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Hotel de Glace

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1 room 2 adults 0 children
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Hotel de Glace
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464 Reviews from our TripAdvisor Community

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Showing 353: English reviews
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Broadbeach, Australia
Reviewed 4 days ago NEW

The experience itself is fantastic, sleeping in an ice hotel is a one of a kind experience and it was awesome. However the hotel has just changed to be part of a different hotel and nobody really knows whats going on. Any question we had reception would tell us they could not help us as the two hotels were completely...

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Helpful?
Thank Samantha M
Valcartier, Front Office Manager at Hotel de Glace, responded to this review

I Just read your comments. First of all, I’d like to thank you for taking a part of your time to talk about the experience you had. All the comments we have helps us creating a difference that makes us improve day after day.I will see to find solutions so that we can make sure our service is outstanding.

Brisbane, Australia
Reviewed 2 weeks ago via mobile

What an amazing place to visit. This one one of the places that the wife wanted to visit and was high on her list of things to do. Glad we did it. We booked the earliest time we could which was opening time, glad we did. We got to walk around around for a bit before coming back for the...

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Helpful?
Thank Ginges_revenge
Valcartier, General Manager at Hotel de Glace, responded to this review

We are very happy to read that you loved your experience. Each year, the Ice Hotel reviews its architecture. You are welcome for next winter. See you this summer.

Reviewed 3 weeks ago

Always wanted to sleep in an ice hotel so we now have. We had blizzard in night time but nighttime the whole experience with outdoor Jacuzzi and sauna was fantastic. The hotel and wedding chapel are something else to see and are amazing. I expected to be cold at night and got in my sleeping bag all dressed only to...

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Helpful?
Thank Jinali Z
Valcartier, Front Office Manager at Hotel de Glace, responded to this review

Jinali, Thank you for this 5 stars! To see that you loved your experience in this wonderful hotel makes us happy. We see ourselves this summer in our outdoor aqua park in order to live beautiful family adventures.

Wichita Falls, Texas
Reviewed 3 weeks ago

This place is awesome. Went with high school group. Had a great tour guide. The walk was long from the entry to the hotel. It is amazing how inside is warm compared to outside. Great works of art made out of the snow. I loved the chapel and can only imagine how wonderful a wedding would be there. The rooms...

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Helpful?
Thank rondaholler
Valcartier, Front Office Manager at Hotel de Glace, responded to this review

WOW, 5 stars! We are so happy to read you and see that you enjoy your visit. Wish we can see you this summer to live other exeperience with the outdoor parc.

Las Vegas, Nevada
Reviewed 3 weeks ago

A great experience for everyone. I went with my wife and 10 year old son and stayed in the Santa themed suite, room 42. The room was great with two queen beds, the arctic sleeping bags were warm and we had no problem sleeping - my son wanted to go back for another night. I slept in jeans and a...

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Helpful?
Thank Jbshkg
Valcartier, Front Office Manager at Hotel de Glace, responded to this review

We are so glad to read that you loved our wonderful hotel. The room of santa claus is really magical ... A big thank you for your visit. We meet again this summer in our outdoor water park:)

Uxbridge, Canada
Reviewed 5 weeks ago

We did a bus tour from old Quebec City...we left at 12:30 and 40 minutes later we arrived at the ice hotel. We spent 1 1/2 hours exploring then back to old Quebec...enough time to see everything. The structures and especially the magnificent ice sculptures were very impressive. It's incredible how this work of art gets rebuilt every winter by...

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Helpful?
Thank Gillandjp
Valcartier, Front Office Manager at Hotel de Glace, responded to this review

Happy to read that you like this!

Doylestown, Pennsylvania, United States
Reviewed 16 March 2017

Went ice skating during my stay. The weather was snowing all day and the path was not clear. Very difficult to skate on. The young girl at the desk to rent skates spoke very little English. She made me hand over my license to rent the skates. When I returned the skates I forgot all about the license and the...

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Helpful?
Thank Foxbite2
Valcartier, Front Office Manager at Hotel de Glace, responded to this review

I Just read your comments. First of all, I’d like to thank you for taking a part of your time to talk about the experience you had. All the comments we have helps us creating a difference that makes us improve day after day.I will see to find solutions so that we can make sure our service is outstanding.

Toronto, Canada
Reviewed 9 March 2017

I went with a group of friends to the Ice Hotel and it was incredible. Although they change every year the theme of the hotel, this year was impressive. The hotel has a bar, church, and rooms for people to stay overnight. I didn't stay at the hotel, but I visited the rooms and had a couple of drinks at...

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Helpful?
Thank Augusto A
Valcartier, Front Office Manager at Hotel de Glace, responded to this review

I'm glad to read that you enjoyed your experience. See you soon!

NY
Reviewed 3 March 2017

We didn't actually stay here, we only toured it. And it was fun, if a bit cheesy. It was cool to learn how they construct the hotel, a bit of history and other tidbits. It was also really fun visiting the ice hotel guest rooms. This year it's on the grounds of the huge Valcartier winter park/hotel, which is very...

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Helpful?
Thank Sapphire99
Valcartier, Front Office Manager at Hotel de Glace, responded to this review

Happy to read that you enjoyed the experience. See you soon!

Montreal, Canada
Reviewed 2 March 2017 via mobile

I should have visited this place at least once and I'm so glad I did it, it was a part of my day trip and spent half a day there, it's unbelievable how they make this hotel from scratch every year for just 3 months and it's great to support them by visiting if not staying there ... each room...

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1Thank NassimKitty
Valcartier, Front Office Manager at Hotel de Glace, responded to this review

Your comments are much appreciated. A big thank you. See you soon!

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Amenities

Highlights
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Located at only 10 minutes from Québec City, the Hotel de Glace is open from January until March. Enter a magical world where snow and ice are transformed into fabulous decors. Come to live a magical night in one of the 36 rooms and suites. Enjoy a cocktail and relax in the exterior hot tubs and sauna. The Hôtel de Glace is a must see attraction to be discovered in family, in couple or between friends this winter! ... more   less 

Additional Information about Hotel de Glace

Address: 9530, rue de la Faune, Quebec City, Quebec G1G 5H9, Canada
Region: Canada > Quebec > Quebec City
Price Range: $593 - $671 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel de Glace 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
De Glace Hotel
Ice Hotel Quebec
Ice Canada Hotel
Ice Hotel Canada
Ice Hotel Montreal
Hotel De Glace Quebec/Quebec City
Hotel Style:
#18 Family Hotel in Quebec City
#41 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel de Glace staff and other travellers.
19 questions
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Questions? Get answers from Hotel de Glace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get theme room”
jinaliz, 3 Apr 2017 | Read review
“Dress warm, print out the handout from their website on attire”
rondaholler, 30 Mar 2017 | Read review
“Get room with a fireplace”
PourJF, 24 Feb 2017 | Read review
“Choose a themed room, but no need for a fireplace (they don't provide heat and only are lit for 1h).”
, 21 Feb 2017 | Read review
“One with a fireplace”
solstice4, 19 Feb 2017 | Read review
5 of 5