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Hotel Chez Swann

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#60 of 163 Hotels in Montreal
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Chez Swann
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425 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Reviewed 19 March 2015

The hotel room is decent. The staff were helpful,the complimentary breakfasts and waters are nice. The only major draw back is the hotels interior rooms.. They have no windows facing the outside. Last but not least the hotel is situationed downtown in the perfect spot.

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Helpful?
1Thank John F
Ontario
Reviewed 17 March 2015

Excellent reception upon our arrival and throughout our stay. Front desk staff were first class, always very polite helpful and informative. Room was well laid out albeit tight on storage space. Had a comfy bed and was spotlessly clean. Breakfast was continental style, cereals, pastries and juices. More than enough to start your day. Location was great, shops and eateries...

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1Thank OntarioTaffy
Montreal, Canada
Reviewed 16 March 2015

SO funky!! Huge fan :) I lived in Montreal for years, and never knew it existed. I finally came back to visit friends and stumbled upon this gem on Hotwire! What a win! Amazing value and absolutely perfect location. The rooms are beautifully decorated, very comfortable and quiet. The continental breakfast was a lovely way to start the day and...

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1Thank Lauren C
Burnaby, Canada
Reviewed 26 January 2015

We had a lovely stay at this very well located hotel. The rooms were very spacious and nicely decorated. The bathroom had a very large shower. The staff were very friendly, knowledgeable, and accommodating. We would definitely return.

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1Thank Donna Gail C
Montreal, Quebec, Canada
Reviewed 16 January 2015

This is a little boutique hotel in the heart of Montreal, steps from everything. The staff are very helpful rooms are not your standard cookie cutter big brand layout. This is a sexy hotel with an artsy feel; red curtains, black hardwood floors, huge showers, high ceilings.

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Helpful?
1Thank Ross R
Renat K, Manager at Hotel Chez Swann, responded to this review

Thank you so much for your kind words. Our staff is always more than happy to help with everything and anything. We appreciate you taking the time to give readers your positive feedback. We hope to see you again soon.

Pittsburgh, PA
Reviewed 13 January 2015

Stayed here for four days with my boyfriend. This is definitely a hotel geared toward couples (the shower was visible from the bed), but it was fantastic. The room was gorgeously appointed, quiet, and in an excellent location. The bed and pillows were comfortable. The staff were friendly, helpful, and seemed like they cared by recalling previous conversations and chatting...

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Thank fluffysellscars
Renat K, Manager at Hotel Chez Swann, responded to this review

Thank you for your review. We welcome families with open arms. However, we are in fact renowned for being an ideal option for couples looking for a romantic night away from home. Our rooms do set the mood perfectly for such occasions and are a natural fit for anniversaries or celebrations of romance such as Valentine's Day. We love to...

Ottawa, Canada
Reviewed 12 January 2015

All was fine during our stay until about midnight - 4AM. We stayed on the second floor and during that time frame we were kept awake by people running up and down the halls, screaming, laughing, slamming doors. I called the front desk about 7 times and nothing was done about this. The young man just kept saying "I understand,...

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2Thank thisisgreat2015
Renat K, Manager at Hotel Chez Swann, responded to this review

Thank you for taking the time to share your disappointing experience. We apologize that your stay wasn't up to our standards-but more importantly, up to your expectations. We are a very small, niche hotel and guest/customer retention is of utmost importance for us. Obviously, our efforts fell short in your case. We do our very best to ensure that our...

Montreal, Canada
Reviewed 10 January 2015

...I liked it enough. Unexpected extension to a visit in Montreal and it was a last minute booking on Hotwire. Small hotel, and its decor is somewhere between quirky and sexy. Fantastic location. Front desk staff were great. luggage storage was easy. Problem with the shower controls - unbearably hot. Had to wait a bit (but not unreasonably long) for...

