest the world-class comfort while they are staying with us, and continuing to do more other updates around the hotel. Temperature control in each room is not restrictive...More
Stayed here one night as we were heading north to Dawson. Hotel is well worn and appears to have been added on to many times as the floors are at different levels with stairs or ramps between them. Decor is early 60's and the rooms...More
Response from Sylvester S, Front Office Manager at Westmark Whitehorse Hotel and Conference CenterResponded 7 January 2018
Thank you for your feedback. We hope to see you in the future.
The is my second and final stay at the Westmark! Never again would I stay there and highly recommend y’all stay clear of this old, run down and unfriendly place. Hidden charges on the bill at checkout and passive aggressive staff left a bad taste...More
This is a basic but clean hotel. Popular with tour groups and conference meeting groups, it has a large but plain lobby.
Checking was easy and the staff was friendly.
The room included a small refrigerator, microwave and TV with cable channels.
There is a...More
Thank Marco W
Response from Sylvester S, Front Office Manager at Westmark Whitehorse Hotel and Conference CenterResponded 13 December 2017
Thank you for your feedback. I am glad you liked our hotel and our friendly staff while you were staying with us. I hope to see you in the future.
The hotel is just one block from downtown main street so is very convenient. It is looking very run down. The walls in the hallways are scuffed, the wallpaper starting to come apart or unglued, the beds have old matresses and there is a lot...More
Response from Sylvester S, Front Office Manager at Westmark Whitehorse Hotel and Conference CenterResponded 11 November 2017
Thank you for taking your time to write down your feedback. I will definitely pass on your feedback to our appropriate department. Our internet cost is not included in most of the rooms which makes room cost cheaper than other hotels, where internet...More