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Hotel & Suites Le Dauphin Quebec

915 reviews
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Traveller (157)
Room & Suite (263)
Dining (22)
Overview
  • Excellent59%
  • Very good33%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“desktop computer”(10 reviews)
“busy highway”(9 reviews)
“free juice”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Hotel & Suites Le Dauphin Quebec
Special Price: 10% off room rate
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (915)Write a Review
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All reviewsdesktop computerbusy highwayfree juicepower bardog bedold cityminute drivewater gamesfree wifithe breakfast areahard boiled eggsmicrowave and fridgeyogurtdvd playerheated floorsclean roomhot chocolate
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1 - 5 of 427 reviews
Reviewed 1 week ago

Bit disapointed with this visit: amenities are excellent but we had few surprises: first they gave us an occupied room, big surprise when the client got out of the bathroom as we were entering... Then they offered an upgraded but one of us ended up...More

Thank earthflyers
Response from DauphinDrummondville, Responsable des relations clients at Hotel & Suites Le Dauphin QuebecResponded 5 days ago

Thank you for sharing your comments. We are really sorry to know that your stay did not reach your expectations. We would like to discuss with you directly. You can call my colleague Marie-Claude Nadeau at 418-688-3076 *7801 or send her an email at mnadeau@dauphinquebec.com....More

Hotel's Favourite
Reviewed 15 March 2017

Great hotel of this class and well located within driving minutes to everywhere – shopping, restaurants, Mont Morency Falls, Ile D’Orleans, 20 minutes drive to Valcartier Village and 12 minutes to Old Quebec. Our stay was absolutely perfect in this spotless place. From the kind,...More

1  Thank Mimma24
Response from mnadeau, Director Customer Service at Hotel & Suites Le Dauphin QuebecResponded 15 March 2017

Dear Mimma24, we want to thank you to share your great comment on Trip Advisor and for the prefect rate that you give us. We are please to know you enjoyed your last stay during the march break and specially the breakfast variety, our location...More

Reviewed 8 January 2018

Everything was fine! We had a great time at Le Dauphin during the holidays! The customer service and facilities were very good! Free cofffes/juices were a nice surprise! My family and I recommend it!!More

Review collected in partnership with this hotel
Thank Henriqueetfamille
Response from mnadeau, Director Customer Service at Hotel & Suites Le Dauphin QuebecResponded 9 January 2018

Dear Henriqueetfamille, we want to thank you for sharing your great comment on Trip Advisor. We are please to know you enjoyed your recent stay and specially our customer service, facilities and our coffee and juice station free 24h/24h. It will be a pleasure to...More

Reviewed 23 December 2017 via mobile

A beautiful Family Hotel . Very clean, great rates, includes breakfast and a wonderful, accommodating staff. Indoor pool. All wood floors with ceramic in bathroom and LARGE walk-in shower with nice amenities. Highly recommended...More

Thank Mark L
Response from mnadeau, Director Customer Service at Hotel & Suites Le Dauphin QuebecResponded 24 December 2017

Dear Mark L, we want to thank you for sharing your great comment on Trip Advisor. We are please to know you enjoyed your recent stay and specially our rooms cleanliness, the breakfast variety and the staff courtesy. It will be a pleasure to welcome...More

Reviewed 27 November 2017 via mobile

Nice hotel, clean room, washroom would need a little more attention (wall had stains and hairs on them. The ventilation fan was black of dust). Client service needs a lot of improvement. The first morning we were working up at 7:15 because of kids running...More

Thank Debbie Z
Response from mnadeau, Director Customer Service at Hotel & Suites Le Dauphin QuebecResponded 28 November 2017

Dear Debbie Z, We want to thank you for sharing your comments on Trip Advisor. We are sorry to note that your stay was not up to your expectations. I would like to discuss with you directly of this situation. You can reach me at...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 100 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Quebec City
#11 Family Hotel in Quebec City
#22 Romantic Hotel in Quebec City
#39 Business Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 100 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Quebec City
#11 Family Hotel in Quebec City
#22 Romantic Hotel in Quebec City
#39 Business Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (157)
Room & Suite (263)
Dining (22)
Pool & Beach (15)
Amenities (30)
Family and Play Areas (2)
Questions & Answers
Ask a question
Andrew R
28 December 2017|
AnswerShow all 8 answers
Response from Colin L | Reviewed this property |
Impossibly far away. You'll need a taxi!
0
Votes
Mateus H
8 May 2017|
Answer
Response from Félix B |
Hello, We are really sorry but we don't have any shuttle from the airport. However, our hotel is very easy to find for a taxi or uber driver. Daphné
0
Votes
Prettybow
30 August 2016|
AnswerShow all 3 answers
Response from | Reviewed this property |
I don't know about shuttle
0
Votes
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12345
Room Tips
"seek on upper floors away fron highway"
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"doesn't matter which side your room is on there's lots of truck traffic noise."
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"There is a major highway close by, perhaps request a room that wasn't located on that side of the hotel..."
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"Prestige worth the extra"
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