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L'Hotel Quebec

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379 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Reviewed yesterday NEWvia mobile

We came to this hotel on a Wednesday and it was great for kids and adults to relax and have a good time. Then came Friday. It was crazy, no spots to sit and it was a madhouse! That was terrible! Other than that it was a great hotel with a good restaurant and pool area. You just have to...

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Helpful?
Thank Freeze I
Croydon, United Kingdom
Reviewed 25 February 2017

Stayed her for 10 days in Feb. Very pleasant, rooms are very nice, as is the shower room. Very comfortable, but tiled floor, not to everyone`s liking. very comfortable bed. Hotel bar, is a little disconnected from the main reception, but adequate. Breakfast time was busy with a huge selection to chose from. if you cannot find something that you...

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Helpful?
Thank jimbobwillis6
Les_Hotels_JARO, Responsable des relations clients at L'Hotel Quebec, responded to this review

Dear jimbobwillis6, Thank you for staying at L'Hôtel Québec and for taking the time to write a review. We are pleased that you enjoyed the comfort of your room, the food of the restaurant Le 10Vagues, the hot tub and the quality of service offered by our team. We hope to welcome you again on your next stay in Quebec...

Cobourg, Canada
Reviewed 24 February 2017 via mobile

The indoor pool, splash pad, play structure and arcade are a big hit with the kids. The garden view/ poolside balcony rooms are nice for winter stays. You almost think that you are staying in a tropical climate while sitting on the balcony. Rooms are somewhat clean but not perfect. Housekeeping does the bare minimum while servicing rooms. Restaurant is...

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Helpful?
Thank DSE3027
Les_Hotels_JARO, Responsable des relations clients at L'Hotel Quebec, responded to this review

Dear DSE3027, Thank you for having stayed at L'Hôtel Québec and to have written your opinion. We are pleased that you enjoyed our indoor pool, the 7-story game structure as well as your hotel room. If you notice a problem with the cleanliness of your room, we recommend that you call the front desk of the hotel. They are responsible...

Gatineau, Canada
Reviewed 6 January 2017

We stayed in this hotel, last November with my husband and kids (3 and 8). Is a perfect place for families with kids. Have a lot of activities for kids like cinema, make-up, superheros and character, big interior waterpark with a indor park, arcade games. Just no have enough time to enjoy everything. The staying was good. Rooms are spacious,...

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Helpful?
Thank Carito2979
Les_Hotels_JARO, Responsable relations clients at L'Hotel Quebec, responded to this review

Dear Carolina Q, Thank you for staying at L'Hôtel Québec and for taking the time to write a review. We are pleased that you enjoyed the long list of activities and entertainment available. Indeed, many restaurants and shopping centers are located on the same street as our hotel. Although you did not like the pizza of the restaurant Le 10Vagues,...

Laval, Canada
Reviewed 3 January 2017

We checked into L'hotel Quebec the 31st of December for 2 nights. We had booked a exterior suite with balcony. As we entered the room there was no balcony, the room was very small (pics look much bigger) and VERY COLD. We asked the front desk to check the windows because there was water leaking from outside into the room...

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Helpful?
Thank anaism412
Les_Hotels_JARO, Responsable des relations clients at L'Hotel Quebec, responded to this review

Dear anaism412, Thank you for staying at L'Hôtel Québec and for taking the time to write a review. We are sad to read your review since it does not reflect the experience guests know about our hotel. The pictures of hotel rooms and suites that are posted on our official website are not altered: the dimensions shown are real. During...

Burlington, Canada
Reviewed 3 January 2017

They ran out of pillows... we were 4 in a room and they only had 2 pillows "because the hotel was full". They offered pillow cases for the hard and uncomfortable decoratiVe pilows! Day 2, towels all piled up on sink countered, beds not made. Asked for 4 pillows to add to our 2. They said they would do their...

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Helpful?
2Thank MCL_Evans1151
Les_Hotels_JARO, Responsable des relations clients at L'Hotel Quebec, responded to this review

Dear MCL_Evans1151, Thank you for staying at L'Hôtel Québec and for taking the time to write a review. We understand your disappointment, but we are sad to read that it made you feel that your stay is worth only one star. L'Hôtel Québec has been sold out every night of the holiday season. This creates an exceptional situation where our...

Reviewed 3 December 2016 via mobile

I booked this hotel same day as I was in Quebec City on business. The room was decent, the WiFi was good, and though I didn't use the pool area it looked very welcoming to children. I had breakfast in the restaurant in the hotel and it was OK but the portions were a little small for the price. I...

