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Hilton Quebec

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Hilton Quebec
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2,368 Reviews from our TripAdvisor Community

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Showing 1,810: English reviews
Mandeville, Louisiana
Level Contributor
178 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed yesterday NEW

The hotel is well located within easy walking distance of Old Quebec and the downtown area. The hotel itself is pretty average. Room had a great view of the city. As Diamond members we had access to the Executive Lounge. Food offerings were o. k. Unlike Europe, you have to pay for drinks in the lounge. Parking had a very... More 

Helpful?
Thank Nelson T
Houston, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

Hotel is located for walking to old quebec city weather permitting. The staff was friendly and helpful. I've stayed at this location both times for my trips for work. Rooms are clean and plenty of room and both had a fridge which was helpful.

Helpful?
Thank chele531
United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 days ago NEW

My wife and I were staying in this hotel for three nights right before the (US) Thanksgiving time. In my humble opinion, it doesn't quite live up to the TripAdvisor "luxury" label - so, it's fair to say that I was taken aback just a little... Everything looks and feels pretty much bare bones - including, but not limited to,... More 

Helpful?
Thank Stanislav V
Nackawic, Canada
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

We checked into our room and found it very smelly. We opened the window and when, after ten minutes or so, found no difference we called the front desk. They were very accommodating and put us in another room which had no odour. However, the furniture needed some work. The desk chair had uncomfortable arms that were tattered and nylon... More 

Helpful?
Thank Gail Q
1 review
Reviewed 1 week ago

Room had an amazing view of Old Quebec and the river. Was very noisy from traffic etc even though we were on the 20th floor. Front desk staff was rude and aloof on check in. Room was mediocre in element and design. Fitness centre change rooms were cold, smelly and filthy. Restaurants in hotel were very pricey so we chose... More 

Helpful?
Thank Grant B
Quebec, Canada
1 review
Reviewed 1 week ago

I took a group of high school students for three days to Quebec. Great experience at the hotel. Excellent value for the money! Very convenient location, great pool, great breakfast, easy parking of the small bus. No concerns at all.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank N7537LApeterb
Andreanne B, Front Office Assistant Manager at Hilton Quebec, responded to this review

Dear N7537LApeterb, Thank you for taking the time to write a review of your recent stay with us. We certainly appreciate all of your feedback. We are happy you were pleased with our accommodations. Thank you again for the kind words. We hope to see you the next time you visit. Andreanne Blanchette More 

Montreal, Canada
1 review
Reviewed 1 week ago

Thinking that as an HHonors member the breakfast was included , disappointed about not having it , pricey hotel , excellent location , concierge and housekeeping manager were awesome ... front desk missing to provide some info about a deposit on hold per day of stay , and no signals where to park your car by yourself letting you no... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank josuebenjaming
Andreanne B, Front Office Assistant Manager at Hilton Quebec, responded to this review

Dear josuebenjaming, I want to thank you for taking the time to share your comments about your stay at the Hilton Quebec. Your comments and opinions are crucial to making the hotel better for our guests. Rest assured they will be passed along to the appropriate departments. Sincerely, Andreanne Blanchette More 

California
Level Contributor
265 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 2 weeks ago

The Front desk was fantastic at Check in . As Hilton gold members we were given a room with a beautiful view which was very much appreciated and most off all was the bag of toiletries to fill in for us until our luggage arrived the next afternoon. The warm welcome made what had become a long night much nicer.... More 

Helpful?
Thank rsf4sail
Marie-Eve G, Front Office Manager at Hilton Quebec, responded to this review

Dear rsf4sail, Thank you for taking the time to write your great review about your stay at the Hilton Quebec. I am glad to read that our staff was fantastic! Your comment has already been passed on to our concierge Louis, you made his day. We hope to have the pleasure to welcome you again on your next visit. Best... More 

São Paulo, Brazil
1 review
Reviewed 2 weeks ago

During this stay, my wife and I used the hotel for the JCI Congress and after it, stayed 3 extra days to enjoy the lovely city of Quebec and the level of service and attention didnt'changed because the event was over, what shows that they don't serve better because of big groups, but for each costumer per se. Great service... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank junt165
Vincent M, Front Desk Supervisor at Hilton Quebec, responded to this review

Dear junt165, Thank you for your review. We are glad to read that you liked the service provided by our team members. Your support is extremely motivating. It is an honor for us to satisfy customers and it makes us strive to always do better. We would be glad to greet you once again. Best regards, Vincent Martel More 

1 review
Reviewed 2 weeks ago via mobile

Book a hotel a day in advance. It was pricy but that isn't a big deal. We arrive late from Montreal around midnight. Go inside to check in to find out that the 2 rooms that me and my colleague booked have been given to someone else and now they are sold out. Excuse was that it's just like airlines.... More 

Helpful?
Thank Arthur L
Marie-Eve G, Front Office Manager at Hilton Quebec, responded to this review

Dear Arthur L., Thank you for sharing your feedback regarding your last experience at our property. I sincerely apologize for not being able to accommodate you and your colleague because of the overbooking situation we were in on that night. I understand your frustration and I sincerely wish that it would not occur but unfortunately, overbooking is a common practice... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Now Offering Free WiFi!Choose the Hilton Quebec and explore the charm of Canada's oldest city. The hotels is just a 20-minute drive to Quebec International Airport and five minutes from the train and bus stations. Located steps from the cities top attractions and festivals. Close to the city's government and business attractions. Visit the Old Town to take in Quebec's culture and historical significance. Retire to a spacious guest room with free WiFi with gorgeous views of the St. Lawrence River and Old Quebec. Executive rooms provide exclusive access to the stunning Executive Lounge with complimentary continental breakfast in the morning and hors d'oeuvres and drinks in the evening. Work out in our modern fitness center, swim laps in the heated outdoor pool or enjoy a meal at the Allegro Restaurant. ... more   less 

Additional Information about Hilton Quebec

Address: 1100 Rene Levesque East, Quebec City, Quebec G1R 5V2, Canada
Region: Canada > Quebec > Quebec City
Price Range: $122 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Quebec 4*
Number of rooms: 571
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Orbitz, Priceline, HotelsforEveryone, Travelocity, Odigeo and Jetsetter so you can book your Hilton Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Quebec Hotel Quebec City
Hilton Quebec City
Hilton Hotel Quebec City
Hilton Quebec Quebec City
Hotel Style:
#9 Luxury Hotel in Quebec City
#25 Business Hotel in Quebec City
#30 Family Hotel in Quebec City
#38 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Quebec staff and other travellers.
36 questions
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Davie, Florida
South Hadley, Massachusetts, United States
over a year ago
Ann Arbor, Michigan
1 month ago

See all questions (36)

Questions? Get answers from Hilton Quebec staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms give you the best view of the area”
 of 5 bubbles chele531, 29 Nov 2016 | Read review
“Perhaps ask if the room has been updated.”
 of 5 bubbles 306gailq, 28 Nov 2016 | Read review
“Great views on the north side but noisy even on high floors.”
 of 5 bubbles 260grantb, 24 Nov 2016 | Read review
“HIgh floor and ask for a River View”
 of 5 bubbles rsf4sail, 19 Nov 2016 | Read review
“Pay extra and get view of Old Québec on a higher floor”
 of 5 bubbles JDAMR69, 9 Nov 2016 | Read review
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