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Candlewood Suites Montreal Centre-Ville

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Candlewood Suites Montreal Centre-Ville
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391 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Reviewed 1 week ago via mobile

It is not worth what we pay the price. Staff was not friendly except one front desk . They need really update almost everything thing in the rooms. Carpet was very dirty. Bathroom fan making too loud noise.

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Helpful?
Thank mitesh a
Maria Z, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear mitesh a, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,

Evansville, Indiana
Reviewed 3 weeks ago

We chose this property because if offered a kitchen and two separate bedrooms. It is a basic room and certainly not luxurious but hey it is a Candlewood. The two separate bedrooms were great as my son could sleep in while I got up early and made coffee in the full kitchen. The service was very good with helpful front...

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Helpful?
Thank ColonelTim
Maria Z, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear ColonelTim, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Sacramento, Ca
Reviewed 4 weeks ago

This hotel is in downtown Montreal, not far from old town. It's not new, but the apartment is good size, and we had a small balcony. There are even two TV's; living room and bedroom. The bed was very comfortable. The kitchen had dishes and pans for cooking, and there's a large grocery store about 2 blocks away. Parking was...

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Helpful?
Thank SacramentoCalGal
Maria Z, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear SacramentoCalGal, Thank you for your great feedback on your recent stay with us. Our team is glad to hear you enjoyed your time in Montreal. We look forward to welcoming you again in the future. Sincerely,

Edmonton, Canada
Reviewed 4 November 2016

Well, the hotel is conviniently located close to UQAM and it is close to the shopping mall and IGA. The room has a full kitchen which, however, is not really equipped with pots and pans. It is clean, the bed is comfortable. It is quite, which was important to me. Good bedding and towels - no complaints at all. The...

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Helpful?
Thank Hanna7777
Maria Z, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear Hanna7777, Thank you so much for your review of our hotel. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can...

Reviewed 15 October 2016

We recently stayed at the Candlewood Suites and I can say the staff was extremely friendly and helpful!! The hotel is not a 5 star resort but for people traveling with family and small children its perfect. The fact that you have a full size kitchen is great. Rooms are not equipped with all the same amenities but since we...

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Helpful?
Thank Claudine A
Celine D, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear Claudine A, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

San Jose, California
Reviewed 4 October 2016

Pierre checked us in and despite it being late, he was still energetic and informative. All other employees we came across were equally helpful. We were staying for a week in a two-bedroom, one bathroom suite, which was very spacious. Don't expect anything modern or upscale, as the room is a little dated, but it'll have everything you need for...

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Helpful?
1Thank Melissa M
Maria Z, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear Melissa M, Thank you for the great comments. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We would love to welcome you again when in Montreal. Sincerely,

Melbourne, Australia
Reviewed 29 September 2016

This is the classic sort of stay to which I would like to give 7/10 but TA only offers us the chance to rate an hotel out of five. The suites is on a major wide boulevard but my room (1000) had no noise issues which was a positive. Staff member Pierre was pleasant but overworked. The two bedroom suite...

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Helpful?
Thank Victorianlad
Celine D, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear Victorianlad, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Italy
Reviewed 20 September 2016

The hotel is very close to the center which you can reach with a 15 minute walk. It is also very close to Chinatown, to Place des Arts and not far from the Old Harbor. The bus 747 to the airport stops just in front of the hotel. So its location is very convenient. Our studio was spacious and quiet....

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Helpful?
1Thank ItalyMar
Celine D, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear ItalyMar, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area....

Hong Kong, China
Reviewed 13 September 2016

Great hotel in Montreal. Desk staff was seriously helpful for finding stuff to do and getting around. Right near a major mall, great breakfast place around the corner, and right near the bars and clubs and stuff. The room was perfect small kitchen, fair size TV , beds were comfortable.

