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    Fairmont Le Chateau Frontenac

    1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
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    06/08/2017 07/08/2017
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    USD 544*USD 604*
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    Traveller (2522)
    Room & Suite (446)
    Dining (85)
    Overview
    • Excellent72%
    • Very good18%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “gold level” (94 reviews)
    “iconic hotel” (74 reviews)
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    4.5 Star Hotel
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (4,256)
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    There are newer reviews for Fairmont Le Chateau Frontenac
    See the most recent reviews

    11 - 15 of 3,274 reviews

    Reviewed 4 days ago

    The location of this castle like resort is ideal. It adds to the overall experience of stepping back in time. Our stay was perfect and would definitely recommend this place to anyone. A bit pricey, but worth it.

    Review collected in partnership with fairmont.com
    Thank lakeview490
    Response from Patricia C, Director of Rooms at Fairmont Le Chateau FrontenacResponded yesterday

    Dear lakeview490, Thank you for your great feedback regarding your recent stay. We hope to welcome you again on your next visit to Quebec City. Sincerely, Patricia Carré Director of Rooms

    Reviewed 4 days ago

    It's very rarely when expectations for a trip are exceeded. We booked the Chateau Frontenac in Old Quebec City as we had heard great things from family from years ago. It had been on our list for sometime and we were finally able to get...More

    Review collected in partnership with fairmont.com
    Thank Fsquilla
    Response from Patricia C, Director of Room at Fairmont Le Chateau FrontenacResponded yesterday

    Dear Fsquilla, Thank you for this terrific feedback. We are so happy you enjoyed your experience on Fairmont Gold. We will be sharing your great feedback with the Fairmont Gold team. It is truly rewarding to read your comments and we are so thrilled you...More

    Reviewed 4 days ago

    I would not go this hotel again. The rudeness at the restaurant and the non-responsiveness to my emails together with the crowded lobby overrode other positive experiences. There are plenty of other hotels in this price range in QC and restaurant. Go there. The bathroom...More

    Review collected in partnership with fairmont.com
    Thank shmh380
    Response from Patricia C, Director of Rooms at Fairmont Le Chateau FrontenacResponded yesterday

    Dear shmh380, Thank you for taking the time to post your review on Trip advisor. Our guest feedback is both valued and welcome, and I thank you for taking the time to make us aware of the areas that require improvement. I am truly sorry...More

    Reviewed 4 days ago

    We stayed for our 40th anniversary it was amazing staff very friendly area outside the hotel is very clean and friendly be aware if you book through an online company they don't tell you that there is an additional $36 plus tax per day for...More

    Review collected in partnership with fairmont.com
    Thank sandrasI6411QC
    Response from Patricia C, Director of Rooms at Fairmont Le Chateau FrontenacResponded yesterday

    Dear sandrasI6411QC, Thank you for choosing our hotel to celebrate your anniversary. I am so happy you had a wonderful experience. Thank you for taking the time to leave an informative review. Kind regards, Patricia Carré Director of Rooms

    Reviewed 5 days ago

    This was our 5th visit to lovely Quebec and our 5th stay at Le Chateau Frontenac. It was our 2nd stay in Fairmont Gold and we recommend it highly. The concierge staff and the Fairmont Gold Lounge staff are all very professional, competent and so...More

    Review collected in partnership with fairmont.com
    Thank E3005ORrobertp
    Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 4 days ago

    Dear E3005ORrobertp, Thank you for this terrific feedback. We are thrilled you enjoyed your stay and specifically the experience on Fairmont Gold. We will be sharing your great feedback with the Fairmont Gold team. We hope to welcome you again on your next visit to...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 232 - USD 654 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Quebec City
    • #3 Green Hotel in Quebec City
    • #4 Luxury Hotel in Quebec City
    • #8 Business Hotel in Quebec City
    • #12 Family Hotel in Quebec City
    • #18 Romantic Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 611
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Fairmont Hotels, Hotels.com, Expedia, Priceline, Orbitz, TripOnline SA, Hotwire, Cheap Tickets, Agoda, Cancelon, HotelsforEveryone, getaroom.com, HotelQuickly and Evoline ltd so you can book your Fairmont Le Chateau Frontenac reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Fairmont Le Chateau Frontenac Hotel Quebec City ,
    • Fairmont Hotel Quebec City ,
    • Fairmont Quebec City ,
    • Quebec City Fairmont ,
    • Fairmont Le Chateau Frontenac Quebec/Quebec City
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    Traveller (2522)
    Room & Suite (446)
    Dining (85)
    Pool & Beach (22)
    Hotel & Grounds (1924)
    Bathroom (51)
    Business Centre & Event Rooms (18)
    Family and Play Areas (14)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kcox0730
    18 July 2017|
    AnswerShow all 2 answers
    Response from RGFatBCC | Reviewed this property |
    Just like in the US, you keep a credit card number on file which gets charged at checkout. Enjoy your stay!
    0
    Votes
    GoGoBoots_2010
    9 July 2017|
    AnswerShow all 4 answers
    Response from Susan M | Reviewed this property |
    The breakfast buffet was amazing with many sections and many, many offerings. Hot and cold, omelettes and eggs made to order, fruits, juices, yogurts, cereals, oatmeal, tons of pastrys and 6+ types of the most amazing bread... More
    0
    Votes
    SuZQ234
    16 May 2017|
    AnswerShow all 7 answers
    Response from Patricia C | Property representative |
    Good day, Yes, We do have 2 options, Feather or foam pillows Best regards, Patricia C.
    0
    Votes
    Room Tips
    "Stay away from elevators and courtyard."
    Read review
    "Rooms with a view of the water are lovely, and the Gold floor if an extra bit of luxury!"
    Read review
    "Stay on the gold floors if possible."
    Read review
    "The views vary but if you are just there overnight and on business, it doesn't matter. There are plenty..."
    Read review
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