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BEST WESTERN PLUS City Centre/Centre-Ville

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1,194 Reviews from our TripAdvisor Community

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Showing 875: English reviews
Reviewed 2 days ago NEWvia mobile

We stayed for 3 nights here during our honeymoon travels. We had a spacious, clean and nice room with a very kind honeymoon treatment, which was complimentary. The hotel is ideally located to explore the city and has lots of bars, restaurants and shops within walking distance. We would absolutely recomment it again. The only reason to only give 4...

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Helpful?
Thank Ramona M
Montgomery Village, Maryland
Reviewed 4 days ago NEWvia mobile

The best thing was really nice staff in front desk. Everyone was great but I would like to say thanks to Anthony who helped us. As a local residents he gave many worthy information to travellers and because it we had enjoyed our time specially in restaurant. Bath stuff- soap, shampoo, Lotion are really good quality and also in quantities...

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Helpful?
Thank michelle L
Burlington, Vermont
Reviewed 1 week ago NEW

(This review will be written by my 9 year old) I think this hotel was great!!! There is a really nice cafe downstairs,so when you wake up you can just walk down and get a coffee and a croissant.($) It has a really nice pool. It's fairly cold and shallow but it's nice to just relax in. Also there's a...

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Helpful?
Thank momdemax
JeanPGagne, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Dear momdemax, I would first of all like to thank you, on behalf of the entire Best Western PLUS City Centre team, for this most flattering and complete review of your recent stay with us. Your inputs are as valuable for us as they are to the TripAdvisor community, as they provide useful information on the product we offer and...

Northboro, United States
Reviewed 2 weeks ago

In walking distance to Old Quebec. Very friendly staff. My only complaint was that, due to the fact I used my points on the stay, the hotel did not cover our breakfast. I really think if you earned points then it should cover a full stay. Best Western normally always covers breakfast. Overall was a great experience though.

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Helpful?
Thank Valerie M
JeanPGagne, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Dear Valerie M, I wish to thank you for reviewing your experience with us in such a detailed way. We value any comment we can get from our guests, as they provide us with the necessary tools in order to identify which aspect of our product needs improvements and which we should draw inspiration from. First and foremost, I would...

Calgary, Canada
Reviewed 2 weeks ago

My assistant booked me here for a business trip and boy was I upset when I got my bill at the end of the stay. I stayed 7 days, and I had 4 different rates on the bill. I had nights at $140, 175, 200 and 250+ on the weekend. Never experienced that anywhere else. The front desk had nothing...

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Helpful?
Thank Marty_from_the_North
JeanPGagne, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Dear Marty_from_the_North, thank you for your comment on your recent stay with us, and I would like to apologize, on behalf of the entire team here at Best Western PLUS City Centre, for not having exceeded your expectations. Concerning your comment on the different rates, it is in no way unique to our property, as many hotels around the world...

Toronto, Canada
Reviewed 3 weeks ago

The hotel is OK, no complaints about location, very satisfied with staff with no complaints about any one with whom we interacted, quite surprised at the $24 per night for parking (was offered a lower price inside the old city).

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Helpful?
Thank jacquelinebQ6419FV
JeanPGagne, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Dear jacquelineb, we would like to thank you for commenting on your latest stay here at Best Western PLUS City Centre to the benefits of the entire TripAdvisor Community. We are always looking for ways to better ourselves, and your comments are the first step towards achieving that goal. Guest service been one of our top priority here at Best...

Vancouver, Canada
Reviewed 3 weeks ago

i went to best... no parking chek in was good food was good wen i went to my room it was great one time the elevator was out of orter the elevator did not go up but it was great near to suff great stay

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Helpful?
Thank David V
JeanPGagne, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Dear David V, it is a pleasure to read that you enjoyed your stay here at Best Western PLUS City Centre Quebec, and thank you for taking a few minutes to share your experience with the TripAdvisor community. First and foremost, I must apologize for the fact that one of our two elevators went down during your stay, and I...