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Helpful?
3Thank Jason B
Celine D, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear Jason B, Thank you for the great feedback on your recent stay with us. The staff is glad to hear they help out with directions and things to do in the city. We hope you will visit us again. Sincerely,

Haifa
Reviewed 4 September 2016

If you plan a longer stay, this is definitely a good choice. The location is great, 7 min walk to the convention center, and 5 min walk to the nearest metro station. In both directions there are plenty of restaurants and shops, a large supermarket is just 5 min. away. As the suites are equipped with a full kitchen it...

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Helpful?
1Thank DanLiber
Celine D, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear DanLiber, Thank you for your comments regarding your recent stay at the Candlewood Suites. We are glad to hear you had a good time in Montreal. We are indeed in the process of doing some renovations to the rooms. We value your comments and welcome the opportunity to serve you again. Sincerely,

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Staying in Quartier des Spectacles

Neighbourhood Profile
Quartier des Spectacles
The bar-none entertainment district for music and arts, Quartier des Spectacles is an interactive playground that delights the senses. It totals over 30 performance halls, with the vibrant Place des Festivals at its heart. The outdoor event space features glowing towers, glass edifices, and granite-lined bike paths, and hosts annual festivals, concerts, and comedy nights. The cinema, theatres, and exhibition centres are entwined with external art projects, exemplified at Montreal's Contemporary Art Museum and appearing along every walkway of the Promenade des Artistes in the form of sculpture and public works, from digitally-enhanced swingsets to glowing fountains. Design, performance, and alternative music come together here, a stone's throw from the lively Latin Quarter along Rue Saint-Denis, the quintessential after-party spot for dinner and a drink following a day of jazz, poetry and play.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Apartment Hotel Montreal downtown. The Candlewood Suites Hotel is a member of the IHG family of brands, which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Staybridge Suites. The Candlewood Suites Hotel Montreal offers apartment like suites to government, business, relocation, training & extended stay hotel guests requiring long or short term hotel or real estate accommodations. The Candlewood Suites Hotel Montreal is within walking distance to the Old Port of Montreal, Chinatown, Place des Arts, Contemporary Art Museum & St. Catherine Street Shopping. Walk to nearby businesses including Bell Canada BCE, CGI, Bomardier, Hydro Quebec, Desjardins Financial, SNC Lavalin, Complex Guy Favreau, IBM, CBC, Alcoa, Alcan, ING, VIA Systems Standard Life, London Life Power Corporation & CHUM Hospital Project. Enjoy your evening dining on St. Laurent Street before retiring to your spacious suite. Our pet friendly hotel (fee) features studio, one-bedroom and two-bedroom apartment like suites featuring fully-equipped kitchens, spacious living and work areas, TV with DVD player, free high-speed wired Internet access, two phone lines with personalized voicemail. Other apartment like conveniences include 24-hour business center offering free Internet access, printing, faxing & copying capabilities, complimentary guest laundry facilities, fitness center, courtyard & lounge. ... more   less 

Additional Information about Candlewood Suites Montreal Centre-Ville

Address: 191 Rene-Levesque Blvd E, Montreal, Quebec H2X 3Z9, Canada
Region: Canada > Quebec > Montreal > Quartier des Spectacles , Ville-Marie
Price Range: $126 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Montreal Centre-Ville 2.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Candlewood Suites Montreal Centre-Ville Hotel Montreal
Candlewood Montreal
Montreal Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Montreal Centre-Ville staff and other travellers.
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Questions? Get answers from Candlewood Suites Montreal Centre-Ville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only a few rooms have balconies.”
 of 5 bubbles SacramentoCalGal, 6 Nov 2016 | Read review
“Close proximity to Chinatown, Old Montreal, Complexe Desjardins, etc.”
 of 5 bubbles 29claudinea, 15 Oct 2016 | Read review
“we were on top floor as we requested a quiet room”
 of 5 bubbles steve_acorn49, 23 Aug 2016 | Read review
“Choose a corner room for a wrap-around view of the city”
 of 5 bubbles Agnes882, 1 Aug 2016 | Read review
“Choose another location”
 of 5 bubbles Labradorman, 23 Jul 2016 | Read review
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