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Helpful?
Thank Skweezman
Les_Hotels_JARO, Responsable relations clients at L'Hotel Quebec, responded to this review

Dear Skweezman, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are glad you enjoyed your stay. Exceptionally, our maintenance team may have to make minor repairs. Since we are a hotel and a restaurant with a large volume of clientele, it is difficult to have a time when there are no...

Reviewed 22 November 2016

This is an ideal place for a quick getaway with the kids. We had no idea what to expect and were so surprised by all the activities geared for children. Nail painting, treasure hunts, movies, arcades, characters... so much to do. You really never have to leave the hotel - which can be challenging when you want to actually see...

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Thank AngelusCRUE
Les_Hotels_JARO, Responsable relations clients at L'Hotel Quebec, responded to this review

Dear AngelusCRUE, Thank you for staying at L'Hôtel Québec and for taking the time to write a review. We are pleased that you enjoyed the many activities organized for children. We would like to make a correction to your comment: outside of the periods when the children are in holiday, L'Hôtel Québec is mainly frequented by business guests because we...

Montréal, Québec
Reviewed 14 October 2016

We stayed for one night in October.... Even if I knew this hotel caters to families, I was a little overwhelmed with the amount of kids when I checked in (I am a mom of 2). The room was decent, it was child proof and the fact the two kids had their own bedroom was welcomed.... The murphy bed in...

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Helpful?
Thank Gennie L l
Les_Hotels_JARO, Responsable relations clients at L'Hotel Quebec, responded to this review

Dear Gennie L l, Thank you for having stayed at L'Hôtel Québec and for taking the time to write a review. We are glad you enjoyed our hotel rooms adapted for children, their comfort, our water park, our activities, our team and the breakfasts of Le 10Vagues restaurant. If you want to save on your stay, we invite you to...

London, United Kingdom
Reviewed 11 October 2016 via mobile

I stayed with my family for 3 nights...it was fantastic experience...v.clean room, professional stuff, always ready to fulfil our requests ...as it was thanks giving holidays, the hotel kept it so entertaining for their guests with daily show for kids, the clown, taking pics with famous characters, acrobat show over the pool....their daily breakfast buffet was nice, buffet dinner was...

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Helpful?
Thank Wael E
Les_Hotels_JARO, Responsable relations clients at L'Hotel Quebec, responded to this review

Dear Wael E, Thank you for having stayed at L'Hôtel Québec and for taking the time to write a review. We are pleased that your family has enjoyed the activities, entertainment, cleanliness of our hotel rooms and our team. Tip: visit our official website to sign up for our newsletter to receive offers and packages to help you plan your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located at the city entrance through the bridges, within close proximity to Sainte-Foy's shopping centres - Laurier Québec, Place de la Cité and Place Ste-Foy - and only 10 minutes away by car from downtown Quebec City, L'Hôtel Québec is the city's top vacation destination. Thanks to its 204 rooms - some of which are equipped with baby cribs - its swimming pool featuring water games, its seven-story playground, its kids' playroom, its family restaurant Le 10Vagues as well as its many activities and shows presented on weekends, L'Hôtel Québec offers the ultimate getaway experience to families. For your greatest enjoyment, a wellness centre and a free indoor and outdoor parking lot are also available on site. ... more   less 

Additional Information about L'Hotel Quebec

Address: 3115, avenue des Hotels, Quebec City, Quebec G1W 3Z6, Canada
Region: Canada > Quebec > Quebec City
Price Range: $137 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Hotel Quebec 4*
Number of rooms: 204
Reservation Options:
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Also Known As:
l`Hotel Quebec Hotel Quebec City
l Hotel Sainte Foy
L'Hotel Quebec Quebec City
Hotel Style:
#8 Spa Hotel in Quebec City
#12 Luxury Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from L'Hotel Quebec staff and other travellers.
5 questions
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Questions? Get answers from L'Hotel Quebec staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the opposite side of the pool are more quiet. Next to the parking lot. Jardin view rooms are beautiful next to the pool but noisy.”
Carito2979, 5 Jan 2017 | Read review
“Not recommending this hotel or any specific room.”
anaism412, 3 Jan 2017 | Read review
“Choose non-pool facing rooms for a quieter stay.”
AngelusCRUE, 21 Nov 2016 | Read review
“ask for a room on the 3rd foor”
GennieLl, 13 Oct 2016 | Read review
“Even though we had a room at the back, with not a great view, it was very quiet.”
Scoobysoosie, 17 Aug 2016 | Read review
5 of 5