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Chateau Regina Hotel & Suites

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Chateau Regina Hotel & Suites
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244 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Toronto, Canada
Reviewed 29 March 2014

I was somewhat put off by earlier reviews of this property, but needed a place to stay in Regina on a night when there weren't many alternatives, so made the reservation with some trepidation. I was (somewhat) pleasantly surprised. The hotel is old, and shows its age. The rooms are small, and the appointments are average at best. But it...

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Helpful?
1Thank World_Futurist
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks for taking the time to write your review – we do appreciate all feedback, as we strive to provide the best value for our guests. I am very pleased to know that you enjoyed your stay with us and noticed the improvement we are trying to make. Although, hotel ownership is not changed but have new Management...

Calgary
Reviewed 25 March 2014 via mobile

Where do I even start. Check in was good. We were put on the third floor as soon as you get off the elevator all you smell is pot, carpet is dirty walked in our single room it was so small and wasn't the upgraded room I was promised. Then talked to the manager that was there she showed me...

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Helpful?
Thank Tabitha85
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue. In addition, we are re-evaluating our inspection processes to ensure these type of issues do not...

Toronto, Ontario
Reviewed 24 March 2014

Review collected in partnership with Easytobook.com
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Helpful?
Thank David T
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Orange, California
Reviewed 17 March 2014

The only positive things I can say about the hotel: they have a washer and dryer, and free cookies everyday. That's it. The rooms they show on their website and on here are not a representation of most of their rooms. Yes the lobby has been redone to look nice. The room was barely bigger than our bed. You'd could...

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Helpful?
Thank travel_work_love
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. I am somewhat surprised to read your comments regarding bedding. Since start of March 2014 we put new bedding in all of non smoking rooms and...

Estevan, Canada
Reviewed 13 March 2014

I have stayed here a couple times. Very pleased! Staff are so friendly and helpful. Rooms are clean, spacious, comfortable and quiet. Beds are so comfy!! I had booked a room but due to unexpected circumstances I had to cancel, it was past the 24 hr. cancellation. Manager was so kind to grant the cancellation. Next time I needed a...

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Helpful?
Thank LMM62
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We appreciate your feedback and I am very pleased to hear that you enjoyed your stay with us. Providing our guests with the best possible hospitality and service has always been our mission. Your positive comments regarding hotel staffs and Manager will be shared...

London, Canada
Reviewed 8 March 2014 via mobile

When we first pulled into the parking lot I was a bit worried because the place looked pretty run down. Definitely didn't match the photos I saw of the inside of the property. We stayed in a spa suite which was very nice. You can tell they have combined two rooms into one through renos but they did a good...

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Helpful?
Thank steph9133
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks you very much for taking time to write online review for your stay ay our property. I am very pleased to know that you enjoyed your stay with us. I have noted your suggestion in regards to upgrading shower area. I have also spoken with Housekeeping Department regarding non-functional outlets. I am assured by Housekeeping Manager that...

London, United Kingdom
Reviewed 13 February 2014 via mobile

Comfortable room, comfortable bed, clean and spacious, very good location, friendly staff, pool is great, gym, and restaurant serves a very good food! Really liked to stay here and will be definitely come back, if I'm back in Regina... A++

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Helpful?
1Thank Matbonf
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions. I am very pleased to know that our associates provided friendly service during your stay and you found rooms to be clean. Providing our guests with the best possible hospitality and service has always been our mission. We look...

Regina, Canada
Reviewed 4 February 2014

We initially booked for 1 night and then we extended it for two more nights. I'm new to the city as I moved from another province, but the staff made me feel very welcome and comfortable. We were given a room, but it was really cold, so when we spoke to the manager, he offered us to move to a...

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Helpful?
Thank Jennifer H
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thanks for taking the time to write your review – we do appreciate all feedback, as we strive to provide the best value for our guests. We’re committed to provide the best possible accommodation and service to our customers. I am very pleased to know that you find staff friendly, helpful and rooms clean. Your positive comments are...

Regina
Reviewed 26 January 2014 via mobile

Clean and comfortable bed but a bit noisy. When we got in the room it was way to hot. Someone had turned the heat up all the way. It took a couple of hours to get it cooled off to where I could sleep. Locks on the windows were broken and this room was on the main floor so it...

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Helpful?
Thank Ian S
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Ian, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We truly value the opinions of our customers and we apologize that your experience problem with room temperature and broken window locks. I have addressed both issues with my Housekeeping and Maintenance Managers. It’s only with feedback such as yours that we can get...

Regina, Canada
Reviewed 14 January 2014

This is my third stay here. The rooms are clean and inviting. Nice touch with the towels - felt like I was in a Mexican resort. Beds are so comfy I had my best hotel sleep ever. - quiet too. Definitely.will be back!

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Helpful?
1Thank Susan R
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Susan, Thanks for taking the time to write your review – we do appreciate all feedback, as we strive to provide the best value for our guests. I am very pleased to know that you enjoyed your stay with us. Providing our guests with the best possible hospitality and service has always been our mission. We look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Chateau Regina Hotel & Suites has a new hotel experience ready for you. For the business traveler, it's a place to rest your head after a long day in one of our Executive Suites. For a romantic retreat, our jetted tub suites offer king-size comfort and relaxation in a two room suite. We also welcome long term stays in our Efficiency units, which are fully equipped with a microwave, fridge, cook top and all necessary cooking utensils. "At Chateau Regina Hotel & Suites, we promise to deliver unparalleled excellence in hospitality at an affordable rate." ... more   less 

Additional Information about Chateau Regina Hotel & Suites

Address: 1110 E Victoria Ave, Regina, Saskatchewan S4N 7A9, Canada
Region: Canada > Saskatchewan > Regina
Price Range: $77 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chateau Regina Hotel & Suites 2.5*
Number of rooms: 150
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Also Known As:
Chateau Regina Hotel And Suites
Chateau Regina Hotel Regina
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Regina Hotel & Suites staff and other travellers.
3 questions
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2 months ago
Transcona, Manitoba, Canada
over a year ago
over a year ago

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Questions? Get answers from Chateau Regina Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a different hotel...”
 of 5 bubbles w8ing4thesunnd, 6 Feb 2017 | Read review
“Choose the 2nd or 3rd floor - not facing Victoria or the bar would probably be the best choice.”
 of 5 bubbles ruckenbackdos, 31 Oct 2016 | Read review
“2nd floor is good, and quiet. First floor smelled like the pool. but only because the pool is on the first floor.”
 of 5 bubbles 199cs, 1 Oct 2016 | Read review
“If you're able, take the stairs versus elevator.”
 of 5 bubbles 667netar, 27 Sep 2016 | Read review
“Away from the offsale entrance...”
 of 5 bubbles TrevorL472, 25 Sep 2016 | Read review
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