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Westmark Whitehorse Hotel and Conference Center

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Traveller (84)
Room & Suite (39)
Dining (3)
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Overview
  • Excellent9%
  • Very good27%
  • Average46%
  • Poor12%
  • Terrible6%
Travellers talk about
AMENITIES
Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
Bar/Lounge
3 Star Hotel
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (445)
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All reviewsholland america cruise tourwithin walking distancemain stking bedcomfortable staycentral locationnight's sleepfront desk stafffridge and microwavecoffee makerpetsnow
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1 - 5 of 400 reviews
Reviewed yesterday

This place looks like it has seen better days, especially in the hallways. No AC, you'll need to use your window for cooling. Beds are subpar. Location is a plus, center of town and close to restaurants.

Thank Mark H
Reviewed 2 days ago via mobile

This hotel met basic needs but left a lot to be desired. The circle drive and sidewalks were filthy. Carpets in the lobby were dirty, stained and dated. For that matter, the whole hotel was dated. Carpet in the room was stained too. The bathroom...More

Thank Leland D
Reviewed 3 May 2018

Jan - wow what a great server! Despite the reno's happening in the lounge/bar of the restaurant and being relocated to conference room 3 - Jan was making the best of the long distance commute to the bar to order and kitchen to get food....More

Thank lulubelle99ca
Response from Sylvester S, Front Office Manager at Westmark Whitehorse Hotel and Conference CenterResponded 4 weeks ago

Dear Lulubele99ca, Thank you for your wonderful feedback. We hope to see you in the future.

Reviewed 30 April 2018

I had stayed at this hotel on two previous mid-summer visits to The Yukon, with no complaints. This most recent stay will be my last. The excessive heat in our room, notwithstanding the thermostat being turned to its lowest possible point, and the window being...More

Thank Don W
Response from Sylvester S, Front Office Manager at Westmark Whitehorse Hotel and Conference CenterResponded 4 weeks ago

Dear Don W, Thank you for taking your time to leave your feedback. We do take our guest concerned seriousley and i have forwarded this concern to an apporpiate department so they can look into the issue. We do hope that you can give us...More

Reviewed 15 April 2018

I booked a room to visit a friend. The next morning - my friend suddenly passed away!!! I called the hotel to cancel the reservation and obtain a refund. They would not reverse the charges or provide a credit for future. I paid for the...More

Thank whistlertraveller16
Response from Sylvester S, Front Office Manager at Westmark Whitehorse Hotel and Conference CenterResponded 17 April 2018

Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience caused to you while canceling your reservation. We do take our guest and future guest feedback seriously. Please do email me in regards to the particular situation, so I can look into...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 123 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 123 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (84)
Room & Suite (39)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Zan L
21 August 2017|
AnswerShow all 2 answers
Response from bluefirefly | Reviewed this property |
It's $4.20 per day (plus tax) although i believe if you're part of a tour group package, it may be included for free.
1
Vote
bearnstar
15 August 2017|
AnswerShow all 10 answers
Response from Kathy H | Reviewed this property |
There was a hairdryer in my room as well. I'm sure if there isn't, ask at the desk and they will supply one.
1
Vote
helenlovejoy
25 October 2016|
AnswerShow all 7 answers
Response from bluefirefly | Reviewed this property |
Yes, pets are allowed for $20 per accommodation, per stay (as of Oct 2017), plus a $20 deposit. There are pet-specific rooms so you should contact the hotel to reserve one.
0
Votes
Room Tips
"Avoid it unless you simply don't care about where you stay!"
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"somewhere else"
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"Upper floors the best but very slow elevators so walk."
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"Get a room on third floor so you can open widnow but make sure it does not face fire hall as trucks respond..."
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