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Having spent several occasions at this hotel - price was reasonable, one experience would forever change my perception. In late morning hours had to get up and use toilet, turned on light and startled by movement. Thought it was a mouse but after a quick...More
1 Thank Authenfoodieguru
Response from MerchantsVillaHotels, Owner at Novotel Montreal AeroportResponded 13 November 2014
Dear Valued Guest,
We sincerely apologize for your unfavourable experience. We do wish to inform you that this issue was immediately addressed at all levels of the hotel and, contrary to your claim, it is fortunately not a regular occurrence. Rest assured however, that the...More
When this hotel first opened years ago, it was a true gem. Yes, it's a bit out of the way if your goal is to be in downtown Montreal, but the amenities, parking, and rooms were all first class.
I had the chance to stay...More
1 Thank TravellingDudeMan
Response from MerchantsVillaHotels, Owner at Novotel Montreal AeroportResponded 3 November 2014
Dear TravellingDudeMan from Toronto,
We greatly appreciate your feedback and value your business at our hotel. The Novotel Montreal Airport is indeed a a very good hotel in need of certain enhancements. Please note that the hotel was recently changed hands and the new locally...More
I only stayed at the Novotel for one night but it was a decent hotel. Clean, in a good location with solid wifi and free parking. I arrived late and was greeted pleasantly. As a picky eater I was thrilled that the breakfast service was...More
1 Thank Cass_M_1975
Response from Leslie M, General Manager at Novotel Montreal AeroportResponded 14 October 2014
I appreciate your comments and thank you for choosing your stay with us.
We are very pleased to hear of your positive experience and glad you enjoyed our personalized service.
Hope to welcome you back again in the near future.
This place is not near anything. Period. It is in the middle of an industrial park. Takes at least 45 minutes to get to old Montreal. Have to take a cab at least 10 minutes to get to a decent restaurant. Not the fault of...More
Response from Leslie M, General Manager at Novotel Montreal AeroportResponded 9 October 2014
I appreciate your review and choosing us for your recent say. Firstly I would like to apologize if the hotel was not to your satisfaction.
Additionally, I would like to inform you of a few concerns in case you were not made aware...More
I arrived at Montreal Airport at 5pm. Immigration took one hour. I went to the hotel shuttle bus stop at gate 10 and waited for the Novotel shuttle. I had been waiting 15 mins when I saw the shuttle coming towards the stop. It was...More
Thank Gordon F
Response from Leslie M, General Manager at Novotel Montreal AeroportResponded 6 October 2014
Dear Gordon F,
I thank you for your detailed review of your recent stay with us.
Firstly, my apologies with the miscommunication regarding our shuttle hours, and your stay experience.
I am disappointed to hear of the situation with our shuttle, as this is not...More
USD 109 - USD 210 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#34 Luxury Hotel in Montreal
#47 Family Hotel in Montreal
#48 Business Hotel in Montreal
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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