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Novotel Montreal Aeroport

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Traveller (117)
Room & Suite (48)
Dining (21)
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Overview
  • Excellent30%
  • Very good45%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (542)
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Traveller rating
108
137
58
29
20
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LanguageEnglish
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108
137
58
29
20
Show reviews that mention
All reviewsclose to the airportwest islandshuttle servicefree shuttleairport hotelfront desk staffgreat hotelan overnight stayminute drivebusiness travelerstayed for one nightother hotelsbuffet breakfastbusiness tripshort stayconvenient locationrooms are large
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1 - 5 of 352 reviews
Reviewed 4 weeks ago

The hotel itself is fine but their airport shuttle service, and management's response to our concerns with it, was very disappointing and unprofessional. We've stayed here twice because of the shuttle service that is included with a room stay. Unfortunately, we've had trouble on all...More

1  Thank SteveOttawa2018
Reviewed 4 weeks ago

Upon returning to the Novotel after a week Park N Fly option with what seemed like an unacceptable wait for the shuttle, my car had been broken into during the stay. I understand this can happen, but after bringing it the attention of the front...More

Thank dpharm
Reviewed 4 weeks ago

Overall decent hotel except they spray the rooms with a very strong deodorizer which isn’t good for people we are sensitive to perfumes. We had to ask for a room that hadn’t been sprayed. The shuttle pickup at the airport sucks! Waited an hour and...More

Review collected in partnership with Accorhotels.com
Thank Tanya O
Reviewed 4 weeks ago

We've stayed here a few times when travelling (stay one night, park for a week). While the room is typically fine, the shuttle is always a problem. Either there is no shuttle available at the time you're travelling, or the shuttle is "fully booked" and...More

1  Thank Kevin K
Reviewed 12 March 2018

Excellent customer service, front desk personnel as well as morning breakfast staff. Fantastic daily housekeeping. Had both breakfast and dinner each day and food was outstanding. Room service staff was always pleasant and food was done and delivered very quickly!More

Thank Laura A
Response from Novotel_Montreal, Front Office Manager at Novotel Montreal AeroportResponded 4 weeks ago

We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of...More

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About
Amenities
Top amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Indoor pool
Hot Tub
Heated pool
Details
Price range
USD 114 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Montreal
#34 Luxury Hotel in Montreal
#48 Business Hotel in Montreal
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 114 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Montreal
#34 Luxury Hotel in Montreal
#48 Business Hotel in Montreal
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (117)
Room & Suite (48)
Dining (21)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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batman-n-robin
6 April 2018|
AnswerShow all 2 answers
Response from Islandhopper365 | Reviewed this property |
Shuttle runs only to and from the airport.
0
Votes
Frenchval100
10 October 2017|
AnswerShow all 3 answers
Response from faijason | Reviewed this property |
Drive is just under 15 mins with no traffic. If you need shuttle, contact them in advance for arrangement.
0
Votes
gkrumgalz
9 June 2016|
Answer
Response from YaleHJ | Reviewed this property |
Some rooms have sofa beds and you can get cribs, but I don't know about roll away beds. They have so many services I would be surprised if they didn't.
0
Votes
Room Tips
"Upper floors and those away from the entrance are farther from the evening noise from the busy bar and event..."
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"Good airport location"
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"Ask for a room that does not face highway 20, as that may be quieter."
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"All sides of the hotel are quiet."
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