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    Hotel l'Ermitage

    60 rue Sainte-Ursule | Old Québec, Quebec City, Quebec G1R 4E6, Canada
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    29/10/2017 30/10/2017
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    Traveller (35)
    Room & Suite (9)
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    Overview
    • Excellent24%
    • Very good52%
    • Average13%
    • Poor10%
    • Terrible1%
    29 May 2017
    “Wonderful historical place”
    28 Feb 2016
    “Cozy & Quaint ”
    Free Wifi
    Breakfast included
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Family Rooms
    Concierge
    Restaurant
    2.0 Star Hotel
    All hotel details
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    Rooms
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
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    Reviews (91)
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    21 - 25 of 56 reviews

    Reviewed 9 October 2014

    We had a small room on the main floor with a queen size bed, vanity and a small desk in the bedroom area and toilet and small shower stall in the bath. Not much in the way of storage space in the room. We found...More

    Thank NFW1205
    Response from Sebastien_Collin, Manager at Hotel l'ErmitageResponded 15 October 2014

    Dear guest, Thank you for taking time to share your comment about our hotel. We're pleased to see that you enjoyed your stay and next time just call us and it will be a pleasure to help you find the perfect room for your needs....More

    Reviewed 20 August 2014

    Excellent location in the old town and pleasant, clean room albeit a bit small. Very helpful and responsive bilingual staff who were very personable and professional. Other travelers apparently had trouble with the WIFI but I used mine extensively and had no difficulty.

    1  Thank Robert K
    Response from Sebastien_Collin, Manager at Hotel l'ErmitageResponded 25 August 2014

    Dear guest, Thank you for taking time to share your comments about our hotel. We're pleased to see that you enjoyed your stay and we hope to have the chance to welcome you again. Regards, Sébastien Collin

    Reviewed 8 August 2014

    Just returned from Quebec City and stayed at Hotel l'Ermitage. We have been visiting Quebec City several times and stayed in different hotels.I must say that we were pleasantly surprised by this place. It is really an old house which has been beautifully restored. Location...More

    Thank tangueraMontreal
    Response from Sebastien_Collin, Manager at Hotel l'ErmitageResponded 11 August 2014

    Dear guest, Thank you for taking time to share your comment about our hotel. We are pleased to see that you enjoyed your stay Hoping to have the chance to welcome you again Regards, Sébastien Collin

    Reviewed 22 July 2014

    Found it weird to check in across the road then back to the hotel (think part of a chain) Location was good for old town and near the original walls. Room was a bit small for my liking but clean would have preferred to have...More

    1  Thank Steve S
    Response from Sebastien_Collin, Manager at Hotel l'ErmitageResponded 23 July 2014

    Dear guest, Thank you for taking time to share your comment about our hotel. As you mentioned, the check in must to be done at the front desk of the hotel Acadia, which is always open. In our 4 hotel, the hotel Ermitage is more...More

    Reviewed 16 July 2014

    If WiFi is important to you do not stay here. The rooms were clean and the location was good but the WiFi issue really soured our experience. They need to upgrade their WiFi big time. Our phones stayed connected for a min max and our...More

    1  Thank Ady27
    Response from Sebastien_Collin, Manager at Hotel l'ErmitageResponded 18 July 2014

    Dear guest, Thank you for taking time to share your comments about our hotel. I'm kind of surprised that you had had difficulties with the WI-FI, because I'm working in this building and I never have any problem of that kind. But we are really...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Multilingual Staff
    • Concierge
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Hot Tub
    Details
    • Hotel class
    • Hotel Style
    • #34 Family Hotel in Quebec City
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 10
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz and Hotwire so you can book your Hotel l'Ermitage reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Hotel L'Ermitage Quebec/Quebec City
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    Traveller (35)
    Room & Suite (9)
    Pool & Beach (1)
    Hotel & Grounds (36)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    24 June 2016|
    Answer
    Response from TommyBernier1 | Property representative |
    Yes, we do have an hot tub that is located in the main pavillon, the hotel Acadia. You can use it even if you are in the Ermitage pavillon.
    0
    Votes
    jonpaultaylor
    1 March 2016|
    AnswerShow all 2 answers
    Response from Robert M | Reviewed this property |
    Yes WiFi is available and free of charge.
    0
    Votes
    Kathy M
    13 June 2015|
    Answer
    Response from Sebastien_Collin | Property representative |
    Hello, Yes there is a parking available at a cost of 20$ plus taxes per night. There is also a valet service from 8 am to 8 pm ! Regards,
    0
    Votes
    Google Translation
    Room Tips
    "No elevator so keep that in mind. We had room on 2nd floor with tiny balcony but nice to be able to open the..."
    Read review
    "Stay low as stairs are tricky and not sure if there is an elevator"
    Read review
    "Perhaps a room on the second floor would have a view."
    Read review
    "Rooms 350 or 351. Spacious, nice city view."
    Read review
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