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Fairmont Le Chateau Frontenac

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Fairmont Le Chateau Frontenac
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3,865 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Le Chateau Frontenac
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Showing 2,962: English reviews
Reviewed 15 December 2015

We stayed in the Gold Level Rooms and it was well worth the small extra price, the check-in at the 14th floor had none of the crowd of the regular check in at the lobby. The evening appetizers were fabulous in the Gold Level lounge and it gave us a chance to talk to other guests who gave wonderful suggestions...

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1Thank gravesco
Montreal, Canada
Reviewed 15 December 2015

You can't beat the location for visiting Québec. We spent 3 nights at the Château Frontenac and although it was beautifully decorated for the holidays, the lobby area lacked warmth as there are no places you can sit to enjoy a drink other than going to the dark bar. Our room was large compared to our friends' room but both...

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Thank love2shop
Sioux Falls, South Dakota
Reviewed 14 December 2015

The trip was initially planned to experience a winter wonderland, and while the weather didn't cooperate Le Chateau Frontenac did not fail to amaze. From the majestic appearance to the outstanding amenities the hotel is, by far, the most luxurious experience I've had thus far. We arrived before the room was ready, so the staff graciously stowed our luggage and...

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Helpful?
Thank AngieH73
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Bonjour AngieH73, Many thanks for taking the time to share your feedback about your recent stay with us! I am glad that you enjoyed the comfort of your Junior Suite and the experience of Fairmont Gold. I will be sure to share your comments with the team! We hope to welcome you back soon. Kind regards, Christopher Spear Director, Sales...

Swampscott, Massachusetts
Reviewed 13 December 2015

The Fairmont has to be one of the finest hotels I have ever had the pleasure to spend a holiday. The annual birthday trip was everything I could have dreamed of. We stayed on the Gold Level. Service was impeccable. The breakfast was perfect especially for gluten free. I did send an email a week before to remind them I...

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Thank SandraR2010
Robert M, General Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear SandraR2010, Thank you for your feedback regarding your recent stay with us! I am very pleased to read that Simon and his team on Fairmont Gold took such excellent care of you during your annual birthday trip. We hope that this will become a tradition and that we will welcome you back again next year! Thank you again! Robert...

Massachusetts
Reviewed 13 December 2015

Stayed here twice. Just recently renovated and done extremely well done. The hotel is located steps away from the heart of old Quebec. You won't be disappointed. Word of caution, check on the size of your room when making a reservation. It's a very old building and room sizes differ!!

Review collected in partnership with Fairmont Hotels & Resorts
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Thank mikezbfd
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear mikezbfd, Thank you for your comments about your recent stay. I am pleased to read that you enjoyed our newly renovated Château! Please come back and see us soon! Best regards, Christopher Spear Director, Sales & Marketing

San Francisco
Reviewed 12 December 2015

Professional reception, housekeeping and door staff. Beautifully decorated for the holidays in the public areas. Exceptional room with breathtaking river views, comfortable bed and luxurious bath products. Conveniently located to all points of interest.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Megan W
Robert M, General Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Megan W, A quick note to thank you for your comments! We appreciate and evaluate all feedback. Please come back and see us soon! Kind regards, Robert Mercure General Manager

Madrid, Spain
Reviewed 12 December 2015

We "upgraded" to the Gold floor levels as a special treat for our teenage boys. The rooms were huge and comfortable, loaded with amenities. Both our room & the boys' were in freaking TURRETS (meaning we were in a "castle" in the turrets way way up in the air!!). Also, we had access to the Gold lounge where they had...

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1Thank brazilish
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear brazilish, Many thanks for your feedback about your stay with us. We are very proud of our Fairmont Gold category, and I will be sure to share your comments with Simon (Fairmont Gold Manager) and his team. We look forward to welcoming you back soon! Kind regards, Christopher Spear Director, Sales & Marketing

Los Angeles, California
Reviewed 12 December 2015

Excellent stay. Beautiful hotel! Very accommodating staff. Hotel is in the center of Old Quebec and within walking distance of all of the important sites. Close to dozens of restaurants and shops. It is the hotel that everyone visiting Old Quebec comes to see.

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Thank John S
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear John S, Thank you for providing feedback about your recent stay. We appreciate and evaluate all comments! Please come back and visit us soon. Kind regards, Christopher Spear Director, Sales & Marketing

Townsend
Reviewed 11 December 2015

Elegant hotel with thoughtful staff, impressive views of Quebec. I've stayed here before and will stay again. This hotel is a landmark and its exquisite. They are pet friendly and will put out a welcome card, treats and bowls for your pet. There are many beautiful hotels in Quebec but this one takes the cake!

Review collected in partnership with Fairmont Hotels & Resorts
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Thank 241kathrynr
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear 241kathrynr, Thank you for taking the time to share your comments about your recent stay with us! We hope to have the opportunity to welcome you and your furry friends back to the castle very soon. Kind regards, Christopher Spear Director, Sales & Marketing

Boston
Reviewed 11 December 2015

We popped into the bar at the Chateau Frontenac to warm up and dry off as it was raining the day we went. Have to say for the cost of the mixed drinks (we each had two) and the alcohol content (lacking), we were disappointed. If you go, stick to wine or beer, at least you'll know what you're getting.

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Thank NEFBoston
Alain L, Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear NEFBoston, Thank you for taking the time to share your feedback regarding your recent visit in our bar. I am disappointed to read that we did not meet your expectations and for this, I do apologize. We hope that you will come back and visit us soon so our team of mixologists can show you what they can do....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Region: Canada > Quebec > Quebec City
Price Range: $224 - $733 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travellers.
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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for river view”
 of 5 bubbles RichardofNH, 26 Feb 2017 | Read review
“Ask for renovated rooms - much more luxurious”
 of 5 bubbles 497rudyb, 26 Feb 2017 | Read review
“Try to choose one with a city view.”
 of 5 bubbles 147willr, 24 Feb 2017 | Read review
“Try the Auberge St Antoine. You can visit/see the best bits of this hotel without booking a room.”
 of 5 bubbles 491samuelh, 21 Feb 2017 | Read review
“We had a city view (cheaper) and it overlooked the courtyard and was pleasant.”
 of 5 bubbles , 21 Feb 2017 | Read review
5 of 5