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Westmark Whitehorse Hotel and Conference Center

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Traveller (84)
Room & Suite (39)
Dining (3)
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Overview
  • Excellent9%
  • Very good28%
  • Average46%
  • Poor12%
  • Terrible5%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
3 Star Hotel
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Reviews (441)
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All reviewsholland america cruise tourwithin walking distancemain stcomfortable staycentral locationking bednight's sleepfront desk stafffridge and microwavecoffee makerpetsnow
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11 - 15 of 396 reviews
Reviewed 28 December 2017

No major issues just everything was blah. Dated and worn. Beds were not comfortable at all (unless you like the hardness typical of beds in Asia). Temperature control was restrictive as even with temp set at lowest and cold temperature outside it stayed warmer than...More

Thank ScottC
Response from Sylvester S, Front Office Manager at Westmark Whitehorse Hotel and Conference CenterResponded 31 December 2017

Dear ScottC, Thank you for your feedback. Our beds are recently updated in each room, giving every guest the world-class comfort while they are staying with us, and continuing to do more other updates around the hotel. Temperature control in each room is not restrictive...More

Reviewed 24 December 2017

Stayed here one night as we were heading north to Dawson. Hotel is well worn and appears to have been added on to many times as the floors are at different levels with stairs or ramps between them. Decor is early 60's and the rooms...More

Thank overthehill79
Response from Sylvester S, Front Office Manager at Westmark Whitehorse Hotel and Conference CenterResponded 7 January 2018

Dear Overthehill79, Thank you for your feedback. We hope to see you in the future.

Reviewed 4 December 2017 via mobile

The is my second and final stay at the Westmark! Never again would I stay there and highly recommend y’all stay clear of this old, run down and unfriendly place. Hidden charges on the bill at checkout and passive aggressive staff left a bad taste...More

Thank robmF5387UN
Reviewed 14 November 2017 via mobile

This is a basic but clean hotel. Popular with tour groups and conference meeting groups, it has a large but plain lobby. Checking was easy and the staff was friendly. The room included a small refrigerator, microwave and TV with cable channels. There is a...More

Thank Marco W
Response from Sylvester S, Front Office Manager at Westmark Whitehorse Hotel and Conference CenterResponded 13 December 2017

Dear Marco, Thank you for your feedback. I am glad you liked our hotel and our friendly staff while you were staying with us. I hope to see you in the future.

Reviewed 10 November 2017

The hotel is just one block from downtown main street so is very convenient. It is looking very run down. The walls in the hallways are scuffed, the wallpaper starting to come apart or unglued, the beds have old matresses and there is a lot...More

Thank ceaserlk
Response from Sylvester S, Front Office Manager at Westmark Whitehorse Hotel and Conference CenterResponded 11 November 2017

Dear Guest, Thank you for taking your time to write down your feedback. I will definitely pass on your feedback to our appropriate department. Our internet cost is not included in most of the rooms which makes room cost cheaper than other hotels, where internet...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Laundry Service
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 109 - USD 168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 109 - USD 168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (84)
Room & Suite (39)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Zan L
21 August 2017|
AnswerShow all 2 answers
Response from bluefirefly | Reviewed this property |
It's $4.20 per day (plus tax) although i believe if you're part of a tour group package, it may be included for free.
1
Vote
bearnstar
15 August 2017|
AnswerShow all 10 answers
Response from Kathy H | Reviewed this property |
There was a hairdryer in my room as well. I'm sure if there isn't, ask at the desk and they will supply one.
1
Vote
helenlovejoy
25 October 2016|
AnswerShow all 7 answers
Response from bluefirefly | Reviewed this property |
Yes, pets are allowed for $20 per accommodation, per stay (as of Oct 2017), plus a $20 deposit. There are pet-specific rooms so you should contact the hotel to reserve one.
0
Votes
Room Tips
"Avoid it unless you simply don't care about where you stay!"
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"somewhere else"
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"Upper floors the best but very slow elevators so walk."
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"Get a room on third floor so you can open widnow but make sure it does not face fire hall as trucks respond..."
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