We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
What a lovely boutique hotel right in the center of everything in Old Quebec!
When we arrived, around 1 PM on a Monday, our room was ready, but we first had to park our car in the City Hall underground parking. This was a bit...More
Thank Judy L
Response from Mayrejose, Responsable de la réception at Hotel Sainte-AnneResponded 11 November 2017
Bonjour Judy L,
We want to thank you for such a positive review!
We also want to apologize for the incovenience you had with the heat in the room. As you noticed, we tried everything for the heat but unfortunately it didn't work out. We...More
First of all the location of this hotel is fantastic because you can walk everywhere and it’s all very close by. The rooms are so beautiful! Rustic but modern! High end finishes throughout. The breakfasts provided are so much more than what you would expect!...More
1 Thank R9673TWjessicak
Response from Mayrejose, Responsable de la réception at Hotel Sainte-AnneResponded 7 November 2017
My team and I want to thank you for your great review. It was a pleasure to welcome you for your stay in Quebec. As you said, we offer nice modern rooms, in our 300 years old building. It is also very quiet...More
We stayed for 4 nights in October. We reserved a standard room and a suite to get 5 beds. The suite did not have 3 beds as advertised so they gave us an extra room with one bed in it. The lady who stayed in...More
1 Thank klstarnes50
Response from Mayrejose, Responsable de la réception at Hotel Sainte-AnneResponded 1 November 2017
We appreciate your feedback towards our hotel. It has been a pleasure to welcome you and your friends.
You are right we had a problem with your reservation. Actually we have 3 junior suite with 2 queens beds. Only one of them have...More
I am a Hilton guy. If its not in the Hilton Portfolio, I would be hard pressed to try anything else. When I do....it usually is very disappointing. The Hilton standard is hard to beat.So I gambled here...and it paid off! I not only wanted...More
2 Thank sam48820
Response from Mayrejose, Responsable de la réception at Hotel Sainte-AnneResponded 28 October 2017
My team and I want to say a big thank you for your great review! We are a small hotel with only 28 rooms, so our staff have enough time to make your stay perfect, not like in the big hotels. We work...More
The most important thing that I am going to tell you about this hotel is that there is no hotel parking garage and you can not drive your car to the front of the hotel. This portion of rue Sainte-Anne is closed to motor vehicles....More
Response from Mayrejose, Responsable de la réception at Hotel Sainte-AnneResponded 27 October 2017
We are pleased to read your good comment about your stay with us. We appreciate your feedback.
We hope to see you again soon! Do not hesitate to tell your friends about our beautiful city!
Response from Mayrejose | Property representative |
As a few people said, there is no staff after 11pm in the hotel. The front door (and only entrance door) is locked between 11pm and 7am. You have to use your card to open the door. If you have any problem getting... More
As a few people said, there is no staff after 11pm in the hotel. The front door (and only entrance door) is locked between 11pm and 7am. You have to use your card to open the door. If you have any problem getting in, we have an emergency number on the door, and the front desk, and someone is ready to help you at any time of the day or the night. Our hotel have cameras in the commons spaces so it is very secure.
It would be a pleasure to welcome you in our beautiful city.