Riverview, Canada
Reviewed 3 weeks ago via mobile

Just needed a stay over during a long drive road trip. The price of this hotel made up for the parking cost ($24). This parking option was a little higher but worth not walking 5 mins in cold for $7 cheaper. Clean room, great location, all amenities you need for a one night stay.

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Helpful?
Thank DATK1994
JeanPGagne, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Dear DATK1994, it is a pleasure to read that your stay at Best Western PLUS City Centre was enhanced by the affordable price, and that the product we offer is up to the high standards of excellence we are thriving to achieve for our customers. Indeed, low rates can be obtained throughout the year, whether via our front desk staff,...

UK
Reviewed 3 weeks ago

We had a lovely room, with a large, comfortable bed. We were given 2 for 1 vouchers for the bar between 5-7 and very much enjoyed sitting in their with a drink. The hotel is in a good location, about 15-20 min walk from the old town. Would definitely return.

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Helpful?
Thank JohnBeds
JeanPGagne, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Dear JohnBeds, may I join my voice to those of my colleagues in order to thank you for this kind and helpful review, especially for the perfect note of 5/5. We always want to know what issue needs to be address, but we will settle for praise and compliments this time. First, we do indeed have comfortable rooms with deluxe...

Berlin, Germany
Reviewed 4 weeks ago via mobile

A family operated business. You can feel and see the personal touch. Staff is very attentive. Rooms are individually decorated. Reasonable parking nearby. All major attractions within easy walking distance.

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Helpful?
Thank ZS-MOW
JeanPGagne, Responsable relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review

Thank you for your great rating and comments concerning our Best Western Plus property in Quebec City, especially our perfect location for the price! Indeed, we are a hotel located downtown Quebec City, only 20 minutes walking distance from the Old Quebec wall and touristic area. We are very proud to be a hotel in Quebec with great customer service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy 4-stars accommodation at this Quebec City hotel when visiting this charming and historic city. Located in the heart of the Quebec City business community and easily accessible from main highways, the Best Western Plus City Centre/Centre-Ville is an ideal choice for business or leisure travelers. Located a short distance from the Old City, cruise ship terminal and Plains of Abraham, this Quebec City hotel offers easy access to the Videotron Centre, the Museum of Civilization, the Quebec Convention Center and the Quebec Fine Arts Museum. Guests staying at the hotel will be close to all of the entertainment and major happening of Quebec City. ... more   less 

Additional Information about BEST WESTERN PLUS City Centre/Centre-Ville

Address: 330 rue de la Couronne, Quebec City, Quebec G1K 6E6, Canada
Region: Canada > Quebec > Quebec City
Price Range: $87 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS City Centre/Centre-Ville 3.5*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, HotelTravel.com, Odigeo, Priceline and Travelocity so you can book your BEST WESTERN PLUS City Centre/Centre-Ville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus City Centre/Centre-Ville Hotel Quebec City
Best Western Quebec City
Quebec City Best Western
BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City
Hotel Style:
#2 Green Hotel in Quebec City
#30 Business Hotel in Quebec City
#38 Family Hotel in Quebec City
#45 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS City Centre/Centre-Ville staff and other travellers.
11 questions
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Questions? Get answers from BEST WESTERN PLUS City Centre/Centre-Ville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view at room”
 of 5 bubbles davidvennesland, 13 Nov 2016 | Read review
“on site restaurant was very good and handy!”
 of 5 bubbles V9242TMjohnk, 7 Oct 2016 | Read review
“Try to get a room that doesn't have a funny smell.”
 of 5 bubbles H1843DJbrianl, 29 Sep 2016 | Read review
“Higher floors and facing the atrium”
 of 5 bubbles F9134FRlouises, 20 Sep 2016 | Read review
“Definitely a pet friendly hotel”
 of 5 bubbles khussey9, 13 Sep 2016 | Read review
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