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Hotel Chez Swann

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#62 of 163 Hotels in Montreal
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Chez Swann
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443 Reviews from our TripAdvisor Community

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Showing 357: English reviews
London, Ontario CANADA
Reviewed 23 February 2017

Everything was as expected. I had done some research on this hotel, looking at previous reviews so knew what to expect and it was all good. This is a boutique hotel. It's not supposed to be like all the other big box hotels out there. They are not chains. They serve a different purpose and bring a different experience to...

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Helpful?
Thank stev01978
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear stev01978, Thank you for your detailed and high rated review! We truly appreciate you taking the time to provide your feedback from your experience with us. As you mentioned, we generally cater to couples on romantic getaways, but we are also family friendly and welcome anyone away on business. We apologize if the included continental breakfast wasn’t up to...

Whitby, Canada
Reviewed 22 February 2017

I was in Ottawa and had to go to Montreal at the last minute. Went on Hotwire and saw this 4 star hotel in downtown Montreal for $74 a night. I booked and it turned out to be Chez Swann. I've never really been a big fan of boutique hotels as I always stay at the chains but did this...

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Helpful?
Thank likeditalot
Chez-Swann-Hotel, Front Office Manager at Hotel Chez Swann, responded to this review

Hello likeditalot, Thank you for this outstanding review about your stay with us at Hotel Chez Swann. We are so happy to read that you enjoyed each and every aspects of your stay within our walls. Offering to everyone of our guests a genuine, authentic and friendly experience is what we are striving for. Our location is, as you noticed,...

Toronto, Canada
Reviewed 16 February 2017

I would recommend this hotel to everyone visiting to Montreal. Its a great place for couples, Rooms are amazing, located in downtown and the most important is the staff is very cooperative. NIKI who was working at the front desk was a great help. I did stay in this hotel in the first week of February for an business meeting...

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1Thank vidyutrana
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear vidyutrana, Thank you for taking the time to review our property and for you recommendations! We are pleased to hear that our staff did everything to help make your stay a memorable one. We are glad that the room and location were up to your expectations. We look forward to seeing you again! Best Wishes.

winnipeg
Reviewed 16 February 2017

Despite the snow storm, Chez Swann was a wonderful valentine's day treat for my wife and I! Renat made sure our stay was just about perfect. We love Chez Swann and are looking forward to our next visit.

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Helpful?
Thank jeffandjoanne
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear jeffandjoanne, Thank you for leaving such a wonderful review on our hotel! We are so glad to hear that you were able to enjoy your Valentine's Day, despite the weather. We look forward to seeing you once again on your next trip to Montreal! Regards.

Reviewed 3 February 2017

We stayed overnight on a weekend at Chez Swann, and were given the eclectic room featured on one of their advertisements overlooking Drummond Street, near de Maisonneuve. We had a great sleep --- no traffic/people noise at all --- and particularly enjoyed the enormous window-seat, and wonderful large rain shower. The concierge staff were particularly impressive; both gracious and informative....

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Helpful?
1Thank Holly C
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear Holly C, Thank you for taking the time to write a review on our hotel. We truly appreciate your feedback and kind words. We are glad to hear that you were able to have an enjoyable sleep and that you were pleased with the unique room features. Our staff thank you for your kind words towards them. They strive...

Los Angeles, California
Reviewed 28 January 2017

Got a good deal on hotwire. This place is awesome and a boutique hotel . Hotel staff was friendly .stayed in second floor facing the street . They had an restaurant in the lobby which was good . we had a complete meal , being a veg guy, they customized to my taste. It's near to shopping , movies etc.....

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Helpful?
1Thank balkimn1174
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear balkimn1174, Thank you for taking the time to review our property! We are so very glad to hear that you enjoyed your experience with us. Our staff strive to make our guests’ stay as comfortable, and enjoyable, as possible. We’re thrilled to hear that you had time to enjoy the adjoining restaurant, Le Pois Penche, and that you took...

Quebec, Canada
Reviewed 19 January 2017

I come often to this hotel, with a reason. They have great rooms, and the hotel staff is friendly, helpful and always with a smile! But this time was different... The staff was not smiling, not helpful, didn't speak good french,... The restaurant had an event, this was not mentioned at arrival... so I had to leave for my dinner...

