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Chateau Regina Hotel & Suites

4.1 km from Regina centre
  • Free Wifi
  • Free Parking
  • Pool
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Apr 2 Apr 3
1 room, 2 adults, 0 children
USD 68*
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1110 E Victoria Ave, Regina, Saskatchewan S4N 7A9, Canada
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    02/04/2017 03/04/2017
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    02/04/2017 03/04/2017
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 3 weeks ago via mobile

    I have stayed at this hotel many times as it is affordable, in a great location and had always been clean. My most recent stay (only stay in about a year) did not meet expectations. There was minimal hot water and terrible water pressure. The...More

    Helpful?0
    Response from Abdul S, General Manager at Chateau Regina Hotel & Suites

    Dear guest, Thank you for your review. Please accept my apologies for the problems you faced with hot water pressure as well cleaning of bathroom. I have discussed this matter with Housekeeping Manager as well room attendant who cleaned your room. There is no excuse...More

    Reviewed 7 February 2017

    The term you get what you pay for definitely applies to this run down hotel. Housekeeping manager should be embarrassed, after asking for a second room it was just as dirty. Who wants to see others personal hairs??? The remote didn't work so instead of...More

    Helpful?1
    Response from Abdul S, General Manager at Chateau Regina Hotel & Suites

    Dear Guest I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue in...More

    Reviewed 22 January 2017 via mobile

    We had an decent stay. The rooms smelled nice and the staff was friendly and helpful. The location is convenient, as it's attached to a bar and a restaurant and within walking distance to several things. The rooms feel outdated and could clearly use a...More

    Helpful?1
    Response from Abdul S, General Manager at Chateau Regina Hotel & Suites

    Dear Heather, thank you for you feedback. I am very pleased to know that you enjoyed your stay and experienced friendly staff. Your comments in regards to good cleaning is already shared with staff and management of housekeeping department. We are also looking into the...More

    Reviewed 7 November 2016 via mobile

    My husband, our year old daughter and in laws stayed at this hotel the beginning of November. We were supposed to receive breakfast vouchers as the picture states below. The hotel agent refused to do so. When we checked out, we received the deal we...More

    Helpful?1
    Response from Abdul S, General Manager at Chateau Regina Hotel & Suites

    Dear Guest, Thank you for sparing your time in completing online review of our hotel. We apologise for the annoyance/inconvenience caused due to the smoke smell and closure of hot tub. The hotel is actively working to improve service levels and your feedback has proved...More

    Reviewed 7 November 2016

    bed was ok the rooms were small,i sat down to take my shoes off and the wheel fell off so I went to the other office chair only to fall over cause the bach rest would not work went to use the shower to only...More

    Helpful?1
    Response from Abdul S, General Manager at Chateau Regina Hotel & Suites

    Dear Guest, Thanks for taking the time to write your review – we do appreciate all feedback, as we strive to provide the best value for our guests. Please accept my personal apology for very uncomfortable stay and problems with chair wheel and shower switch...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Photos
    Room/Suite (10)
    Dining (7)
    Hotel & Grounds (6)
    Bathroom (3)
    Nearby
    Nearby Restaurants
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    .57 km away
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    .76 km away
    Flavours Of India
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    .83 km away
    Spices of Punjab
    82 reviews
    .86 km away
    Nearby Attractions
    Saskatchewan Science Centre
    215 reviews
    2.49 km away
    Casino Regina
    236 reviews
    3.07 km away
    Regina Floral Conservatory
    64 reviews
    2.97 km away
    Regina Globe Theatre
    81 reviews
    3.10 km away
    Questions & AnswersAsk a question
    raquelrudniski
    Why do your rooms smell like pig pens?
    28 December 2016|
    Answer
    Response from Abdul S | Property representative |
    Dear Guest, Please accept my apologies for odor in the rooms you occupied. I am not sure what caused that odor. Have you reported this to front desk to change your room?
    0
    Votes
    Denise Y
    What is the pet policy? I have 3 dogs under 10 lbs each.
    14 October 2015|
    Answer
    Response from Rachel S | Property representative |
    Hi Denise, we are a pet friendly hotel. There is just a pet fee of $25.00 per pet for the whole stay.
    0
    Votes
    peggyfisher
    How much is your romantic room a night?
    8 June 2015|
    Answer
    Response from Rachel S | Property representative |
    Dear Peggy, Currently our Spa Suites are at $159.00/night rate, but it will change during our blackout dates. May I know which dates for check-in you are looking at? Please note that we are sold out for the following... More
    0
    Votes
    Room Tips
    "Try a different hotel..."
    w8ing4thesunnd, 1 month agoRead review
    "Choose the 2nd or 3rd floor - not facing Victoria or the bar would probably be the best choice."
    ruckenbackdos, 4 months agoRead review
    "2nd floor is good, and quiet. First floor smelled like the pool. but only because the pool is on the first..."
    c s, 5 months agoRead review
    "If you're able, take the stairs versus elevator."
    Neta R, 5 months agoRead review
    "Away from the offsale entrance..."
    Trevor L, 5 months agoRead review
    "Ask to be placed away from the fire doors and elevators."
    Julie H, 6 months agoRead review
    "The suites were worth the extra cost."
    Linda K, 6 months agoRead review
    "Get the spa suite!"
    Oikot C, 6 months agoRead review
    "Choose a non-smoking room, the smoking side of the hotel is very, very smoky!"
    cantravelduo, 7 months agoRead review
    "non smokers will need non smoking!!"
    mustache-parakeet, 8 months agoRead review
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