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Hotel Chez Swann

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#54 of 163 Hotels in Montreal
Certificate of Excellence
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417 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Edmonton, Alberta, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 August 2016

We booked this hotel on a whim. It looked interesting. It turned out to be a great location (very central, easy to walk to many places). We loved the decor and atmosphere in the hotel, and our room was very cool. The room was clean and we wish we could replicate the shower in our own home!! The staff were... More 

Helpful?
1 Thank Emmy S
Jamil U, Guest Relations Manager at Hotel Chez Swann, responded to this review

Dear Emmy S, Your kind words and perfect rating is what motivates us to deliver you an excellent service. We are pleased to know that you loved the decor of our hotel and experienced a pleasant stay. Our team will be more than happy to hear that our guests are looking up to there service. As much as you would... More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2016

The hotel is clean and very well located and perhaps best for short stays. The staff at the front desk were friendly. The ac worked very well so that may have changed from previous negative reviews. That being said, there were a couple things that spoiled the stay for us. As previous commenters noted, the bass coming from the downstairs... More 

Helpful?
1 Thank sarahott2016
Ottawa, Canada
Level Contributor
157 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 20 August 2016

We visited for one night with our 4-month-old son, and were pleasantly surprised. I called ahead to mention that we were hoping for a quiet room, and they put us in a very spacious room on the 3rd floor with a massive bathroom and equally massive skylight. The skylight was a bit bright in the morning considering it was only... More 

Helpful?
Thank gmckendr
Orlando, Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 August 2016

I stayed one night here with a friend. It is in a great location, walking distance to shops and bars. The air conditioner didn't work all that well, so be prepared to be warm. One of the robes in the closet was still damp and had stains on it which the staff promptly replaced. There were only two towels in... More 

Helpful?
Thank Tina p
Jamil U, Guest Relations Manager at Hotel Chez Swann, responded to this review

Dear Guest We thank you for your time taken to review your recent stay with us. We are always looking for feedback from our guests as it is very crucial to our development in providing you a higher standard of service. We are sorry to hear that you experienced a shortage of towels in your stay and happy to hear... More 

Ottawa, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 August 2016

Stayed at Chez Swann the night me and a friend went to see Celine Dion at the Bell Centre. The lobby is very funky and different. The girl at the front desk friendly. The room was very funky and different, I liked it ! We had a king size bed, flat screen Tv, large bathroom, and very large shower. The... More 

Helpful?
Thank Graceland1977
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2016

I stayed in Chez Swann for two nights over a busy weekend (end of Jazz festival). I was slightly worried about my stay having read reviews re odd smells, loudness etc. But I still wanted to give it a try as I liked the interiors. My worries were totally unfounded. I had an excellent stay from A to Z. I... More 

Helpful?
1 Thank Charles D
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2016

My wife and I had a couple of days of R&R in Montreal after a family reunion trip in upstate NY. I found Chez Swann on Hotels.com, where previous reviewers had remarked on the service and the arty vibe. Although we arrived early in the morning, the manager was kind enough to store our bags while we went out for... More 

Helpful?
1 Thank Twangmeister
Jamil U, Guest Relations Manager at Hotel Chez Swann, responded to this review

Dear Twangmeister Your perfect rating and review of your recent stay is nothing short of amazing. We thank you for taking the time to let us know about your recent visit. Your feedback is what drives us forward to perfect our establishment. We are glad you found our location of convenience to you. Our staff trains hard to ensure a... More 

Stockholm, Sweden
Level Contributor
114 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 July 2016

Got a deal when we booked, and for what we paid, it was a bargain! Really nice and new hotel, smaller room, but great location. And the breakfast, wow, really good! And the hotel is located in the same building as a really nice restaurant!

Helpful?
Thank bjorn_globetrotter
Jamil U, Guest Relations Manager at Hotel Chez Swann, responded to this review

Dear Guest, We thank you for leaving us with your kind words and excellent rating. Your reviews always motivate us to deliver you a perfected personalised service whether you are relaxing in our suites or dining at our restaurant. We are glad we left you with a positive impression and hope to get another chance to host you again. We... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 July 2016

This place is a hidden little gem. The rooms were tastefully decorated and well appointed. Comfy bed and linens and all the niceties are there. The location is also very good if you are doing business or sight seeing downtown. I would highly recommend it.

Helpful?
2 Thank David Z
Jamil U, Front Office Manager at Hotel Chez Swann, responded to this review

Dear David Z Your time taken to review your recent stay with us is highly appreciated. We are more than glad that you found our rooms comfortable and suitable to your needs. We thank you for recommending our hotel to other guests and hope to see you soon again. Yours in hospitality, Chez Swann Team More 

Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 June 2016

Absolutely fabulous little gem of a boutique hotel, great location down town Montreal, walking distance to all the best places: Montreal Art Museum, shopping, Crescent st (restaurants & bars). Beautiful, thoughtfully designed modern space, interesting modern art in the lobby; the hotel is adjacent to a very good French restaurant (a simple breakfast of coffee service, bread, croissants, yogurts &... More 

Helpful?
2 Thank ArtTravel44139

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
ROOM TYPES:La Mondaine, La Demi-Mondaine, Le Boudoir, 23 Rooms feature, 6 suites, 10 jr suites, 8 rooms]La Mondaine KG, 4 rooms, La Mondaine QN, 2 roomsLa Demi-Mondaine KG, 8 rooms, La Demi-Mondaine QN, 2 rooms, Le Boudoir KG, 4 rooms, Le Boudoir QN, 3 rooms, ROOM AMENITIES: King or Queen beds. Bay windows in suites. City view. Pillow-top mattress. Premium bedding. Triple sheeting. Douvet and custom-designed textiles. Desk. In-room safe (accommodates laptop). 40 inch HD LCD television with USB plug in. Cable television. Premium channel(s). Free movie channels. Wireless high-speed internet and dial-up access (complimentary). iPod/iHome docking station. Direct-dial, multi-line, speaker phone. Free local calls. Free long distance calls within Canada and USA. Voicemail. Complimentary bottled water. Rainfall shower heads with massage jets. Air conditioning. Non-smoking. ... more   less 

Additional Information about Hotel Chez Swann

Address: 1444 rue Drummond, Montreal, Quebec H3G 1V9, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Price Range: $160 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chez Swann 4*
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com and Travelocity so you can book your Hotel Chez Swann reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#28 Luxury Hotel in Montreal
#40 Business Hotel in Montreal
#41 Romantic Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chez Swann staff and other travellers.
4 questions
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Port Perry, Canada
over a year ago
Boston, Massachusetts
5 months ago

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Questions? Get answers from Hotel Chez Swann staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my room on the top floor only had a sky light and windows onto an air shaft but I think the top floor is quieter.”
 of 5 bubbles Julie731, 4 Dec 2016 | Read review
“Ask for a bigger room and one that doesn't have a window pane in the ceiling if you want to sleep in the morning”
 of 5 bubbles MaudeB_11, 18 Oct 2016 | Read review
“Do not stay above the restaurant!!”
 of 5 bubbles sarahott2016, 21 Aug 2016 | Read review
“Chose a room on the third floor (street side). I stayed in room 307. Excellent! Don't miss it!”
 of 5 bubbles Z4465CYcharlesd, 20 Jul 2016 | Read review
“Try to get a suite if you can, with the large peek-a-boo bathroom shower/very cool and different.”
 of 5 bubbles ArtTravel44139, 28 Jun 2016 | Read review
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