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Helpful?
Thank l-advice
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear l-advice, Thank you for taking the time to write a review regarding your most recent stay. All feedback is important to us as it allows us the opportunity to improve. The attached restaurant, on occasion, has private events booked. We apologize if this caused any inconvenience. We also want to apologize for the service you received from our staff....

Saint-basile
Reviewed 18 January 2017

Small Boutique hotel, short walking distance from train station, western side of downtown -all of downtown is accessible. Great staff, quite informative and receptive. Smallish room, but very modern, clean lines and a great rain forest shower.

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Helpful?
Thank Richard B
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear Richard B, Thank you for your kind words regarding your stay at our hotel! We truly appreciate your great feedback. We are glad to hear that you enjoyed all aspects of your stay. Our staff are pleased that you enjoyed their service and the cleanliness of the room. We hope to see you again whenever business brings you back...

New York City, New York
Reviewed 15 January 2017

It was my 2 nd stay in this hotel. And it was great! 👍 The location is perfect-cultural life,shopping areas,movie theatres,even metro station is near this place. Lobby is a real gallery with cool paintings. Our room was spacious with stylish design (black floor,red curtains,fantastic showers). But what I liked most of all was amazing quality bed with clean bright...

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Helpful?
1Thank BeatriceNY7
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear BeatriceNY7, Thank you for taking the time to write such a great review on our Hotel! We truly appreciate your kind words and recommendations. We are pleased to hear that you were able to enjoy everything our location has to offer. We are also glad that you enjoyed the design of the hotel, both in the rooms and in...

Reviewed 3 January 2017 via mobile

Bedding worst than in a cheap motel. Our king bed was two twins put together and we fell in the crack all night. The pillows were so flat and offered zero support. My husband and I had neck pain for at least a whole week after our visit. The amount of stars given for this hotel rating is way too...

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Helpful?
1Thank Amelie L
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear Amelie L, Thank you for taking the time to write a review on our property. All feedback is very much appreciated as it allows us to continuously grow and improve. We would like to offer you our sincerest apologies for any inconvenience and discomfort you experienced. Our guests comfort and satisfaction is of the upmost importance, and we apologize...

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
ROOM TYPES:La Mondaine, La Demi-Mondaine, Le Boudoir, 23 Rooms feature, 6 suites, 10 jr suites, 8 rooms]La Mondaine KG, 4 rooms, La Mondaine QN, 2 roomsLa Demi-Mondaine KG, 8 rooms, La Demi-Mondaine QN, 2 rooms, Le Boudoir KG, 4 rooms, Le Boudoir QN, 3 rooms, ROOM AMENITIES: King or Queen beds. Bay windows in suites. City view. Pillow-top mattress. Premium bedding. Triple sheeting. Douvet and custom-designed textiles. Desk. In-room safe (accommodates laptop). 40 inch HD LCD television with USB plug in. Cable television. Premium channel(s). Free movie channels. Wireless high-speed internet and dial-up access (complimentary). iPod/iHome docking station. Direct-dial, multi-line, speaker phone. Free local calls. Free long distance calls within Canada and USA. Voicemail. Complimentary bottled water. Rainfall shower heads with massage jets. Air conditioning. Non-smoking. ... more   less 

Additional Information about Hotel Chez Swann

Address: 1444 rue Drummond, Montreal, Quebec H3G 1V9, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Price Range: $188 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chez Swann 4*
Number of rooms: 23
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Hotel Style:
#31 Luxury Hotel in Montreal
#40 Business Hotel in Montreal
#41 Romantic Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chez Swann staff and other travellers.
5 questions
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New York City, New York
Port Perry, Canada
over a year ago
Boston, Massachusetts
9 months ago

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Questions? Get answers from Hotel Chez Swann staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our stay on 2nd floor was quite pleasant.”
465margaretf, 31 Mar 2017 | Read review
“There are no good views. This is a 3 storey building.”
stev01978, 22 Feb 2017 | Read review
“inform well before booking!”
l-advice, 18 Jan 2017 | Read review
“All the rooms are great!”
BeatriceNY7, 14 Jan 2017 | Read review
“the "suite mondaine" is well worth the price”
jonthethird2015, 20 Dec 2016 | Read review
5 of 5