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Thank dianathecookie
Renat K, Manager at Hotel Chez Swann, responded to this review

Thank you for staying with us, as well as for sharing your feedback. We apologize that our showers weren't functioning the way they usually do during your stay. As you mentioned, we fixed the problem as soon as it was brought to our attention. Unfortunate for sure! We are a small, niche property but any maintenance issues can be resolved...

Reviewed 3 January 2015 via mobile

Nearly drove by it - the street profile is pretty small. Valet parking doesn't appear to be an option. The affiliated parking garage is fairly close by, but we had to go around the block again to get to it. We only stayed one night (New years eve) and found it through a hotwire deal. We mainly wanted a nice...

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1Thank Fotognut
Renat K, Manager at Hotel Chez Swann, responded to this review

Thanks for your input and for staying with us. We are a small, boutique hotel with 23 rooms and no "on-premise"parking garage. As a result, we are unable to valet cars. Since the hotel's recommended parking garage (merely 1 minute away) is not under our control, we do not have dedicated staff to this aspect of the Chez Swaan experience....

West Rutland
Reviewed 2 January 2015

This hotel is not necessarily easy to find, since the entrance is small, and not a big sign to announce it. Once you do (its just before de Maissoneuve) the reception area is not that of a big chain hotel. A natural wood desk with a laptop. That's pretty much all. We arrived much too early, and the room wasn't...

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Helpful?
Thank David E
Renat K, Manager at Hotel Chez Swann, responded to this review

We are overjoyed to hear that you would like us to be your regular hotel when visiting Montreal. Thank you for the kind words and lovely review. We're glad you enjoyed the continental breakfast at Le Pois Penche. Be sure to drop in there for dinner or a night cap the next time you're staying with us. The Champagne list...

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
ROOM TYPES:La Mondaine, La Demi-Mondaine, Le Boudoir, 23 Rooms feature, 6 suites, 10 jr suites, 8 rooms]La Mondaine KG, 4 rooms, La Mondaine QN, 2 roomsLa Demi-Mondaine KG, 8 rooms, La Demi-Mondaine QN, 2 rooms, Le Boudoir KG, 4 rooms, Le Boudoir QN, 3 rooms, ROOM AMENITIES: King or Queen beds. Bay windows in suites. City view. Pillow-top mattress. Premium bedding. Triple sheeting. Douvet and custom-designed textiles. Desk. In-room safe (accommodates laptop). 40 inch HD LCD television with USB plug in. Cable television. Premium channel(s). Free movie channels. Wireless high-speed internet and dial-up access (complimentary). iPod/iHome docking station. Direct-dial, multi-line, speaker phone. Free local calls. Free long distance calls within Canada and USA. Voicemail. Complimentary bottled water. Rainfall shower heads with massage jets. Air conditioning. Non-smoking. ... more   less 

Additional Information about Hotel Chez Swann

Address: 1444 rue Drummond, Montreal, Quebec H3G 1V9, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Price Range: $159 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chez Swann 4*
Number of rooms: 23
Reservation Options:
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Hotel Style:
#31 Luxury Hotel in Montreal
#40 Business Hotel in Montreal
#41 Romantic Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chez Swann staff and other travellers.
4 questions
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Port Perry, Canada
over a year ago
Boston, Massachusetts
6 months ago

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Questions? Get answers from Hotel Chez Swann staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“inform well before booking!”
 of 5 bubbles l-advice, 18 Jan 2017 | Read review
“All the rooms are great!”
 of 5 bubbles BeatriceNY7, 14 Jan 2017 | Read review
“the "suite mondaine" is well worth the price”
 of 5 bubbles jonthethird2015, 20 Dec 2016 | Read review
“my room on the top floor only had a sky light and windows onto an air shaft but I think the top floor is quieter.”
 of 5 bubbles Julie731, 4 Dec 2016 | Read review
“Ask for a bigger room and one that doesn't have a window pane in the ceiling if you want to sleep in the morning”
 of 5 bubbles MaudeB_11, 18 Oct 2016 | Read review
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