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Fairmont Le Chateau Frontenac

Booking.comUSD 434*
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Certificate of Excellence
GreenLeadersSilver level
06/06/2017 07/06/2017
1 room 2 adults 0 children
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Fairmont Le Chateau Frontenac
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4,030 Reviews from our TripAdvisor Community

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Showing 3,084: English reviews
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Boca Raton, United States
Reviewed yesterday NEW

We checked into the Magnificent Chateau Frontenac this afternoon. My wife had hurt her leg on the way up from the port and could barely walk! We arrived in the hotel and told the lovely young lady at the front desk that she needed ice for her knee and a doctor. I asked if the Hotel had a Doctor to...

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Helpful?
Thank Richard M
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We have been staying here for 25 years and look forward to each visit at this magnificent establishment. Le Chateau Frontenac is Quebec City for us. On our most recent visit last week we stayed 5 days in a truly outstanding suite overlooking the river. The personal customer service provided to us by Ms. Carre', the Front Office Director and...

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Helpful?
1Thank R G
About Hotel's Favourite Review
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear R G, Thank you for your continued loyalty to the Château Frontenac, we are honored to be your hotel of choice in Quebec City. We are thrilled you enjoyed your stay again this time and the many delights and charms of Quebec City. We look forward to your next visit and many more. Sincerely, Patricia Carre Front Office Manager

Winnipeg, Canada
Reviewed yesterday NEW

Staying in the Chateau Frontenac is such a treat. This beautiful Fairy tale hotel is magnificent! its beautiful facade and welcoming rooms cannot be outdone by any hotel as far as I am concerned...but I might be a tad biased. We stayed for three nights and had the most fun. Our suite 5155 has the most fabulous views of the...

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Helpful?
Thank PIPERWinnipeg
Toronto, Canada
Reviewed yesterday NEW

when you stay at Fairmont you expect some standard.this was our third property we were staying in two months.I must say i was impressed by the staff and their commitment to customer service.from bellman to the manager everyone was there to make sure your stay is comfortable.The club lounge staff was the best, always welcoming and accommodating.the rooms were bit...

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Helpful?
Thank roz_6610
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

I find it hard to believe that: 1. Check in time is 16:00 and even then my pre-paid room wasn't ready, and I was down graded. Compensation? Some breakfast tickets that I didn't need. 2. Eventually in my room at 16:30 to find there is no useable fridge. One of those use it and loose it digital jobs. Bellman suggested...

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Helpful?
Thank Tim N
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Tim N, Thank you for taking time to post a review of your recent stay at the Chateau. I was disappointed to read about some of the issues you encountered with your room. This is certainly not the type of experience we wish to offer our guests. I will share your feedback with our teams as we work to...

Reviewed 2 days ago NEWvia mobile

My husband and I stayed here for one night while visiting Quebec and I couldn't have been happier. The room was spacious and the bed was extremely comfortable ! We enjoyed walking around Old Quebec City during the day and in the evening enjoyed a drink at the hotel bar. The service was wonderful and the location was impossible to...

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Helpful?
Thank Anna T
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Anna T, Thank you for this great review of your recent stay at the Chateau. We are thrilled you enjoyed your Fairmont experience and hope that you will choose Fairmont again in a near future. Thank you for taking time to post a review, we sincerely appreciate it. Best regards, Patricia Carre Front Office Manager

New York City, New York
Reviewed 2 days ago NEWvia mobile

Reminded me of Ashford Castle in Ireland. The staff pay attention to details, making your comfort and relaxation a priority. It is absolutely worth it to pay the upgrade to Fairmont Gold. Cannot attest to any other experience but the Gold includes a private lounge on the 14th floor, breakfast with plenty of choices (changes a bit each day but...

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Helpful?
Thank SHannaJD
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear SHannaJD, Thank you for this terrific feedback. We are thrilled you enjoyed your stay and specifically the experience on Fairmont Gold. We will be sharing your great feedback with the Fairmont Gold team. We hope to welcome you again on your next visit to Quebec City. Best regards, Patricia Carre Front Office Manager

Reviewed 2 days ago NEW

Located in the heart of old Quebec City and surrounded by shops, cafes, restaurants, history, etc. We chose to splurge and stay on the Gold Floor (14th Floor) and it was worth every cent. We stayed in a renovated room. Not only was the room clean, comfortable, and beautiful, but the view was breathtaking. The bathroom was not huge, but...

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Helpful?
Thank Krista M
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Krista M, Thank you for this detailed and very informative review of your recent Chateau Frontenac stay. We are extremely pleased you enjoyed your stay and the great amenities of our Fairmont Gold product. I will share your great feedback with our teams and we hope to have the pleasure of welcoming you again. Best regards, Patricia Carre Front...

Vermont
Reviewed 3 days ago NEW

Amazing hotel in the center of it all. The hotel is glorious in it's carefully appointed rooms and decor. The staff are superb, ever so gracious and accommodating. The restaurant was fantastic as well. We ate on the beautiful veranda overlooking the St. Lawrence. Sublime.

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Helpful?
Thank Gunde-Oskar
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Gunde-Oskar, We are thrilled you enjoyed your recent experience at the Chateau. We will share your great feedback with our teams. Thank you for taking time to post a review of your stay and dining experiences and we look forward to your next visit. Sincerely, Patricia Carre Front Office Manager

Caraquet, Canada
Reviewed 3 days ago NEW

We received room #1120... overlooking the Fleuve St Laurent. Cozy room ... not big but okay. The interior of the chateau is beautiful. If you have a chance... use tour of the chateau... they will explain a lot of thing about this beautiful hotel.

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Helpful?
Thank K4th1982
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear K4th1982, We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback. We hope to welcome you again in a near future. Sincerely, Patricia Carre Front Office Manager

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06/06/2017 07/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Region: Canada > Quebec > Quebec City
Price Range: $311 - $810 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travellers.
61 questions
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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites in the towers have panoramic views.”
PIPERWinnipeg, 23 May 2017 | Read review
“get a corner suite”
  • GOODIES IN THE ROOM
  • VIEW FROM ROOM
  • BEAUTIFUL !!!!!
roz_6610, 23 May 2017 | Read review
“Gold Member Rooms are worth the little extra money for the experience and amenities.”
kristam772, 22 May 2017 | Read review
“Do not talk to Kim at front desk”
siforova, 19 May 2017 | Read review
“There are no "bad" rooms!!!!!!!!!”
JoyceR334, 17 May 2017 | Read review
5 of 5
Booking.com
USD 434* /night
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Expedia.comUSD 441
Hotels.comUSD 441
TravelocityUSD 441
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Prices are for 1 room, 2 adults
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