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This motel has a very nice pool and a lovely Jacuzzi (very relaxing after a hard-day sightseeing) – but it was quite unbelievable to return to find that our room service appeared to involved just 1) Making the bed 2) straightening the bath towels and...More
Date of stay: September 2018
Thank David B
Response from hotelchateauguay, Responsable de la réception at Hotel Motel Le ChateauguayResponded 1 November 2018
We are really sorry for the fact that your room was not cleaned during your stay ... For some unknown reason this has not been done. We offer indeed a continental breakfast. When the breakfast room is renovated we can offer more choices. It is...More
At first, I was hesitant to go to a motel, but this place did not disappoint. The staff is extremely friendly and accommodating. The rooms are quite clean as well. The indoor pool definitely has a lot of chlorine and but there are showers at...More
Date of stay: August 2018
Thank veronique f
Response from hotelchateauguay, Responsable de la réception at Hotel Motel Le ChateauguayResponded 24 August 2018
Thank you for your great note! More clients look at those comments to choose there hotel!
The continental breakfast was nice to have before we headed out on our road trip again. Nice service at reception and the kids enjoyed the pool. Room was clean and had been freshly updated with very tasteful decor.
Date of stay: July 2018
Response from hotelchateauguay, Responsable réception at Hotel Motel Le ChateauguayResponded 28 July 2018
Thank you for your good note and comment! We hope to see you again!
Hôtel Motel Le Châteauguay
Don't go to this place, I had a prepaid reservation and I arrived in the night of my check-in date and there was NO reception. It says on the door that the reception is closed during the night and opens only...More
Date of stay: May 2018
Thank Bergamo R
Response from hotelchateauguay, Responsable réception at Hotel Motel Le ChateauguayResponded 29 July 2018
We are sorry about that. The reception is only opened from 8 am to 11 am. There should be someone to answer, bot for some reason he didn't answer. In the morning the receptionnist canceled your reservation and booked it to an other client. Thank...More