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    Fairmont Le Chateau Frontenac

    1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
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    06/08/2017 07/08/2017
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    Traveller (2526)
    Room & Suite (446)
    Dining (85)
    Overview
    • Excellent72%
    • Very good18%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “gold level” (94 reviews)
    “iconic hotel” (74 reviews)
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    4.5 Star Hotel
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,265)
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    There are newer reviews for Fairmont Le Chateau Frontenac
    See the most recent reviews

    1,321 - 1,325 of 3,281 reviews

    Reviewed 25 April 2016

    Beautiful place to visit, old tradition, carpet, wall all paint in a beautiful colors. You have to see it at least once in your life. The service is impeccable with white gloves. The price is affordable if you want to stay overnight.

    Thank dorisette
    Response from Patricia C, Director of Front Office at Fairmont Le Chateau FrontenacResponded 28 April 2016

    Dear dorisette, Thank you for this great feedback. We are deligthed you enjoyed your stay, thank you for recognizing the service provided by our teams. We look forward to welcoming you again. Sincerely, Patricia Carré Director of Front Office

    Reviewed 25 April 2016

    I stayed here last weekend for a girls trip and it was fabulous! We booked a room on the President's Floor which was very reasonable considering it included a bountiful breakfast and 'snacks' which could easily have been dinner. Our check-in was on the 14th...More

    Thank Wandergirl55
    Response from Patricia C, Director of Front Office at Fairmont Le Chateau FrontenacResponded 28 April 2016

    Dear Wandergirl55, Thank you very much for taking time to share feedback of your stay at the Château Frontenac. We are delighted you enjoyed your experience on the Fairmont Gold floor, at our spa and at the Sam bistro and bar. I will share your...More

    Reviewed 25 April 2016 via mobile

    This was our 2nd visit to Quebec City in 3 years and we wanted to stay in the upper city this time since we stayed in the lower city last time. We had planned to stay at a more highly rated (on Tripadvisor) hotel but...More

    Thank weichinCT
    Response from Patricia C, Director of Front Office at Fairmont Le Chateau FrontenacResponded 28 April 2016

    Dear weichinCT, We are delighted you enjoyed your stay and the beautiful city of Quebec. Signing up for the Fairmont President Club also offers other advantages which begins the moment you arrive at any of our hotels with a private reception desk offering express check-in...More

    Reviewed 25 April 2016

    Le Chateau Frontenac is a true first class experience. I have stayed there a number of times and they always exceed expectations. The food is outstanding and surpassed only by the quality of service. The location is perfect, parking is easy and the concierge services...More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank John B
    Response from Patricia C, Director of Front Office at Fairmont Le Chateau FrontenacResponded 28 April 2016

    Dear John B, Thank you for this great feedback. We are deligthed you enjoyed your stay and our newly renovated restaurants, also thank you for recognizing the service provided by our Concierge staff. We pride ourselves on offering superior customer service and it is truly...More

    Reviewed 25 April 2016

    We had a great room with a view to the city, esp pretty at night. It was updated. Stayed there 4 nights and had a no problems. Hotel very accommodating, our floor was quiet. The bed was comfy, I especially loved the fluffy comforter. The...More

    Thank Mitreisen
    Response from Patricia C, Director of Front Office at Fairmont Le Chateau FrontenacResponded 28 April 2016

    Dear Mitreisen, Thank you for your kind words about your stay at the Château Frontenac. We are thrilled you liked the renovation we went through in 2014. We are delighted you liked the new decor and the splendid view of the St-Lawrence River. We are...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 231 - USD 653 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Quebec City
    • #3 Green Hotel in Quebec City
    • #4 Luxury Hotel in Quebec City
    • #8 Business Hotel in Quebec City
    • #12 Family Hotel in Quebec City
    • #18 Romantic Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 611
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Hotels.com, Expedia, Fairmont Hotels, TripOnline SA, Cheap Tickets, Agoda, Hotwire, Cancelon, getaroom.com, HotelsforEveryone, HotelQuickly and Evoline ltd so you can book your Fairmont Le Chateau Frontenac reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Fairmont Le Chateau Frontenac Hotel Quebec City ,
    • Fairmont Hotel Quebec City ,
    • Fairmont Quebec City ,
    • Quebec City Fairmont ,
    • Fairmont Le Chateau Frontenac Quebec/Quebec City
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    Traveller (2526)
    Room & Suite (446)
    Dining (85)
    Pool & Beach (22)
    Hotel & Grounds (1928)
    Bathroom (51)
    Business Centre & Event Rooms (18)
    Family and Play Areas (14)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kcox0730
    18 July 2017|
    AnswerShow all 2 answers
    Response from RGFatBCC | Reviewed this property |
    Just like in the US, you keep a credit card number on file which gets charged at checkout. Enjoy your stay!
    0
    Votes
    GoGoBoots_2010
    9 July 2017|
    AnswerShow all 4 answers
    Response from Susan M | Reviewed this property |
    The breakfast buffet was amazing with many sections and many, many offerings. Hot and cold, omelettes and eggs made to order, fruits, juices, yogurts, cereals, oatmeal, tons of pastrys and 6+ types of the most amazing bread... More
    0
    Votes
    SuZQ234
    16 May 2017|
    AnswerShow all 7 answers
    Response from Patricia C | Property representative |
    Good day, Yes, We do have 2 options, Feather or foam pillows Best regards, Patricia C.
    0
    Votes
    Room Tips
    "If some traveler seeks a less expensive room in this hotel, they need to book early and there are few rooms..."
    Read review
    "Stay away from elevators and courtyard."
    Read review
    "Rooms with a view of the water are lovely, and the Gold floor if an extra bit of luxury!"
    Read review
    "Stay on the gold floors if possible."
    Read review
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