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BEST WESTERN PLUS City Centre/Centre-Ville

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BEST WESTERN PLUS City Centre\/Centre-Ville
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1,251 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS City Centre/Centre-Ville
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Showing 904: English reviews
Reviewed 5 November 2014

SWIMMERS BEWARE! We were booked into the Best Western City Centre in Quebec and used the pool area. It was wet and very slippery, and there was no attendant there. Despite being very cautious, my wife slipped, hit her head on the pool deck and ended up going to the hospital for the night. It could have been much worse...

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Helpful?
1Thank ES W
Marie-Eve C, Responsable relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, First, we would like to thank you for your comments regarding our pool. We understand you have been able to voice your comments and concerned regarding our pool to all possible level of Best Western Management including Best Western International Operation Team. We thank you for bringing your concerns to our attention since it is one of many ways...

Surrey, Canada
Reviewed 4 November 2014

We believe this is the most outstanding best western hotel we have used over the years. Its location, facility, staff and price was the best. They really made you feel welcome and the rooms were large and well apportioned. Would recommend this facility for anyone visiting the touristy parts of Quebec City. Restaurant down stairs was reasonable and great food....

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Thank Robj1950
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. It is always gratifying to know that our performance was effective and appreciated. I am very happy to read that you “believe this is the most outstanding best western hotel we have used...

Reviewed 4 November 2014

This is a great hotel with a great location. Convenient to everything. Comfortable beds I didn't want to get out of and rooms were clean and had all the amenities required. Stayed in the business class rooms where I even had robes! Cozy. Staff was very friendly valet was convenient and pool was an option but we never used. Convenient...

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Helpful?
Thank LoisLevar
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for such a positive review about your recent stay at the Best Western Plus City Centre Quebec. We are glad to know that you enjoyed being upgraded to one of our business class room. Actually, when the availability permits it, we like to upgrade guests to either business class rooms or executive class rooms. Pleasing guests is...

Reviewed 4 November 2014

Warm, welcoming, nice. New construction going on across the street, will be fine, soon. The worst of the construction is long gone. Close to everything, but far enough out to be away from the high cost of "upper town". Highly recommend. Pool is gorgeous.

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Helpful?
1Thank nobodyhomenow
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. It is always gratifying to know that our performance was effective and appreciated. I am grateful that you let us know of your satisfaction. I am passing on your comments, knowing that it...

Irving
Reviewed 2 November 2014

First time in Quebec City and had no idea where to stay perfect location and hotel was excellent close to a lot of places to eat and do. Would definitely recommend to others that are first timers to the city

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Helpful?
Thank Russell C
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. It is always gratifying to know that our performance was effective and appreciated. I am grateful that you let us know of your satisfaction. I am passing on your comments, knowing that it...

Reviewed 1 November 2014 via mobile

Very congenial group of service staff all the way around......price is as good as you get......rooms agree clean, nice size, everything works in the room.....maid service was professional and efficient. ...restaurant downstairs was tremendous, from a lively wait staff, to the brunch that had it all....including French toast with a maple syrup sauce I couldn't get enough of....this is the...

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Helpful?
Thank Jace57
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I sincerely appreciate the time you took to share all of those with us. As a matter of fact, the importance of a clean and well-maintained hotel has become the number one priority for guests, just like you. We take several steps to...

toronto
Reviewed 27 October 2014 via mobile

The hotel was quite nice but way overpriced. For the price of one night in this hotel in a regular room we could have had a non view room in Chateau Frontenac. Wish we knew this first. There is no breakfast included in the price either but you can of course order it. It was about Half hour walk uphill...

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Helpful?
Thank vacationqueen82
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. Your feedback is very much appreciated and I can assure you that we use this information wisely to do everything possible to create an enjoyable experience for each of our guests. We are more and more observing a trend in tourism industry: people...

Toronto, Canada
Reviewed 25 October 2014

Old Quebec is about a 15 minute walk, which for us was perfectly fine. We stayed here for 3 nights over the Thanksgiving long weekend and got a room with two queen beds. I must say that it was very comfortable and at a good price point. We chose this hotel because it also has a gym - but from...

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Helpful?
Thank CrisAlexandra
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you for such a positive review about your recent stay at the Best Western Plus City Centre Quebec. We effectively have 3 rooms categories, all offering the same level of quality, cleanliness and standard high quality natural memory foam mattresses, mp3/ipod compatible radio-clock, synthetic duvet comforter to name only a few. However, Business Class and Executive categories offer...

Halifax, Canada
Reviewed 25 October 2014

Great location for old Quebec. Options for breakfast was helpful - either a cafe or restaurant. Room very comfortable and staff helpful. We were able to walk to old Quebec under 20 minutes and all downhill. There was construction on one side of hotel but did not hear anything.

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Helpful?
Thank maryna20
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. It is always gratifying to know that our performance was effective and appreciated. I am grateful that you let us know of your satisfaction. I appreciate that you mentioned we are not located...

Toronto, Canada
Reviewed 18 October 2014

This hotel is located a 15-20 minute walk from the old town. It is located in the area of Saint Roch which is in itself a great area with much better restaurants and patisseries than the old town - at a much better price too! The hotel itself is dated from the outside but modern inside and all the staff...

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Helpful?
1Thank heldo99
Marie-Eve C, Guest Relations Manager at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Bonjour! Thank you very much for taking the time to post your comments concerning your recent stay with us at the Best Western Plus City Center Quebec. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to always improve ourselves and create enjoyable experiences for each of our guests....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy 4-stars accommodation at this Quebec City hotel when visiting this charming and historic city. Located in the heart of the Quebec City business community and easily accessible from main highways, the Best Western Plus City Centre/Centre-Ville is an ideal choice for business or leisure travelers. Located a short distance from the Old City, cruise ship terminal and Plains of Abraham, this Quebec City hotel offers easy access to the Videotron Centre, the Museum of Civilization, the Quebec Convention Center and the Quebec Fine Arts Museum. Guests staying at the hotel will be close to all of the entertainment and major happening of Quebec City. ... more   less 

Additional Information about BEST WESTERN PLUS City Centre/Centre-Ville

Address: 330 rue de la Couronne, Quebec City, Quebec G1K 6E6, Canada
Region: Canada > Quebec > Quebec City
Price Range: $82 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS City Centre/Centre-Ville 3.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Hotel Style:
#2 Green Hotel in Quebec City
#30 Business Hotel in Quebec City
#38 Family Hotel in Quebec City
#45 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS City Centre/Centre-Ville staff and other travellers.
14 questions
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New Brunswick, Canada
Halifax, Nova Scotia, Canada
over a year ago
Oakville, Canada
3 months ago

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Questions? Get answers from BEST WESTERN PLUS City Centre/Centre-Ville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My 1st room was on th ground level, noisy, i asked to be moved and the rest is excellent. Big rooms.”
 of 5 bubbles 645daviem, 22 Mar 2017 | Read review
“We had main floor street front, handy to pool and hot tub area.”
 of 5 bubbles MustangFun, 16 Feb 2017 | Read review
“switch off heater and fridge for a better night. upper floor might get less street noise”
 of 5 bubbles earthflyers, 8 Feb 2017 | Read review
“Would suggest making sure you get a room with an external window as some look on to an internal part of the hotel and lack privacy”
 of 5 bubbles biggles51, 7 Feb 2017 | Read review
“best view at room”
 of 5 bubbles davidvennesland, 13 Nov 2016 | Read review
5 of 5