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Hotel Le Bonne Entente

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Hotel Le Bonne Entente, an elegant five-star, four-diamond located in the Business District, allows you to discover Quebec City and major attractions. The hotel will enchant you with its gardens, beautifully landscaped, swimming pool, fitness, jacuzzi open year round and Amerispa. The hotel is only 5 minutes from the airport, near Old Quebec City, and within close proximity to the museum, theatre, golf La Tempête, and skiing. Shuttle service available, reservation is necessary, contact reception for schedule and rates.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Spa
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Bar/Lounge
Public Wifi
Hot Tub
Conference Facilities
Non-Smoking Hotel
Heated pool
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Accessible rooms
Good to know
HOTEL STYLE
Park View
Residential Neighbourhood
HOTEL CLASS
Hotel links
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Reviews & more
850Reviews
722Photos
17Q+A
75Room tips
Traveller rating
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  • 20
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Checkin took 15 minutes with a female trainee left alone by her supervisor. Checkout the same and became very messy with a male trainee. A single receptionist (trainees!) during rush hours ist just not good enough. Parking overnight is $15 for guests - too high! Staff was remarka
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Response from Christine_Ging, Directeur général at Hotel Le Bonne Entente
Responded 2 days ago
Dear guest, Thank you very much for your stay and thank you for taking the time to share your experience. Please know your comments are much appreciated and help us to always improve our service. You are absolutely right and I apologize for this unfortunate situation. Yes, we do have new employees, but it is our responsability to correctly train them and support them during their training period. Be assured that I will follow-up on this situation to make sure it does not happen again and to make sure our employee are properly supervise ! We hope to have the change to welcoming you again at the BE. Best wishes for the Holidays. Best regards. Alain April
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If you want to enjoy a relaxed, high quality hotel that is far enough from the noise, yet close enough to access the local sights easily, this is your place. Very polished service with lovely country like surroundings and a variety of themed rooms that should appeal to most budg
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Response from Christine_Ging, Directeur général at Hotel Le Bonne Entente
Responded 2 days ago
Dear guest, Thank you very much for your stay and for sharing your experience. We are looking forward to welcoming you again in a near future. Thank you for your fidelity ! Best regards. Alain April
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Our room was really 2 rooms. We had a den living room with a big screen tv (we did not use it) and a bedroom. Both rooms were very spacious. The bathroom shower had 4 water nozzles on each side and an overhead shower. IN fact I could not get it to work properly and nearly scalded
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Response from Christine_Ging, Guest Relations Manager at Hotel Le Bonne Entente
Responded 4 weeks ago
Dear guest, Thank you very much for your stay and for sharing your experience. We are looking forward to welcoming you again. Best regards.
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Getting to travel multiple times a year to Quebec City for business and enjoying one of my favourite cities in Canada has always been a blessing for me. On this trip I attended an event and the host put us up at the Bonne Entente. This hotel is rated five starts ? The rooms are l
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Response from Christine_Ging, Guest Relations Manager at Hotel Le Bonne Entente
Responded 4 weeks ago
Dear guest, Thank you for sharing your experience and for your comments. They are much appreciated and help us to always improve our service. We hope to have the chance to welcoming you again, please contact me directly for a reservation: Christine Gingras cgingras@lebonneentente.com. We have many different types of rooms, with different showers and close to elevators. It will be my pleasure to look for the best option for you. Best regards.
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I’ve stayed in many nice hotels and there are few things I dislike more than hotel food at the banquet level. I spent 2 days in a business conference and all meals were top shelf for this large group. Service was great and rooms were comfortable. Nice spa and friendly service. Go
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Response from Christine_Ging, Guest Relations Manager at Hotel Le Bonne Entente
Responded 4 weeks ago
Dear guest, Thank you very much for sharing your experience. We are very happy you enjoyed your stay with us. We will share your comments with our employees because they are the reason of our success. Positive comments like yours give us energy to continue our mission, which is to offer our customers a service that exceeds its own expectations. We are looking forward to welcoming you again. Best regards.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Le Bonne Entente
The Business Room at the Hotel Le Bonne Entente
Professional photo exclusively commissioned by TripAdvisorHotel Le Bonne Entente
The Terzo King Room at the Hotel Le Bonne Entente
Photo provided by managementHotel Le Bonne Entente
Jardins
Cocooning room bath
Previous
Is the trip advisor price quoted in US or CAD dollars on this website?
I'd say CDN dollars but you can call the hotel. They speak English.
0 votes
How close are you to old Quebec City and major tourist attractions? Would we be able to walk to destinations? Thanks
It's about 15 km (8 mi) to downtown and old city. I find it useful to look with google maps when travelling go cities unknown to me. You can always use public transport which is reasonable and will avoid parking headaches. Enjoy Quebec City!!
1 vote
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Can you walk to Old Quebec City
Good day, we are a-15 minute drive to Old Quebec. We are close enough to the main attractions so it's worth the drive and far enough to enjoy the serenity and our natural environment to make you feel like you are elsewhere. Many options to go to Old Quebec. Taxi for around $30, bus upfront, $3 for a-30-35 min ride or our shuttle service upon reservation and availability for $7. In high season, it's every hour, so I do not understand the person saying we use a company as we have 2 shuttles running in peak time, both with our logo company ?! Regards
0 votes
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How close are you to the airport. Do you have airport courtesy service? If not how much is it to the airport? Is breakfast included,
Thank you all for your great feedbacks. You are quicker than I am this week, I apologise for the delay. It is right, airport is 7 km away, We do offer shuttle service upon reservation and breakfast may be included, simply ask our reservation team and they will guide you through making sure everything is at your convenience. Looking forward to welcoming you at the Bonne Entente. Regards, Alain
0 votes
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Hi, I was wondering what the pool hours are for the month of August?
We stayed post cruise so did not see or do pool to answer your question - sorry.
0 votes
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Previous
"We were in the urbna section of the min building this is convenient to restuarant and spa and was good in the rainy weather we haad"
"A place can guarantee unwanted surprises"
"We stayed on the 3rd floor and this area was not updated like some of the other rooms"
"Urbaine rooms were up to date."
"my room was good, it was a long walk to it, I lost a few pounds walking to it. LOL"
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PRICE RANGE
USD 109 - USD 245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau bonne entente hotel quebec citychateau bonne entente sainte foy
LOCATION
CanadaQuebecQuebec City
NUMBER OF ROOMS
160
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